Boston Logan International Airport

At the airport: snow happens.

In February 2010, snowstorms so inundated Baltimore-Washington International Thurgood Marshall Airport that outside help was needed to cart all the snow away.

Luckily the snow-moving experts at Liberty Mountain Resort and Conference Center were willing to come over and help out with their Bully 600 ski slope and trail grooming vehicle.

BWI AIRPORT snow removal

A creative solution to an icy problem and, as I found out for this column in USATODAY.com – Winter survival strategies from [some of ] the USA’s snowiest airports – not unlike the snow-situations airports around the country must face each winter.

Pittsburgh Airport clearing snow


Clearing snow at Pittsburgh International Airport

Like the plowed snow at many airports, registrations for the 45th annual International Aviation Snow Symposium are beginning to pile up.

Held each April, most often in snowstorm-prone Buffalo, the symposium bestows awards on airports that excel in battling the white stuff and offers airport staff a chance to chill out and swap war stories about what went right or wrong, weather-wise, during the previous winter.

So far this season, storms have triggered the cancellation of thousands of flights and forced the temporary closing of many airports. That means there’ll be plenty to talk about at this year’s conference, as attendees try to take in tactics to make you less likely to get stuck at an airport next winter.

But when it comes to operations in unforgiving winter weather, not all airports are created equal.

Art. Not science.

“It’s not a science. There’s no book out there called Airport Snow Removal for Dummies,” says Paul Hoback, maintenance director for the Pittsburgh International and Allegheny County airports. “It’s more of an art.”

“Experience helps,” adds Hoback. “Our people have to know how to treat different types of precipitation and how to react to wind speed and wind direction so they don’t push the snow off the runway and have it blow right back on. They also have to understand what different types of ice and snow might do when they hit the ground.”

That knowledge, good planning and communication and the right equipment were all in place at Pittsburgh International Airport (PIT) last February 5th when a storm dumped more than 20 inches of snow at the airport.

“The storm was too much for many airports in the Northeast,” says Hoback, “And even we ended up closing for 17 hours. Our crews took that as a defeat but fought to get the airfield back open so that one or two airplanes with transplant organs aboard could land.”

For its efforts during that storm, Pittsburgh airport won one of a coveted Balchen/Post Awards at last year’s International Aviation Snow Symposium. Dulles International Airport, Chicago O’Hare and the Greater Rochester International Airport took home first-place awards as well.

Equipment helps

Boston Logan Vammas snow machines

Boston Logan International Airports Vammas machines in action

At Boston Logan International Airport, which won a Balchen/Post Award in 2009, airport spokesperson Richard Walsh says, “We consider snow a four letter word. We go out there and battle storms to the end.”

Logan was closed for a just a few hours last Wednesday during a storm that dumped heavy snow on parts of New England. In Logan’s corner during that storm: a snow plan, determination and eleven, 68-foot long Vammas snow machines, each a giant plow, sweeper and blower rolled-into-one. When working in unison, airport officials boast that the Vammas fleet can clear a 10,000 foot runway in less than 15 minutes.

Buffalo Niagara International Airport snow plow

Snow plow shoot plumes of snow at Buffalo Niagara International Airport

Buffalo-Niagara International Airport, which hosts the annual aviation snow symposium, has won the Balchen/Post award multiple times. And although it gets an average of more than 8 feet of snow a year, it’s been more than three years since BUF has had to close due to snow.

“At the first snowflake we’ll send out a whole fleet of broom trucks to immediately begin brushing the pavement,” says airfield superintendent Tom Dames. “When snow piles up, we also have monster truck snow blowers that churn up snow and spit it out into the fields away from the runway. It looks a lot like fireboats shooting out plumes of water; except these are huge plumes of snow.”

Do-over in Denver

A few years back, Denver International Airport learned some important snow lessons the hard way.

