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Extreme heat is changing travel patterns

Extreme heat is changing travel patterns

07/07/24
[This is a slightly different version of a story we prepared for NBC News] Cathy Balestriere was expecting “especially low” bookings last month at Crane’s Beach House, the boutique hotel she manages in Delray Beach, Florida. Instead, they jumped 12% from the year before. “It feels like a miracle based on where we were sitting […]
More travelers are booking ‘up.’ Are you?

More travelers are booking ‘up.’ Are you?

01/14/24
(Our travel trends story first appeared on NBC News in a slightly different form) Consumers who got a taste of higher-end amenities during the last couple of years’ travel boom aren’t too keen to go back to basic economy. And the travel industry doesn’t want them to. “If revenge travel was then, emboldened travel is […]
Shop for Black Friday/Cyber Monday Travel Deals

Shop for Black Friday/Cyber Monday Travel Deals

11/20/23
(Courtesy Provincial Archives of Alberta, via Flickr Commons) It’s that time of year again. Thanksgiving, with all the food and travel that’s associated with it. And Black Friday/Cyber Monday/Buy Stuff ads galore. Here at Stuck at The Airport, the shopping team is a bit overwhelmed with all the travel deals and alleged travel deals in […]
Hotel Amenity of the Week

Hotel Amenity of the Week

07/25/23
The Stuck at The Airport team is still relearning some of its post-pandemic packing skills. And we’ve called down or showed up at several of our hotel front desks asking for toothpaste, combs, and other items we’ve forgotten to replace in our travel kits. We’ve also been forgetting to pack belts, sunglasses, and other accessories. […]
Are consumers happy with the travel industry?

Are consumers happy with the travel industry?

04/25/23
The American Customer Satisfaction Index just released its 2023 Travel Study, which ranks airlines, hotels, car rentals, and online travel agencies on customer satisfaction.  For this report, more than 10,500 customers were interviewed via email over the past year and asked to evaluate their recent experiences with a wide variety of travel companies. Airlines Alaska Airlines […]
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