Air Travel

Some holiday helpers at the airport

If you end up getting stuck at Hartsfield-Jackson Atlanta International Airport or Denver International Airport during the busy holiday travel season, go hang out in the lobby.

Courtyard by Marriott has set up Lobby Zones at each airport complete with comfy seating and complimentary charging outlets.  Atlanta’s Lobby Zone will be open until December 31; Denver’s until January 31.

During this holiday season, many airports have also set up free gift wrapping stations. So if you’re stuck at the airport, go ahead and take care of the last minute shopping and let volunteers wrap those gifts for your before you get on the plane.  If you shop at San Diego International Airport this year, Volunteer Airport Ambassadors will wrap your gifts in this fun paper featuring artwork created by area students.

Santa’s helpers at Spokane Int’l Airport? The TSA.

This weekend I was an embedded elf for the Spokane Fantasy Flight to the North Pole.

North Pole

The event, now in its 12th or 13th year, scoops up 60 disadvantaged children from the Spokane, WA area and brings them to the airport for a very real flight to a very realistic-looking “North Pole.” There, they find reindeer, an all-you-can-eat buffet of candy, gifts galore, oodles of elves and, of course, Santa and Mrs. Claus.

Nort Pole - candy

For me, the real magic took place at the security checkpoint at the Spokane International Airport.

TSA checkpoint - Spokane Airport

While ‘regular’ Saturday afternoon passengers were trying to catch their flights, the TSOs (Transportation Security Officers) on duty cheerily processed dozens of kids taking their first airplane trip and 100 or so chaperone-elves decked out in outlandish, heavily jingled-belled costumes.

TSA checkpoint - Spokane Airport

Even the enhanced pat-downs seems downright jolly .

Spokane Airport TSA

Spokane elf pat-down

Airports celebrate the holiday with discounts & entertaining diversions

Santa visits Munich Airport Christmas Market

With its full-body scanners and enhanced pat-down procedures, the TSA is a shoo-in this year for the Scrooge role during the busy holiday travel season. As a counterpoint, many airports will be doling out candy cane kindness in the form of festive decorations, dining and retail discounts, giveaways, contests and entertainment.

Here’s a sampling of what’s in store; check your airport’s website – or Facebook page – for more.

Tunes in the terminals

TSA choir at Austin-Bergstrom Airport

TSA Choir at Austin Bergstrom Airport

Airports stretching from San Diego and Sacramento to Philadelphia and Fort Lauderdale will be hosting holiday carolers, choirs, crooners and yes, Virginia, karaoke.

Nashville International Airport is hosting half a dozen holiday-themed performances between now and December 22nd, while at Austin Bergstrom International Airport, the holiday entertainment program once again includes the Judy Lee Dancers (all dancers are 60 years old and up) on December 16th and, on December 22nd, the Austin Airport TSA Chorus. See the full schedule for Nashville airport and the Austin airport.

LAX TSA CHOIR

LAX TSA CHOIR

Los Angeles International Airport also has a TSA chorus and this year has concerts scheduled December 14th on the Terminal 2 mezzanine, December 15 in the Tom Bradley Terminal, December 16th in Terminal 7 and Dec 21 (post-security) in the American Airlines rotunda in Terminal 4. “Our goal is to sing put the human face of the TSA in the public. So it’s not just the ‘Hey, take of your shoes’ image” says chorus organizer and terminal screening manager Raul Matute.

San Francisco International Airport’s ‘You Are Hear’ music program presents free concerts each Wednesday and Friday throughout December (except on the 24th) from 11 a.m. until 1 p.m. in the International Terminal, Terminal 1 and Terminal 3. Apropos of the season, on December 22nd, the Golden Gate Bellringers will be in the International Terminal. See the full schedule.

At the Philadelphia International Airport, Victorian carolers will sing and stroll through the airport terminals on December 11 & 12; 18 & 19; and 22 & 23. Santa’s PHL strolling stretches from now through the 24th and, while out and about, he’s happy to stop and pose for photos with travelers.

In addition to its regular Terminal Tunes Entertainment Program, which emphasizes holiday tunes during December, Fort Lauderdale International Airport is hosting its Winter Festival of Music. The program stretches from December 13-17 and features children from local schools dancing, singing and playing instruments during morning and afternoon performances in all four terminals and in the Rental Car Center.

At Montana’s Missoula International Airport, entertainment on tap for December 15 – 24 includes holiday music on piano, harp and woodwinds. Performances will be held in the airport lobby.

