(This is a story we first wrote for NBC News) Long delays, rampant cancellations, and packed planes have turned air travel into an endurance sport for even the most seasoned travelers. And the challenges can be even greater for the more than 25 million Americans with disabilities that make travel difficult even in ordinary times. A handful […]
To mark the 25th anniversary of the signing of the Americans with Disabilities Act, last month the Open Doors Organization (ODO) released the findings of a new study looking at the impact the disability travel market has on the industry and the broader economy. A follow up to similar studies the group conducted in 2002 […]
Over the weekend, a Bend, Ore., man took to Facebook to describe the incivility he alleged was inflicted on a fellow passenger on an Horizon Air flight out of Oregon’s Redmond Municipal Airport. Cameron Clark witnessed what he described on Facebook as “the worst of humanity” when airline staff on duty appeared to ignore and refuse […]
My “At the Airport” column for USATODAY.com this month is about what airports and airlines are doing – or not – to make it easier for people with disabilities to make their way through airports. Researching the story was an educational and quite sobering experience. And as the column title says: Travelers with disabilities face […]
(This is a story we first wrote for NBC News) Long delays, rampant cancellations, and packed planes have turned air travel into an endurance sport for even the most seasoned travelers. And the challenges can be even greater for the more than 25 million Americans with disabilities that make travel difficult even in ordinary times. A handful […]
To mark the 25th anniversary of the signing of the Americans with Disabilities Act, last month the Open Doors Organization (ODO) released the findings of a new study looking at the impact the disability travel market has on the industry and the broader economy. A follow up to similar studies the group conducted in 2002 […]
Over the weekend, a Bend, Ore., man took to Facebook to describe the incivility he alleged was inflicted on a fellow passenger on an Horizon Air flight out of Oregon’s Redmond Municipal Airport. Cameron Clark witnessed what he described on Facebook as “the worst of humanity” when airline staff on duty appeared to ignore and refuse […]
My “At the Airport” column for USATODAY.com this month is about what airports and airlines are doing – or not – to make it easier for people with disabilities to make their way through airports. Researching the story was an educational and quite sobering experience. And as the column title says: Travelers with disabilities face […]