This is a story we wrote for NBC News Holiday Travelers face bad weather and bad service A frigid arctic blast is threatening to derail holiday travel this week. But even those who reach their destinations on time may have reason to grumble: Some will have to make their own hotel beds, wipe their own […]
COVID-19 is bringing new technologies and workarounds to airports. And customer service desks are riding that wave. Recently, StuckatTheAirport.com reported on several airports now offering virtual information desks. Louisville Muhammad Ali International Airport (SDF), Los Angeles International Airport (LAX), Denver International Airport (DEN), and Baltimore Washington International Airport (BWI) are on the leading edge of this […]
Lots of airports are using Twitter as a tool to interact with travelers passing through. London’s Gatwick Airport has been one of them. Now the airport is kicking its social media program up a notch by integrating Twitter messages into the physical space of the airport. Throughout the day, Gatwick passengers will see this message […]
This is a story we wrote for NBC News Holiday Travelers face bad weather and bad service A frigid arctic blast is threatening to derail holiday travel this week. But even those who reach their destinations on time may have reason to grumble: Some will have to make their own hotel beds, wipe their own […]
COVID-19 is bringing new technologies and workarounds to airports. And customer service desks are riding that wave. Recently, StuckatTheAirport.com reported on several airports now offering virtual information desks. Louisville Muhammad Ali International Airport (SDF), Los Angeles International Airport (LAX), Denver International Airport (DEN), and Baltimore Washington International Airport (BWI) are on the leading edge of this […]
Lots of airports are using Twitter as a tool to interact with travelers passing through. London’s Gatwick Airport has been one of them. Now the airport is kicking its social media program up a notch by integrating Twitter messages into the physical space of the airport. Throughout the day, Gatwick passengers will see this message […]