Hotels get creative with concierge services

The hotel concierge has been getting a makeover. Here’s our latest column for CNBC about hotels with staff on duty who will do everything from peeling your crawfish to delivering

Heathrow seeking “Most Instagrammable” title

Airports are a competitive lot. And London’s Heathrow Airport is on a mission to become the world’s most Instagrammable airport. In an effort to grab the title, Heathrow has commissioned

Tampa beyond the airport

We love amenity-filled Tampa International Airport (TPA) and its day-pass program that allows non-ticketed visitors to go out to the gate with friends and family or to be there for

Nintendo’s pop-up airport lounges

Calling all Nintendo fans. Or anyone wanting some entertainment while they’re stuck at the airport. Nintendo has rolled out a cluster of pop-up game lounges at four airports just in

SFO Airport has a new outdoor observation deck

Airport observation decks are a treat – and a rarity – these days. So it’s a big deal when an airport opens a brand new one. Better yet, an outdoor

Valentine’s Day at airports

Ready for Valentine’s Day? If you’re flying somewhere on Valentine’s Day, we hope it’s on a flight that wings you to your sweetheart. If not, take heart from some of

Help upgrade the food at O’Hare International Airport

Have you ever complained about the food at Chicago’s O’Hare International Airport (ORD)? If so, here’s your chance to make a difference. The airport is partnering once again with HMSHost

Hate hotel resort fees?

Hotel guests are increasingly finding extra charges on their bills labeled as “resort fees,” “convenience fees,” “urban amenity fees,” or, worse, simply “fees.” But in my story this week for

Airport news from San Diego and Anchorage, Alaska

Monsters at San Diego International Airport The newest group to land a five-month artist residency at San Diego International Airport (SAN) is Beck+Col. The Los Angeles-based duo creates performances that

Listen up at LAX

Airports serve as the front doors to their cities and many do a great job of rolling out the welcome mat for visitors. Some airports do it with art. Some

British Airways testing robot bartenders in two lounges

More airport robots are coming to serve you. A Briggo robotic barista serves up specialty coffee drinks from two automated Coffee Haus spots in Austin-Bergstrom International Airport (AUS) and from

Airport Restaurant Week at O’Hare & Midway Airports

The 17-day Chicago Restaurant Week festival is underway in the Windy City and the Chicago Department of Aviation doesn’t want air travelers to miss out. So, through February 9, both

Flying from China? You’ll now be routed through one of these airports. And maybe quarantined.

The World Health Organization is trying to educate the public about the coronavirus and precautions to take to avoid getting it while traveling. Meanwhile, airlines and the Department of Homeland

Miami International Airport Guide

What’s cool, What’s where at MIA Airport Located near downtown Miami on 3,230 acres of land, Miami International Airport (MIA) was founded in 1928 and is now the country’s third-busiest

Denver International Airport’s Puppy Bowl

Before this year’s Super Bowl kickoff, fans of football – and puppies – will be tuning in for Animal Planet’s 16th annual Puppy Bowl. This year’s pre-Super Bowl event takes

Super Bowl-bound? Airports and TSA ready.

Airports and TSA bracing for Super Bowl travelers   Long before the final matchup was set for Super Bowl LIV on February 2 at Hard Rock Stadium in Miami, South

Extra time in Seattle? Where to go, what to do.

This is an ever-so-slightly version of the Seattle guide for business travelers we put together for CNBC. Starbucks, Amazon, Costco Wholesale, Microsoft and many other major companies call the greater

MSP airport’s newest cocktail bar

Heading to or through Minneapolis-St. Paul International Airport soon? Here at Stuck at the Airport, we are all about cool amenities and shops and restaurants that reflect the local community.

While you were sleeping big things were moving at SEA airport

Seattle-Tacoma International Airport (SEA) is building a new International Arrivals Facility (the IAF) which has a 708-foot-long aerial walkway as one of its features. When in place, the walkway will

Travel Tidbits from airports and airlines

New amenities at CVG Airport Cincinnati-Northern Kentucky International Airport (CVG) will get new nonstop service to Memphis, TN on Allegiant, starting May 22. CVG also boasts some new shops and

Vintage Super Bowl film clips at Miami Airport

On Sunday, February 2, the Super Bowl returns to Miami for the 11th time. And Miami International Airport (MIA) is getting ready to welcome thousands of fans who will be

TSA shares Top Ten Finds of 2019

Airline passengers attempt to take some odd, unusual and definitely prohibited items with them on airplanes. Transportation Security Administration officers see it all. And, as has become its tradition, TSA

How many firearms did TSA find at airport checkpoints in 2019?

