Boston Logan International Airport

19 new ways to rock on at Boston Logan International Airport

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Rocking chairs at Logan

A highly appreciated amenity at Boston Logan International Airport is free Wi-Fi.  But travelers also really love the airport’s collection of rocking chairs.  Besides being comfortable, a lot of Logan’s wooden rocking chairs are decorated by local artists, so the seats are also public art.

Boston Logan Rocker

Now there are even more radiant rockers to relax in.

The airport recently unveiled 19 brand new brightly decorated rocking chairs, all painted by eastern Massachusetts artists.

19 new rocking chairs at Boston Logan airport

The designs depict everything from baseball, baked beans and jellyfish to themes from aviation and nature. Here’s artist Gail Marie Nauen with her “Cranberry Country” chair.

Boston Logan International Airport Cranberry Country chair

Look for the 19 new decorated chairs – and loads of others – next time you’re stuck at Boston Logan International Airport.  And… rock on!

Best airport amenity: Wi-Fi or rocking chairs?

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I got Caught in Boston magnet

What with my appointment to see how the new make-your-own ice-cream machine works and the three hours I spent cooling my heels waiting for a friend’s flight to arrive, I ended up spending a lot of time at Boston Logan International Airport last week.

Boston Logan Make your own Ice cream

That was fine with me. The ice-cream was yummy. The Wi-Fi was free. And there were plenty of comfortable rocking chairs to sit in.

Boston Logan Rocker

Most of the airport’s rocking chairs are plain white models, but a fair number of the chairs have been transformed into colorful works of art.  Next week, there will be even more: the airport is having a reception to celebrate the addition of 19 new art-adorned rocking chairs to the fleet.

We’ve put in a request for photos, so stay tuned.

Rockers at Boston Logan

Souvenir Sunday: Lovin’ the lobsters at Boston Logan International Airport

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Souvenirs at Boston Logan Airport

Souvenirs at Boston Logan Airport

Each Sunday here at StuckatTheAirport.com is Souvenir Sunday;  the day we give thanks for the fun, inexpensive souvenirs you can find when you’re stuck at the airport.

This week’s treats come to us from Boston Logan International Airport’s Boston Tops shop, where the clerk on duty was kind enough (after a bit of cajoling..) to model this cute lobster cap for us.

Lobster Hat for sale at Boston Tops shops

Gebra models lobster cap for sale at Logan Airport

Not a hat person?  We also found these fun Boston and Massachusetts-centric souvenirs in the store. Like the pot-holder with lobster-cooking instructions, each items sells for under $10:

How to cook a lobster pot holder

Lobster cooking instructions

Stuffed lobster at Boston Tops shop at Logan Airport

Tiny stuffed lobster souvenir

And my favorite:

Souvenir chocolate at Boston Logan Airport

Souvenir chocolate at Boston Logan Airport

Have you found a great souvenir while you were stuck at the airport? If it’s under $10, “of” the city or region and, ideally, a bit offbeat, please snap a photo and send it along. Your souvenir may be featured on a future edition of Souvenir Sunday.

Snack Saturday: Ice-cream-making-machine at Boston Logan

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Our occasional Snack Saturday feature highlights food treats you can find at airports.

This week we take a look at a MooBella ice-cream-making machine at Boston Logan International Airport.

Ice-cream-making machine at Boston Logan

Ice-cream-making machine at Boston Logan Airport

One of two such machines at the airport (there’s one by the United Airlines gates in Terminal C), the make-your-own-ice-cream machine by the Air Tran gates (also in Terminal C) promises customers that their made-to-order cup of ice-cream (about a dozen flavors to choose from), complete with mix-in, will be delivered in about 40 seconds.

Make-your-own ice cream

I tried it out (mocha ice-cream, chocolate-chip mix-ins; decadent, I know…) and of course I wanted to know how the machine did its “magic.”  So Chan Park, manager of Lean & Green Gourmet, came by and opened the machine. He showed me how the flavors get mixed in with an ice-cream base (premium or light), how that mixture gets turned into ice-cream inside the machine, how the mix-ins get mixed in, and how the concoction gets scooped into the cup.

I’m still not sure how it works. But it does.  And while you can get ice-cream scooped the old-fashioned way elsewhere in the airport, having a machine create ice-cream just for you is tasty, entertaining, and fun.

Poetic travel: win a pair of JetBlue travel passes from Boston Logan

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Admit it: you thought about getting one of JetBlue’s All You Can Jet travel passes and taking the month of September off to just zip around the country.

I did.

But while we were daydreaming the passes sold out.

Well, you’ve got another chance.

Boston Logan International Airport is having a twitter-based contest to give away a pair of All You can Jet 7 passes – the kind that let you travel any day of the week from September 7th through October 6, 2010.

If you want to enter you’ll have to act fast.

The contest kicked off Tuesday morning at 10 am east coast time and end at 9:59 a.m. on Friday morning.

To enter, you’ll need to come up with something catchy and creative. Here’s what the folks at Boston Logan are looking for:

“Simply send us a “tweet” at www.twitter.com/bostonlogan with a haiku, limerick, verse of your choice, or image(s) explaining why you would like to visit destinations served by JetBlue and include the contest hashtag #AYCJBOS. Creativity counts. Limit one (1) entry per unique Twitter handle.”

