We’re setting off for Iceland in a few weeks to join Viking for one of their Welcome Back cruises. So we have been poking around the company’s website.
One impressive resource there for the general public is Viking.TV. It was created in response to the pandemic and this channel is chock full of videos about art, culture, history, food, music, architecture, and destinations around the world.
Our favorite feature is Museum Monday. Stop in and you’ll see that there are now more than 60 videos about museums and collections. including some wonderful behind the scene tours.
You’ll find your own favorites, but here are a few of the videos that captured our attention and our imagination this week. We started with a visit to the Kon-Tiki Museum in Oslo, Norway, home to Thor Heyerdahl’s original Kon-Tiki raft and the papyrus boat Ra II.
We also went down a rabbit hole at London’s British Museum learning about how prepared the museum for lockdown and toured the collection of the Alaskan objects at the Sainsbury Centre in Norwich, England.
A growing wave of relaxed restrictions, along with an increasing number of vaccinated Americans, is leading to a surge in “vaxications” and other trips, after a year of pandemic-induced lockdowns.
Mothballed restaurants, hotels and attractions, canceled cruise seasons, and record low airline passenger traffic are making way for a brisk uptick in travel plans. Around half of Americans set to take a trip in the next three months, according to an analysis from the U.S. Travel Association.
“People have an 18-month supply of events, visits and vacations to catch up on,” said Michael McCall, professor of hospitality business at Michigan State University. “There is a substantial pent-up desire to travel. Families have not hugged or spent time together.”
After more than a year of closure, Disneyland looks set to open in April, along with many other theme parks. Dollywood theme park, for example, in Pigeon Forge, Tennessee, opened for the season last weekend, just in time for spring break, as is its tradition.
Live indoor music has already returned to New Orleans, although dancing inside clubs remains prohibited.
Business is brisk right now at Biloxi Shrimping Trip in Biloxi, Mississippi, which got hit hard during the pandemic. In March 2020, “we lost all our group travel clients and walk-up business for the year in just a few days,” said owner and operator Mike Moore, “But the start of 2021 has been surprisingly busy, even compared to last year. Our vessel has been operating steadily with walk-ups and the phone is starting to ring for groups visiting in the fall and also for spring of 2022.”
Urban areas are seeing visitors return, too.
“Since the beginning of February 2021, we have begun to see more travelers from outside our region,” said Rudd Schupp, chef concierge at tourist information center Visit Seattle.
While great airfare deals have lured some to Seattle from California, Utah, Montana and Texas, many visitors from the neighboring states of Oregon and Idaho “just wanted to get in the car and drive somewhere,” Rudd said.
Road trips were popular last summer, but even more people could be hitting the road this summer. Travelers in a recent TripIt survey said they will be ready to head out on a road trip as early as June in a personal car (83 percent) or in a rented car or RV (60 percent), with more than 60 percent planning to drive for Memorial Day, Fourth of July and Labor Day trips.
Many of those trips will include hotels stays, but many road trippers will stay in their RVs and in campgrounds.
Jon Gray, CEO of RVShare, a peer-to-peer RV rental marketplace, said bookings for spring break are already up by 114 percent compared to last year.
Private and public campgrounds are also seeing an uptick in reservations, with some opening earlier than usual this year. Advance reservations were already up by 150 percent as early as January at many campsites affiliated with the Jellystone Park franchise network, which has nearly 80 family campgrounds across the U.S. and Canada. Campspot, a campground reservation software system, said guests are booking longer and more frequent trips, with a nearly 300 percent increase in guests booking multiple trips.
Even the hard-hit cruise industry is hoping to salvage some of its 2021 season. While the Centers for Disease Control and Prevention lifted its no-sail order in October, the restrictions in the Framework for Conditional Sailing Order that replaced it have led most major cruise lines to voluntarily extend their sailing suspensions.
Some cruise lines have announced that when cruises return, all crew and passengers will be required to have proof of negative Covid-19 tests and vaccinations. In the meantime, “we continue to see significant interest among cruisers in returning to sea,” said Colleen McDaniel, editor-in-chief of Cruise Critic.
Based on a recent survey of our readers, 42 percent shared that they are currently looking to book a future cruise — and a majority of those are looking to sail within the next 12 months. So, though they are not yet able to sail, they’re eager to do so when the time is right,” McDaniel said.
Air travel has already picked up significantly, with the Transportation Security Administration screening the largest number of passengers last week since the pandemic hit. While the numbers are still way down compared to pre-pandemic times, traffic is rising enough to give airlines confidence to bring back many paused routes and introduce new services: Hawaiian Airlines just launched a new nonstop service from Orlando, Florida, to Honolulu; JetBlue Airways will soon begin flying between Hartford, Connecticut, and Miami; and American Airlines announced 10 new, returning and seasonal routes out of Austin, Texas.