It’s a number we anxiously wait for each year. And it’s a number that sadly keeps going up. In its annual Year in Review, the Transportation Security Administration (TSA) today

Alaska Airlines’ unusual Northern Lights sale

If you want to see the Northern Lights this winter, then the Alaska Airlines science-based sale should be of interest. The sale runs through January 17 for flights between the

Tampa Int’l Airport expands gate pass program

TPA’s All Access program goes daily The Saturday-only gate pass program that Tampa International Airport (TPA) launched in May is going so well that starting January 18 the airport will

Where to welcome the Year of the Rat

Cities celebrating the Year of the Rat In 2020 the Chinese New Year – also known as the Lunar New Year or the Spring Festival – falls on Saturday, January

“Runway Chalet” now at JFK’s TWA Hotel

The 512-room TWA Hotel across the street from the JetBlue terminal at JFK Airport tempts travelers with a retro lobby complete with clacking flight board and the Sunken Lounge lobby

My ‘staycation’ at SEA Airport

It’s not crazy to hang out at the airport if you’re not flying. Seattle-Tacoma International Airport (SEA) is my home base airport and I’m happy to spend extra time there

Travel Tidbits from JetBlue, BWI and Dane County airports

JetBlue goes all-in on carbon offsets Feeling guilty about flying? Here’s something that may help. JetBlue will start offsetting carbon dioxide emissions (CO2) from jet fuel for all of its

Don’t leave your stuff at the TSA checkpoint

Resolved to fly more in 2020? How to keep your stuff.   In 2019, airline passengers tried to take hundreds of thousands of prohibited and banned items through airport security

Detroit Metro Airport gate pass program permanent

Gate pass programs expanding The pilot DTW Destination Pass program at Detroit Metropolitan Wayne County Airport (DTW) which allows non-ticketed passengers past the security checkpoint began in October and was

Tumbleweed invasion

Here’s a crazy travel story for the New Year that’s not about flying, but about driving. On Tuesday night – New Year’s Eve – at least five cars and an

United Airlines makes good on $10,000 bump fee

Here’s a good airline story to kick off the New Year There are travel sites that promise to go to bat for you should you have an issue with an

Happy New Year – Safe Travels

Here’s to great adventures in the New Year!

Lego vending machine at the airport in Las Vegas

A new vending machine at McCarran International Airport in Las Vegas is a cool treat for Lego fans or anyone needing a fun last-minute gift. Located post-security, just beyond the

Heartwarming stories from airports & airlines

We’ve been reading some charming and heartwarming stories from airports and airlines this holiday week. Sweet Virgin Atlantic seat-swap First, there is a viral post on Facebook by a Virgin

Safe travels to all from Stuck at The Airport

If, like us, you’ll be traveling on Christmas Eve or Christmas Day, be sure to watch out for elves, Santas of all stripes, and lots of other travelers hoping to

One good reason to check a bag on your next flight

So many people are determined to travel with just a carry-on bag these days. No fees and no waiting at the bag claim carousel are just two of the many

Airports & airlines sacking single-use plastic

Our story about airports and airlines getting rid of single-use plastics first appeared on CNBC. Business and leisure travelers concerned about climate change and “flight shame” may do their part

Remember the emotional-support chicken?

Last year about this time, there was quite a stir about airlines tightening up their rules about the definition of emotional support animals. Delta Air Lines got the ball rolling

Travel Tidbits

McCarran International Airport (LAS) in Las Vegas welcomed its record 50 millionth passenger of 2019 on Thursday. Allegiant flight #91 from San Antonio, Texas was chosen as the ceremonial flight

Holiday tips from Vancouver Int’l Airport

Vancouver International Airport is having fun with travel tips this holiday season. First, Scuba Claus stopped by to visit the fish in the airport’s aquarium. Then Vancouver International Airport (YVR)

More holiday events at an airport near you

Airports around the country are going all this season to entertain travelers. In the past week we’ve shared news about Santa’s workshop at London Heathrow Airport. About reindeers coming to

Museum exhibits worth planning a trip around in 2020

Planning your 2020 travel? Some museum-centric ideas If history, art and eclectic adventures are what you seek out when you travel, you’ll have plenty of excuses to pull off the

The North Pole or the airport? Continued.

Reindeers and gate access Airports around the country continue to go all out to entertain passengers this holiday season. Reindeers will return to the light rail station at Seattle-Tacoma International

Santa’s workshop at Heathrow Airport

Stuck at The Airport is continuing coverage of Santa sightings at airports. We are also sharing updates on what airports are doing this year to make things merry. So today

Holiday travel -by reindeer

Looking for an alternative way of getting where you need to go this time of year? Air Canada shared this sweet video about a young girl who meets up with

Airport or the North Pole?

Airports and airlines are certainly getting into the holiday spirit. Minneapolis-St. Paul International Airport (MSP) has a giant walk-through ornament and a mailbox where anyone who has been nice this

Planning where to go in 2020?

Resolved to travel more in 2020? Experts offer tips on where and when to go.                 If you plan to travel to more charming and culturally diverse destinations in the