Mondays and Fridays through December 17th, Sacramento International Airport hosts five performers a day in Terminal A, beginning at 6 a.m. and ending at 8 p.m. See the full schedule. And from 1 p.m. to 4 p.m. on December 18th, characters from Nickelodeon’s Dora the Explorer TV show will be at the pre-security Civic Plaza at Indianapolis International Airport taking photos with kids. There will also be a coloring contest and a sweepstakes to win tickets to the Children’s Museum of Indianapolis. Any adult who fills out an entry form will win free parking.

San Antonio International Airport will have 60 different music groups from local area schools performing everything form choral performance and jazz music to mariachi between now and December 17. At the San Diego International Airport, the monthly calendar of airport entertainment gets a December boost with roving entertainers on December 22nd (The Rockin’ Cranberries and the Full Measure Carolers) and the San Diego Children’s Choir on December 23rd.

Houston Airport Karaoke

In addition to musical performances by area high school bands and choirs and occasional visits by Santa, Houston’s George Bush Intercontinental Airport will once again be hosting airport karaoke. All-ages karaoke sessions will take place December 9th and 18th and there will be a special kids-only karaoke event on December 22nd in Terminal A.

Fresno Yosemite Airport holiday tree

And the Fresno Yosemite International Airport is taking over the long-standing Central California Christmas tradition once held by Fresno’s Metropolitan Museum: the display of 12 uniquely decorated Christmas trees. The airport is also presenting a lighted Victorian Christmas Village display, entertainment and surprise visits by Santa Claus.

Coupons and contests

The TSA warns travelers that wrapped gifts may get unwrapped at the security checkpoint, so airports in San Francisco, Phoenix, Philadelphia and several other cities are providing free post-security gift wrapping stations.  Travelers will also find some promotions and treats at many other airports:

Through December 31st, all airport Vino Volo shops that sell wine are offering 10% off on the purchase of 3 or more bottles. And in both the Food & Shops at LaGuardia airport’s Central Terminal and at Philadelphia airports’ Philadelphia Marketplace, travelers who spend $100 or more in the shops can pick up a complimentary silver snowflake necklace from the Taxco Sterling shops in those airports.

The Minneapolis-St. Paul International Airport is handing out a free coupon book full of almost 80 discounts and/or gift-with-purchase offers for dining and retail outlets throughout the airport.  Download the booklet from the airport website or pick one up at an airport information booth. Las Vegas International Airport is also offering travelers a discount holiday coupon book this year. Look for the red Travel Advantages booklet at the airport or download a copy.

During its annual Holidays Take Flight festival (now through Jan. 2) Oregon’s Portland International Airport offers food and beverage samplings, store promotions, live entertainment and special events. With Air Canada, the airport is also giving away a pair of round trip airline tickets from Portland to Toronto. Enter at the airport or on the PDX website through January 2nd.

Christmas Market and a Magical Teapot

The holiday spirit extends beyond US airports.

The Christmas Fantasy at Singapore’s Changi Airport includes giveaways, song and dance performances, activities for kids and fanciful décor that includes a ‘magical teapot’ that lights up with special effects and dispenses colored balls that can be exchanged for prizes.

While the traditional Christmas Market is no longer held at the Frankfort Airport, the airport continues the tradition of hosting a holiday sweepstakes for a car. This year, airport shoppers can Win the Fastest Christmas Mini.

Munich Airport

Through January 2nd, the Winter Market at Munich Airport, underneath the roof of the Munich Airport Center features nightly entertainment, free ice-skating and curling rinks, 300 Christmas trees and 45 booths selling Bavarian specialties and handicrafts.

Munich Airpot ice skating rink

This article was originally prepared for USAToday.com.

More airport holiday events listing tomorrow….

SAS proves Love IS in the air with same-sex, in-flight weddings

Gay and lesbian couples wed on SAS

Giving a new meaning to the phrase “walking down the aisle,” on Monday, December 6th, weddings for one gay couple from Germany and one lesbian couple from Poland took place on SAS Airlines flight SK903 traveling from Stockholm to New York.

Within the first 20 minutes of the flight, after the fasten seat-belts signs were turned off and while the plane was still in Swedish airspace, a Swedish representative from the European Parliament presided over two brief marriage ceremonies.

SAS holds first same-sex, in-flight wedding

The sky-high nuptials took place in the business class cabin with a large, heart-shaped floral wreath as backdrop, first for Aleksandar Mijatovic and Shantu Bhattacherjee, a gay couple from Germany, and then for Ewa Tomaszewicz and Gosia Rawińska, a lesbian couple from Poland.