“Airlines are seeing more people shopping for flights on their websites and they are getting more queries through travel agencies. They are seeing booking volumes build,” said Henry Harteveldt, president of Atmosphere Research Group. “Because international travel restrictions still exist between the U.S. and many countries, most of the demand is domestic or to the few countries where Americans are allowed to visit, such as Mexico and Costa Rica. But there is hope on the horizon.”
Passengers whose flights or travel plans were canceled during the pandemic are also sitting on billions of dollars of travel vouchers, many of which expire soon. “Airlines want you to use that credit, so this may be a great summer for people to get out on the road and into the skies,” Harteveldt said.
Travel experts say anyone wishing to take a trip should be exercising caution, especially in light of the CDC’s recommendation that travel be avoided where possible, even for passengers who are vaccinated.
“If you’re considering travel sometime this year, it’s more important than ever to do your due diligence ahead of any trip to ensure it is safe and enjoyable,” said Paula Twidale, senior vice president for AAA Travel.
Dreaming about travel? Us too. But how will our journeys be changed by the pandemic?
(This is a slightly different version of a story we prepared for NBC News.)
Sanitizing stations, “stand here, not there” floor stickers, and cotton swabs up the nose were not part of the travel experience before the COVID-19 pandemic.
But as travelers edge their way back into airports and hotels and onto airplanes, cruise ships, and ski slopes, they will be dealing will all that – and more.
But for how long? We asked some industry experts to tell us which new travel trends, technologies, and protocols they think will stick around.
Who will travel and what will they expect?
“Businesses are connecting with their customers virtually and leisure travelers are discovering the joys of staying local,” says Chekitan Dev, a professor at Cornell University’s School of Hotel Administration in the SC Johnson College of Business. “Many business travelers will lower their number of trips, and leisure travelers will shift from ‘hyper-global’ to ‘hyper-local’ travel for the foreseeable future.”
For well into 2021 travelers will be expected or required to wear masks and observe physical distancing. And airlines, airports, hotels, and cruise lines will be expected to continue making health, safety, and cleanliness a priority.
“People will look at a dirty rental car or bus or airport or airline cabin or hotel room and wonder, ‘Uh oh, am I putting myself at risk?’ says Henry Harteveldt, a travel industry analyst at Atmosphere Research Group. “Travelers will continue to hold travel brands’ feet to the fire to keep their facilities clean.”
Once we move past this pandemic “we’re going to have amnesia about some of this and likely go back doing many of the same things we used to do before,” says Devin Liddell, futures and design strategist with Seattle-based Teague global design consultancy.
Theme parks, museums, and other attractions will reopen, and Liddell says the best operators will retain systems put in place to orchestrate the flow of people. For example, “ski resorts that require reservations will likely create a better experience for everyone on the lift lines,” he says.
Hotels will likely maintain flexible cancellation policies and keep in place the intensive protocols for cleaning guest rooms and public spaces.
But instead of housekeeping only upon request or not at all during a stay, “elective housekeeping will be more about providing guests with an easy ‘opt-out’ of housekeeping services,” says Bjorn Hanson, adjunct Professor at New York University’s Tisch Center of Hospitality.
Most major cruise lines are maintaining – and extending – the voluntary suspensions of sailings until sometime in 2021.
When sailings resume there will be changes onboard.
“The buffet will move away from the more traditional self-serve approach toward a more crew-served style – something that lines have already said will likely be a more permanent change,” said Colleen McDaniel, Editor-in-Chief of Cruise Critic. And “changes to muster drills could also stick around beyond the pandemic. Rather than mass events that put all passengers in small spaces at once, we’ll continue to see this more self-driven.”
At airports, “the pandemic has dramatically accelerated the adoption of countless new technologies and protocols to keep people healthy and safe and streamline the entire air travel experience,” says Kevin Burke, president and CEO of Airports Council International-North America.
“Many of these changes will outlast COVID-19,” he adds.
Those technologies and protocols include sanitizing robots, restrooms that alert maintenance crews when cleaning is needed, contactless check-in, bag check and credential authentication, and the increased ability to order and pay for food or duty-free items from a mobile device and receive a contactless delivery anywhere inside the airport.
The current pandemic will change future airports as well.
“We plan to implement many public health procedures into the design of our new terminal building,” scheduled to open in 2023 said Christina Cassotis, CEO at Pittsburgh International Airport, “It will be the first post-pandemic terminal to open in the country that will be designed with these issues in mind.”
Materials in airports are going to change, too, says Luis Vidal, president and founding partner at Luis Vidal + Architects. “The use of new photocatalytic devices based on antibacterial, antiviral, and ‘autocleaning’ material, such as titanium dioxide, silver or copper, in high-use areas will become the norm.”
Airlines will maintain stringent cleaning and sanitizing protocols. Generous rebooking and cancelation policies may stretch out for a while. But most airlines will soon stop blocking middle seats.
Coming back soon: the full range of in-flight services, especially at the front of the plane.
