Congratulations to Minneapolis-Saint Paul International Airport (MSP), Tampa International Airport (TPA) and Charleston International Airport (CHS). These three airports ranked highest in the J.D. Power 2026 North America Airport Satisfaction Study, released today, in the mega, large and medium-size categories respectively. The report, which surveyed close to 25,000 flyers at North American airports, found an […]
We had a chance to chat about airline passenger safety briefing cards with Trisha Ferguson, CEO of The Interaction Group, for a story on The Runway Girl Network. The Olympia, Washington-based firm has been around for more than 50 years and has designed and printed inflight safety information cards for more than 600 airlines. The […]
This is a story we wrote for NBC News Holiday Travelers face bad weather and bad service A frigid arctic blast is threatening to derail holiday travel this week. But even those who reach their destinations on time may have reason to grumble: Some will have to make their own hotel beds, wipe their own […]
Flown anywhere lately? After being grounded by the pandemic, most folks are pretty darn excited to go to the airport to fly to just about anywhere. But once at the airport, the excitement seems to fade. That’s what the J.D. Power 2022 North America Airport Satisfaction Study, released on Wednesday, tells us. According to the […]
Congratulations to Minneapolis-Saint Paul International Airport (MSP), Tampa International Airport (TPA) and Charleston International Airport (CHS). These three airports ranked highest in the J.D. Power 2026 North America Airport Satisfaction Study, released today, in the mega, large and medium-size categories respectively. The report, which surveyed close to 25,000 flyers at North American airports, found an […]
We had a chance to chat about airline passenger safety briefing cards with Trisha Ferguson, CEO of The Interaction Group, for a story on The Runway Girl Network. The Olympia, Washington-based firm has been around for more than 50 years and has designed and printed inflight safety information cards for more than 600 airlines. The […]
This is a story we wrote for NBC News Holiday Travelers face bad weather and bad service A frigid arctic blast is threatening to derail holiday travel this week. But even those who reach their destinations on time may have reason to grumble: Some will have to make their own hotel beds, wipe their own […]
Flown anywhere lately? After being grounded by the pandemic, most folks are pretty darn excited to go to the airport to fly to just about anywhere. But once at the airport, the excitement seems to fade. That’s what the J.D. Power 2022 North America Airport Satisfaction Study, released on Wednesday, tells us. According to the […]
