Stuck at the airport

Travelers with disabilities

All the latest articles about Travelers with disabilities

MSP Airport’s Mock Airplane Cabin

06/29/22
(This is a story we first wrote for NBC News) Long delays, rampant cancellations, and packed planes have turned air travel into an endurance sport for even the most seasoned travelers. And the challenges can be even greater for the more than 25 million Americans with disabilities that make travel difficult even in ordinary times.  A handful […]

Horizon Air president apologizes to mistreated passenger

08/07/12
Over the weekend, a Bend, Ore., man took to Facebook to describe the incivility he alleged was inflicted on a fellow passenger on an Horizon Air flight out of Oregon’s Redmond Municipal Airport. Cameron Clark witnessed what he described on Facebook as “the worst of humanity” when airline staff on duty appeared to ignore and refuse […]

Universal access at airports: it could happen

09/16/10
My “At the Airport” column for USATODAY.com this month is about what airports and airlines are doing – or not – to make it easier for people with disabilities to make their way through airports. Researching the story was an educational and quite sobering experience. And as the column title says: Travelers with disabilities face […]