Hotels get creative with concierge services
The hotel concierge has been getting a makeover. Here’s our latest column for CNBC about hotels with staff on duty who will do everything from peeling your crawfish to delivering →
Heathrow seeking “Most Instagrammable” title
Airports are a competitive lot. And London’s Heathrow Airport is on a mission to become the world’s most Instagrammable airport. In an effort to grab the title, Heathrow has commissioned →
Tampa beyond the airport
We love amenity-filled Tampa International Airport (TPA) and its day-pass program that allows non-ticketed visitors to go out to the gate with friends and family or to be there for →
Nintendo’s pop-up airport lounges
Calling all Nintendo fans. Or anyone wanting some entertainment while they’re stuck at the airport. Nintendo has rolled out a cluster of pop-up game lounges at four airports just in →
SFO Airport has a new outdoor observation deck
Airport observation decks are a treat – and a rarity – these days. So it’s a big deal when an airport opens a brand new one. Better yet, an outdoor →
Valentine’s Day at airports
Ready for Valentine’s Day? If you’re flying somewhere on Valentine’s Day, we hope it’s on a flight that wings you to your sweetheart. If not, take heart from some of →
Help upgrade the food at O’Hare International Airport
Have you ever complained about the food at Chicago’s O’Hare International Airport (ORD)? If so, here’s your chance to make a difference. The airport is partnering once again with HMSHost →
Hate hotel resort fees?
Hotel guests are increasingly finding extra charges on their bills labeled as “resort fees,” “convenience fees,” “urban amenity fees,” or, worse, simply “fees.” But in my story this week for →
Airport news from San Diego and Anchorage, Alaska
Monsters at San Diego International Airport The newest group to land a five-month artist residency at San Diego International Airport (SAN) is Beck+Col. The Los Angeles-based duo creates performances that →
Listen up at LAX
Airports serve as the front doors to their cities and many do a great job of rolling out the welcome mat for visitors. Some airports do it with art. Some →
British Airways testing robot bartenders in two lounges
More airport robots are coming to serve you. A Briggo robotic barista serves up specialty coffee drinks from two automated Coffee Haus spots in Austin-Bergstrom International Airport (AUS) and from →
Airport Restaurant Week at O’Hare & Midway Airports
The 17-day Chicago Restaurant Week festival is underway in the Windy City and the Chicago Department of Aviation doesn’t want air travelers to miss out. So, through February 9, both →
Flying from China? You’ll now be routed through one of these airports. And maybe quarantined.
The World Health Organization is trying to educate the public about the coronavirus and precautions to take to avoid getting it while traveling. Meanwhile, airlines and the Department of Homeland →
Miami International Airport Guide
What’s cool, What’s where at MIA Airport Located near downtown Miami on 3,230 acres of land, Miami International Airport (MIA) was founded in 1928 and is now the country’s third-busiest →
Denver International Airport’s Puppy Bowl
Before this year’s Super Bowl kickoff, fans of football – and puppies – will be tuning in for Animal Planet’s 16th annual Puppy Bowl. This year’s pre-Super Bowl event takes →
Super Bowl-bound? Airports and TSA ready.
Airports and TSA bracing for Super Bowl travelers Long before the final matchup was set for Super Bowl LIV on February 2 at Hard Rock Stadium in Miami, South →
Extra time in Seattle? Where to go, what to do.
This is an ever-so-slightly version of the Seattle guide for business travelers we put together for CNBC. Starbucks, Amazon, Costco Wholesale, Microsoft and many other major companies call the greater →
MSP airport’s newest cocktail bar
Heading to or through Minneapolis-St. Paul International Airport soon? Here at Stuck at the Airport, we are all about cool amenities and shops and restaurants that reflect the local community. →
While you were sleeping big things were moving at SEA airport
Seattle-Tacoma International Airport (SEA) is building a new International Arrivals Facility (the IAF) which has a 708-foot-long aerial walkway as one of its features. When in place, the walkway will →
Travel Tidbits from airports and airlines
New amenities at CVG Airport Cincinnati-Northern Kentucky International Airport (CVG) will get new nonstop service to Memphis, TN on Allegiant, starting May 22. CVG also boasts some new shops and →
Vintage Super Bowl film clips at Miami Airport
On Sunday, February 2, the Super Bowl returns to Miami for the 11th time. And Miami International Airport (MIA) is getting ready to welcome thousands of fans who will be →
TSA shares Top Ten Finds of 2019
Airline passengers attempt to take some odd, unusual and definitely prohibited items with them on airplanes. Transportation Security Administration officers see it all. And, as has become its tradition, TSA →
How many firearms did TSA find at airport checkpoints in 2019?