Sounds easy, right?

Here’s a link to the All You Can Jet Boston contest rules and some additional information.

Good luck! And please make those entries entertaining: I’m one of the judges for the All You Can Jet Boston contest and I’ll be looking through every entry on Friday afternoon.

Fresh airport amenities for summer travel

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In my msnbc.com column this week –Fresh airport amenities make the wait fly by – I offered a run-down of some of the programs and services air travelers can take advantage of this summer.

One amenity that didn’t make it into the story is self-service ice-cream sundae machine at Boston Logan International Airport.

Make-your-own sundae machine at Boston Logan Airport

We all scream for ice-cream at the airport

Using a touchscreen, customers choose a flavor (12 are available) and a mix-in. The machine then prepares and delivers the dessert.  Boston Logan Airport has two  MooBella machines installed: one is at Terminal C at the Back Bay Café (Gates 11-21); the other is at Lean & Green (Gates 40-42).

If you test it out, please send a report – and a photo.

What else is fresh and new at airports this summer?

Philadelphia International Airport offers entertainment this summer

Mimes among the entertainment at PHL this summer

Philadelphia International Airport (PHL) now has free wireless and a Passenger Chillin’ Zone with sofas, tables, chairs, ottomans and foliage (Gate D-3). Throughout the summer, PHL is also hosting a Just Plane Fun program with live music, appearances by mascots from local sports teams, contests and other activities.

From now through the end of August, Miami International Airport is throwing weekend (Friday, Saturday and Sunday) parties with a different theme each week. This weekend’s theme is Havana Nights, with domino tables, mojito demonstrations, a DJ, rumba dancing and cigar rolling.  August 20-23 you’ll find a flamenco dance show, Latin food sampling and more.

Observation Deck at Los Angeles International Airport now open

Observation Deck at LAX now open on weekends

At Los Angeles International Airport, the outdoor observation deck on top of the Theme Building in the center of the airport is finally open. Closed since 9/11, and during the building’s $12.3 million renovation and earthquake retrofit, the deck is open weekends, from 8 a.m. to 4 p.m., with free telescopes offering great views of arriving and departing aircraft, the airport grounds and the surrounding area. Pink’s, an iconic Hollywood hot dog stand, has also opened a branch in the Tom Bradley International Terminal.

At Outagamie County Regional Airport (ATW) in Appleton, Wisconsin, they’re still lining up to get candy from the giant purple machine with flashing lights.

Candy-dispening machine at Outagamie Airport

Willy Wonka candy machine dispenses mixed candy treats

Located pre-security, the Willy Wonka candy machine is one of 25 such machines in the country (there’s one at the Mall of America) and is currently the only one at an airport.

Passengers had so much fun during the special events held at Vancouver International Airport during the 2010 Winter Olympics games that the airport decided to host Take-off Fridays festivals all summer, complete with face painting, DJs spinning music, prize drawings, meal specials and frees samples from a variety of airport shops.

And San Francisco International Airport is presenting You are Hear concerts again this summer. Performances take place every Friday through August 28th between 11 a.m. and 2 p.m. at three different stages in the airport. This week the line-up includes Quinteto Latino in the International Terminal, Lavay Smith & The Red Hot Skillet Lickers in the United hub and, in Terminal 1, Threeocracy. See the SFO website for the full season schedule.

Enjoy!

For National Clam Chowder Day: free chowder at SEA

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Today, Thursday, February 25th, 2010, Ivar’s Seafood outlets in Washington and California are celebrating National Clam Chowder Day by offering a 2-for-1 deal on cups of chowder.   Happily, the deal extends to the Ivar’s Seafood Bar at Seattle-Tacoma International Airport (SEA).  “The airport Ivar’s is open way longer than the Ivar’s in town,” an enthusiastic employee at the airport Ivar’s told me on the telephone on Wednesday, “So you can get that deal starting at 4:30 in the morning.”

You’d think they’d also be celebrating National Clam Chowder Day over in Boston, where the Legal Sea Foods chain is well represented at Boston Logan International Airport (BOS).  But no.  Via Twitter, the folks at Logan Airport told me,that there was “nothing planned. But we can tell you clam chowder is an airport favorite…and available in every terminal at BOS!”

When will all airports have free Wi-Fi?

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This month, my “At the Airport” column in USATODAY.com is all about airport Wi-Fi.

And all about why more and more airports, including those in Denver, Pittsburgh, Orlando and, just recently, Seattle and Boston, offer this welcome amenity for free – and why some don’t.

Here’s an edited version of that column:

Free Wi-Fi was on Sea-Tac’s to do list for years, but the airport had to wait until its contract with AT&T ran out before making the service free. “It’s almost become a required amenity,” says Sea-Tac airport spokesperson Perry Cooper, “Passengers expect it now. Especially in places like Seattle where folks are very tech-savvy. In fact, it’s been our number one customer service request for years.”