Denver Airport clearing snow

Denver Airport has a new approach to snow removal

In 2006, just days before Christmas, Denver got hit with a blizzard that dumped 22 inches of snow in a 24-hour period. “The airport was closed for 22 hours,” says Mark Nagel, Denver Airport’s Acting Deputy Manager of Aviation. “It took us that long to clean up and get a couple of runways and our ramps clear.”

3,000 passengers spent their Christmas stranded at Denver airport that year. Nagel says “No one was too thrilled. We did kind of receive a black eye for that because it took us so long to recover.”

The problem was too big to sweep under a pile of snow. Instead, a consultant was hired; a study was conducted and DIA learned that, when it came to snow, the airport was inefficient, unorganized, understaffed and armed with not enough equipment.

The fixes included retraining, reorganizing and reassessing snow removal priorities. And now, like other airports, DIA has a snow committee that meets year-round with airlines, the FAA and other airport stakeholders to make sure the snow control plan is realistic and up-to-date.

Denver International Airport has also invested millions of dollars in new equipment and switched from single-function to more modern multi-function machinery that can plow and sweep at the same time. “So instead of taking 45-minutes to an hour to clear a runway, we can now do it in less than 15 minutes” says Ron Morin, Denver Airport’s Director of Aviation Field Maintenance.

And instead of having a single snow team, the Denver airport now has eight; each with a dedicated function. Team members were offered the chance to name their machines, but they asked instead to name their teams. Now, whenever it snows, you’ll see the Snow Cats, the Marauders, the Taxi Way Tuxedoes, the Blizzard Busters, the Deice Men Cometh, the Ramp Rats and the Snow Dawgs taking care of business.

Advice from Anchorage Airport and Mother Nature

Anchorage Airport

Anchorage Airport has never closed due to snow


Anchorage International Airport has won the Balchen/Post award four times and is always ready for snow. “Our snow season lasts from October through mid-April,” says Airfield Maintenance manager Dan Frisby. “At other airports it will snow and then melt. Here, the snow can stick around all year long.”

Frisby and assistant manager Zaramie Lindseth know the airport has been closed due to volcanic ash, a windstorm, the 1964 earthquake and, like other U.S. airports, for a few days after 9/11. But they can find no records that show the airport has ever been closed due to ice or snow.

In addition to having the right equipment, Frisby says it’s important that airports maintain their equipment and not skimp on the cost of crews and supplies. “Some airports try and hold back on the chemicals. And it just bites you. You’ve got to go into attack mode when a storm starts and use the chemicals as they were designed.”

No matter how well an airport prepares, though, sometimes snow happens and there’s really nothing anyone can do.

“When Denver International Airport opened, it was touted as the all-weather airport,” says DIA’s Mark Nagel. “They said ‘We’ll never close.’ But we’ve learned the hard way that you have to respect Mother Nature and balance safety with the goal of staying open.”

All photos courtesy of the featured airports. Thank-you.

Do you know an airport that does really well in the snow?  Let us know!

Souvenir Sunday: best airport souvenirs of 2010

London Airport souvenirs

Each Sunday here at Stuck at the Airport is Souvenir Sunday – a day to celebrate the fun, inexpensive and offbeat items you can find at airports.

Today we take a look back at the some of the best airport souvenirs featured this year; a reminder that there’s still time to do your holiday shopping at the airport.

At London’s Heathrow Airport these bus banks were adorable; London souvenirs

But I came home with several of these Beatles tote bags, although no one can convince me that’s Ringo.

Beatles tote bag

Meet the (scary-looking) Beatles

At Boston Logan International Airport, I found lovely lobster hats – and a shop clerk willing to get her picture taken as a model:

Lobster Hat

Gebra models lobster cap for sale at Logan Airport

At the new international terminal at Tokyo’s Haneda Airport, I spent way too much time at the store entirely devoted to Hello Kitty:

Hello Kitty store Haneda Airport

And at Pittsburgh International Airport, I scooped up a (yummy) chocolate hockey puck:

PIT Chocolate hockey puck

Corny Cob – a big seller at the Eastern Iowa Airport in Cedar Rapids – definitely makes the list in this year’s Souvenir Sunday favorites:

airport souvenir

But my favorite airport souvenir remains the line of SUX souvenirs from the Sioux Gateway Airport:

SUX post card from Sioux Gateway Airport

Greetings from SUX

Do you shop for souvenirs when you’re stuck at the airport?