“The traveling public is not happy with the bare bones on-board experience right now,” says Harteveldt of Atmosphere Research. “They understand the need for limits, but people are saying they won’t accept paying for a premium experience and getting something that is subpar.”
Vaccines, Travel Corridors, and insurance
As the COVID-19 vaccine becomes available, it may become a ‘must-have’ for travelers.
The new normal for global travel may also include digital health passports displaying a traveler’s vaccine or negative test status and, by spring, travel corridors (also known as travel bubbles) that allow travel between countries with low COVID-19 infection rates, says Fiona Ashley, VP Product & Solution Marketing SAP Concur.
While there are some great fare deals being offered right now, as demand returns, so will higher prices. And going forward, travelers will likely need to factor in the added costs of COVID-19 tests and travel insurance.
“Travel insurance may become a non-negotiable as destinations continue to require medical insurance, and travel suppliers tighten their refund policies,” said Megan Moncrief Chief Marketing Officer of travel insurance comparison site Squaremouth
“The Covid-19 pandemic highlighted the vulnerability of the global travel industry. I think travelers will be more cautious about investing in expensive trips without insurance.”
When it comes to the environment
and sustainability, cruise ships and many cruise ship operators get
failing grades when it comes to controlling
carbon emissions, recycling and treating water, waste and sewage.
But thanks to new technology and
the scrutiny of passengers, government agencies and environmental groups, the
tide is beginning to turn in favor of the earth.
Norwegian cruise operator Hurtigruten is on the leading edge of
that effort with the world’s first hybrid electric-powered expedition ship,
which recently made history as the first ship of its kind to traverse the
The 530-passenger MS Roald
Amundsen is named for the Norwegian explorer who was the first person to
navigate the Northwest Passage by boat and the first person to cross Antarctica
and reach the South Pole.
Hurtigruten’s sustainability policies include a ban on single-use
plastics and the goal of being totally emission-free within 20 years. The Roald
Amundsen moves the company towards that goal by featuring a hybrid operating system
that uses large banks of batteries to supplement the power of the main engines,
which run on low sulfur marine gas oil.
“Excess, unneeded energy from the engines is stored in the
batteries and when the engine needs extra energy, we draw it back from the
batteries and feed it into the engines,” Hurtigruten CEO Daniel Skjeldam told NBC.
That reduces fuel usage, allows the engines to operate at
their optimum levels and lowers CO2 emissions by 20 percent.
The ship also has the option to run on battery power alone for
limited periods, during which time it uses no fuel and creates zero emissions.
Charging the batteries from the ship’s excess energy is
essential, said Skjeldam, because there are currently no power charging
stations for ships to plug into in port.
The company’s next hybrid ships will be different, he says.
Those ships will have plug-in capability and be able to
recharge at power stations Skjeldam expects to be set up along the Norwegian
coast and elsewhere.
The world’s first hybrid-powered cruise ship set sail from Norway in July and is now in Vancouver, B.C. preparing for a season of expedition cruises in Antarctica. Hurtigruten will debut a second hybrid-powered ship, the MS Fridtjof Nansen, in 2020. A third, yet unnamed hybrid-powered ship will be delivered in 2021.
Hurtigruten’s next generation of hybrid ships, along with a
half-dozen of its retrofitted existing ships, will run on a mixture of battery
power, liquified natural gas (LNG) and biogas made from organic waste, such as dead
“Bio-gas is like a Kinder Egg of fuel; it is like those chocolate
eggs with treats inside,” said Skjeldam. “Passengers on our ships will eat
fish. The waste from that fish and from the fish farming industry will go into
a production plant that generates gas for our ships and creates fertilizer for
the agriculture industry.”
Skjeldam says that, for now, Hurtigruten’s hybrid ships and
its commitment to far-reaching sustainability practices is an expensive
“We expect the technology to be cheaper in the future. But
we know passengers don’t want to visit beautiful, pristine places on an
operator that is not taking the nature they sail to seriously. Some cruise
lines say they’re green, but passengers can tell the difference.”
Other cruise lines do their part – or not
The world’s largest cruise company, U.S.-based cruise ship operator Carnival Corp., was in court this week to address charges that it continues to violate environmental laws by discharging plastics, food, or “gray water” into protected areas.
“Compliance, environmental protection, safety — it’s the first thing,” Arnold Donald told the court. “Without it, we don’t have a business.”
On the positive side, though, Norwegian Cruise Lines Partners recently announced that it is on target to reach its goal of replacing all single-use plastic bottles across its fleet by Jan. 1, 2020.
Lindblad Expeditions announced its intention to become a carbon-neutral company starting this year by making investments to offset 100 percent of its emissions.
And the global cruise industry is working as a group to meet a goal the Cruise Lines International Association announced in 2018 of reducing the rate of carbon emissions across the industry fleet by 40 percent by 2030.
(My story about the world’s first hybrid electric-powered cruise ship first appeared on NBC.com)