Silicon Valley’s Mineta San José International Airport started offering the service back in May 2008, says airport spokesperson David Vossbrink, because “we serve a high proportion of business travelers and road warriors who have laptops and mobile devices surgically implanted and [they] expect to be able to always be connected.”

It’s pretty much the same story across the country. Everyone wants to stay connected and everyone wants the Wi-Fi at the airport to be free. But how can airports afford to make it free?

Advertising and sponsorship may be the way to go.

At Denver International Airport, which began offering free Wi-Fi in November 2007, between 6,000 and 8,000 travelers now sign on to the system each day and revenue from advertisers help offset the cost of the service. Sea-Tac Airport has asked Clear Channel, which already sells advertising space throughout the airport, to find additional ads to support the new, free Wi-Fi service as well. And at San Francisco International Airport, advertising is being considered as negotiations get underway to figure out how to support a free Wi-Fi program as well. If they can figure out how to fund it, representatives from Nashville International and many other airports say they’d offer travelers free Wi-Fi as well.

Like LAX and the airports in the New York and Washington, D.C. areas, the Minneapolis-St. Paul International Airport still charges passengers for Wi-Fi access. “We know many travelers would love to see free Wi-Fi,” says airport spokesperson Patrick Hogan, “The bottom line is that airports like MSP must generate the funds to cover all airport operating costs…There is no such thing as free airport Wi-Fi. It’s really just a question of who pays to cover the cost of providing the service.”

For the full posted version of this column, read Free airport Wi-Fi takes off in USATODAY.com. And if you’re want to know which airports currently offer free Wi-Fi, the folks at Jaunted.com have been keeping a good tally on their free airport Wi-Fi map.

And if you do use a free Wi-Fi service at an airport, a hotel, a coffee shop or somewhere else, the Wi-Fi Alliance encourages you to use a personal firewall, make sure you have anti-virus software, and keep these other safety tips in mind:

  • Make sure that you are connecting to a legitimate hotspot – those that require a password have more protection than those that do not.
  • Use a virtual private network or VPN, which establishes a private connection across the public network. This may be supplied by your employer, or you can purchase one.
  • Surfing the web and sending e-mail is fine, but doing your banking for example in a public hotspot is not advised.
  • Configure for approved connections: Many devices sense and automatically connect to any available wireless signal. To regain control, simply configure your device to not automatically connect to an open network without your approval.
  • Disable sharing: Your Wi-Fi enabled devices may automatically open themselves to sharing / connecting with other devices. File and printer sharing may be common in business and home networks, but you can avoid this in public networks.

Got that?

Tidbits for travelers: Free Wi-Fi, Olympic travel tips, and in-flight body-mass tax

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We want Wi-Fi

Slowly but surely airports large and small are getting with the program and making free wireless Internet access available in the terminals.

The latest major airport to join the party: Boston Logan International Airport (BOS).

Hooray!

Packing tips from Olympic athletes

Curious about what some Olympic athletes do when they’re traveling – or getting ready to travel? Them you may in interested in the video clips the folks at VISA (a 2010 Olympics sponsor) have posted of athletes talking about what they pack, how they prep for a trip, how skier Ryan St. Onge just had to have an airport burrito, and what Olympic Hockey player Angela Ruggiero packs in her carry-on.


Just as interesting, is the fact that the credit card company is giving away a trip to the Olympics – for life. To enter, you just need to charge something on a VISA card.

Seat tax on Air France for Seatmates of Size

And, just a day after announcing that it was introducing “the lightest and most comfortable short-haul seat in the world,” on some of its planes, Air France announced that passengers who cannot fit into a single seat (on any Air France flight) will have to pay for a second seat – at 75% of the cost of the first seat.

The new policy applies to tickets purchased beginning February 1st for flights April 1st and beyond.

Think the new rules may apply to you? Here’s the policy for Passengers with High Body Mass.

What do you think? Should seatmates of size be asked to pay for more than one seat?

Even more airport freebies for Thanksgiving travelers

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In addition to the airport freebies I wrote about yesterday here at StuckatTheAirport.com, we have a few more airport events and giveaways to seek out during your Thanksgiving trek through the airport:

Turkey with hat

If you’re traveling through Boston’s Logan International Airport or Seattle-Tacoma International Airport today (Wed. Nov 25, 2009) look around for the “Fareologists” from Bing Travel. They’ll be answering travel questions (try to stump them by asking where the best place is to buy an extra pair of underwear) and surprising some folks (1,000 in all) in the ticketing areas by giving them a $15 card redeemable for cash anywhere MasterCard is accepted.  Nice!

ROCKETTES

If you’re at Pittsburgh International Airport (PIT) Wednesday between 10 and 11 am look around for the world-famous Radio City Rockettes, who will be performing -and no doubt posing for photos with travelers – in the Baggage Claim area and at the Security Checkpoint in the Landside Terminal.

THANKSGIVING coin postcard

And between 8 am and 5 pm today (and on Saturday and Sunday; November 28-29, 2009) you can stop by an “Airport Privacy Haven”  in Chicago O’Hare International Airport (ORD), Dallas-Fort Worth International Airport (DFW) or New York’s John F Kennedy International Airport for a free massage and complimentary Wi-Fi between 8 am and 5 pm.

Enjoy!