If you find something that’s inexpensive (about $10), offbeat and “of” the city or region, please snap a photo and send it along.

If your souvenir is featured on Souvenir Sunday, you’ll receive a special airport souvenir.

Souvenir Sunday at Boston Logan International Airport

Each Sunday here at Stuck at The Airport is Souvenir Sunday – the day we take a look at some of the fun, inexpensive souvenirs you can find at airports.

Souvenir at Boston Logan Airport

This week’s souvenirs come from the Travel Basics shop in Terminal E at Boston Logan International Airport.  Located pre-security, the store offers exactly that: travel basics such as shampoo, toothpaste, deodorant, greeting cards and a good selection of basic office and art supplies.

Travel Basics at Boston Logan

Even better – everything is tagged with incredibly reasonable prices.

For example, I found this 99-cent bottle of shampoo being sold for…. 99 cents!

Shampoo at Boston Logan Airport

The shop is located across the corridor from Dine Boston. The full-service restaurant and bar has a sassy serving team and a menu that gets refreshed every few months with dishes by well-known local chefs.

Worried you won’t have time to sit down and enjoy the meal? Not to worry: your restaurant receipt gets you express service at the security checkpoint.

Want to know more about the services and amenities at Boston Logan International Airport?

See my Boston Logan International Airport Guide.  It’s one of 50 airport guides I created for USATODAY.com. The guides are updated monthly and include tips from travelers, so feel free to share your airport finds.

And don’t forget: Stuck at the Airport wants your souvenirs!

The ideal souvenir for Souvenir Sunday is something you can buy at an airport that’s inexpensive (about $10), “of” the city or region and, ideally, a bit offbeat.

If you spot something that fits the bill, please take a photo of the item and send it along.

If your souvenir is featured on Souvenir Sunday, you’ll receive a special souvenir.

19 new ways to rock on at Boston Logan International Airport

Rocking chairs at Logan

A highly appreciated amenity at Boston Logan International Airport is free Wi-Fi.  But travelers also really love the airport’s collection of rocking chairs.  Besides being comfortable, a lot of Logan’s wooden rocking chairs are decorated by local artists, so the seats are also public art.

Boston Logan Rocker

Now there are even more radiant rockers to relax in.

The airport recently unveiled 19 brand new brightly decorated rocking chairs, all painted by eastern Massachusetts artists.

19 new rocking chairs at Boston Logan airport

The designs depict everything from baseball, baked beans and jellyfish to themes from aviation and nature. Here’s artist Gail Marie Nauen with her “Cranberry Country” chair.

Boston Logan International Airport Cranberry Country chair

Look for the 19 new decorated chairs – and loads of others – next time you’re stuck at Boston Logan International Airport.  And… rock on!

Best airport amenity: Wi-Fi or rocking chairs?

I got Caught in Boston magnet

What with my appointment to see how the new make-your-own ice-cream machine works and the three hours I spent cooling my heels waiting for a friend’s flight to arrive, I ended up spending a lot of time at Boston Logan International Airport last week.

Boston Logan Make your own Ice cream

That was fine with me. The ice-cream was yummy. The Wi-Fi was free. And there were plenty of comfortable rocking chairs to sit in.

Boston Logan Rocker

Most of the airport’s rocking chairs are plain white models, but a fair number of the chairs have been transformed into colorful works of art.  Next week, there will be even more: the airport is having a reception to celebrate the addition of 19 new art-adorned rocking chairs to the fleet.

We’ve put in a request for photos, so stay tuned.

Rockers at Boston Logan