airport satisfaction

All the latest articles about airport satisfaction

Study finds rise in overall airport satisfaction

09/20/23

There may still be a pilot shortage and plenty of issues causing airport terminals to be crowded and confusing. However according to J.D. Power’s latest Airport study of North American airports, out today, travelers are feeling more satisfied with airports now than they were a year ago. J.D. Power’s 2023 North America Airport Satisfaction Study, →

Airports

How satisfied are passengers with airports right now?

09/22/22

Flown anywhere lately? After being grounded by the pandemic, most folks are pretty darn excited to go to the airport to fly to just about anywhere. But once at the airport, the excitement seems to fade. That’s what the J.D. Power 2022 North America Airport Satisfaction Study, released on Wednesday, tells us. According to the →

Airports

Travelers not getting more airport satisfaction

09/25/19

A new study out today finds that travelers are getting weary of battling the detours and delays caused by expansion projects at many airports. According to the J.D. Power 2019 North America Airport Satisfaction Study, released today, overall passenger satisfaction with North American airports has risen only a single point (on a 1,000-point scale) year over →

Airports