It’s a number we anxiously wait for each year. And it’s a number that sadly keeps going up. In its annual Year in Review, the Transportation Security Administration (TSA) today →
Alaska Airlines’ unusual Northern Lights sale
If you want to see the Northern Lights this winter, then the Alaska Airlines science-based sale should be of interest. The sale runs through January 17 for flights between the →
Tampa Int’l Airport expands gate pass program
TPA’s All Access program goes daily The Saturday-only gate pass program that Tampa International Airport (TPA) launched in May is going so well that starting January 18 the airport will →
Where to welcome the Year of the Rat
Cities celebrating the Year of the Rat In 2020 the Chinese New Year – also known as the Lunar New Year or the Spring Festival – falls on Saturday, January →
“Runway Chalet” now at JFK’s TWA Hotel
The 512-room TWA Hotel across the street from the JetBlue terminal at JFK Airport tempts travelers with a retro lobby complete with clacking flight board and the Sunken Lounge lobby →
My ‘staycation’ at SEA Airport
It’s not crazy to hang out at the airport if you’re not flying. Seattle-Tacoma International Airport (SEA) is my home base airport and I’m happy to spend extra time there →
Travel Tidbits from JetBlue, BWI and Dane County airports
JetBlue goes all-in on carbon offsets Feeling guilty about flying? Here’s something that may help. JetBlue will start offsetting carbon dioxide emissions (CO2) from jet fuel for all of its →
Don’t leave your stuff at the TSA checkpoint
Resolved to fly more in 2020? How to keep your stuff. In 2019, airline passengers tried to take hundreds of thousands of prohibited and banned items through airport security →
Detroit Metro Airport gate pass program permanent
Gate pass programs expanding The pilot DTW Destination Pass program at Detroit Metropolitan Wayne County Airport (DTW) which allows non-ticketed passengers past the security checkpoint began in October and was →
Tumbleweed invasion
Here’s a crazy travel story for the New Year that’s not about flying, but about driving. On Tuesday night – New Year’s Eve – at least five cars and an →
United Airlines makes good on $10,000 bump fee
Here’s a good airline story to kick off the New Year There are travel sites that promise to go to bat for you should you have an issue with an →
Happy New Year – Safe Travels
Here’s to great adventures in the New Year! →
Lego vending machine at the airport in Las Vegas
A new vending machine at McCarran International Airport in Las Vegas is a cool treat for Lego fans or anyone needing a fun last-minute gift. Located post-security, just beyond the →
Heartwarming stories from airports & airlines
We’ve been reading some charming and heartwarming stories from airports and airlines this holiday week. Sweet Virgin Atlantic seat-swap First, there is a viral post on Facebook by a Virgin →
Safe travels to all from Stuck at The Airport
If, like us, you’ll be traveling on Christmas Eve or Christmas Day, be sure to watch out for elves, Santas of all stripes, and lots of other travelers hoping to →
One good reason to check a bag on your next flight
So many people are determined to travel with just a carry-on bag these days. No fees and no waiting at the bag claim carousel are just two of the many →
Airports & airlines sacking single-use plastic
Our story about airports and airlines getting rid of single-use plastics first appeared on CNBC. Business and leisure travelers concerned about climate change and “flight shame” may do their part →
Remember the emotional-support chicken?
Last year about this time, there was quite a stir about airlines tightening up their rules about the definition of emotional support animals. Delta Air Lines got the ball rolling →
Travel Tidbits
McCarran International Airport (LAS) in Las Vegas welcomed its record 50 millionth passenger of 2019 on Thursday. Allegiant flight #91 from San Antonio, Texas was chosen as the ceremonial flight →
Holiday tips from Vancouver Int’l Airport
Vancouver International Airport is having fun with travel tips this holiday season. First, Scuba Claus stopped by to visit the fish in the airport’s aquarium. Then Vancouver International Airport (YVR) →
More holiday events at an airport near you
Airports around the country are going all this season to entertain travelers. In the past week we’ve shared news about Santa’s workshop at London Heathrow Airport. About reindeers coming to →
Museum exhibits worth planning a trip around in 2020
Planning your 2020 travel? Some museum-centric ideas If history, art and eclectic adventures are what you seek out when you travel, you’ll have plenty of excuses to pull off the →
The North Pole or the airport? Continued.
Reindeers and gate access Airports around the country continue to go all out to entertain passengers this holiday season. Reindeers will return to the light rail station at Seattle-Tacoma International →
Santa’s workshop at Heathrow Airport
Stuck at The Airport is continuing coverage of Santa sightings at airports. We are also sharing updates on what airports are doing this year to make things merry. So today →
Holiday travel -by reindeer
Looking for an alternative way of getting where you need to go this time of year? Air Canada shared this sweet video about a young girl who meets up with →
Airport or the North Pole?
Airports and airlines are certainly getting into the holiday spirit. Minneapolis-St. Paul International Airport (MSP) has a giant walk-through ornament and a mailbox where anyone who has been nice this →
Planning where to go in 2020?
Resolved to travel more in 2020? Experts offer tips on where and when to go. If you plan to travel to more charming and culturally diverse destinations in the →