SAS host first same-sex, in-flight wedding

Same-sex marriage has been legal in Sweden since May 1, 2009 and while same-sex couples may enter registered partnerships in Germany, they may not do so in Poland. “So this ceremony is not only for us,” said Ewa Tomaszewicz who first met her partner, Gosia Rawińska, on a soccer field and got to know her through spirited political debates on the internet and, later karaoke. “It’s also a small victory for all those who believe that one day in Poland we’ll have a normal country where everyone who loves each other can just get married.”

For the in-flight wedding, as in many traditional weddings, rings and teary personalized vows were exchanged, toasts were made, champagne was poured, a first dance was danced, and a multi-course wedding dinner was consumed. Finally, a multi-tiered wedding cake was rolled out to be cut and tasted by the wedding couples before the dessert was served to guests.

SAS hosts first same-sex, inflight wedding

Airline as wedding planner

Scandinavia airline SAS is owned by the governments of Norway, Denmark and Sweden, which were amongst the first countries in the world to legalize same-sex marriage or partnerships. SAS spokesperson Anders Lindstrom says it was because of that, and because of the widespread focus on love created by the wedding of Sweden’s Crown Princess Victoria earlier this year, “It just hit me that SAS should be the airline to host the world’s first same-sex wedding in the air.”

To choose which same-sex couples would be married on the historic flight, SAS created a “Love is in the air” social media contest and launched it in September, 2010. 300 couples from around the world, many from Poland and other countries where same-sex marriage is forbidden, entered the contest and campaigned aggressively for supporters and votes on Facebook, Twitter, YouTube and elsewhere.

“We’ve been living together for six years and wanted to be married in an interesting way. So for six weeks of our lives we reduced our normal work so we could promote ourselves,” said contest winner and newlywed Aleksandar Mijatovic. “We had very good competitors,” added Mijaztovic’s husband, Shantu Bhattacherjee, “They inspired us to do more and push ourselves forward so we did videos and promotions on the internet, in magazines and newspapers. It just grew bigger.”

More than 450,000 visitors viewed the airline’s contest site and more than 350,000 unique votes were cast. As top vote-getters, the couples from Germany and Poland each won an in-flight wedding, designer wedding rings and other gifts, and a honeymoon package in New York and Los Angeles. (A couple from North Carolina also won a trip to Sweden that includes a land-based commitment ceremony and honeymoon package.)

Publicity stunt or meaningful marketing?

While SAS is the first airline to host a same-sex, in-flight wedding, it is not the first to reach out to the LGBT (lesbian, gay, bisexual, transgender) community.  In the United States, that community includes about 16 million adults, or about 6.8% of the country’s population. And, according to the U.S. Department of Commerce, the LGBT community spends an estimated $70 billion a year on travel, or about 10% of the U.S. total.

Air New Zealand’s Pink Flight, in 2008, celebrated the Sydney Gay and Lesbian Mardi Gras and featured live performances by drag queens, music, contests and screenings of classic gay-themed films and was emceed by comedienne Kathy Griffin.

In May, 2010, JetBlue’s JetPride flight #1969 flew from San Francisco to Long Beach to celebrate Long Beach Lesbian & Gay Pride, a major pride celebration. The flight number commemorated the 1969 Stonewall Riots and the birth of the pride movement, while in-flight festivities included entertainment, gift bags and pink cocktails.

When he learned that SAS planned to host a same-sex, in-flight wedding event, Ian Johnson, founder and CEO of the marketing and consulting firm Out Now Global, asked event organizers if they planned to include feather boas, drag queens “and other stereotypical elements too often associated with ‘gay’ promotional events.”  He was relieved to learn that nothing of the sort was planned.

“Their whole approach recognized this is not a game. It is about real people, real lives and their genuine love for each other. The SAS approach has been clever from a marketing standpoint, but far more importantly consistently respectful throughout to offer recognition and support to provide a life-changing memory for the winners of the competition.”

Clark Massad, European ambassador for the International Gay and Lesbian Travel Association (IGLTA), a major gay and lesbian travel trade association, agrees.  As SAS flight SK903 began its descent into Newark Liberty International Airport, Massad said “Today there are a lot of companies going for the gay or ‘pink’ dollar and they think it’s sufficient to just hang a rainbow flag outside their business. Well, it’s not. And we can take a lesson from how sincere SAS was in conducting this same-sex, in-flight wedding.”

“It’s been like a fairy tale,” said SAS newlywed Shantu Bhattacherjee, “Alexsander and I both lost our mothers several years ago. But it’s nice to be married up here, close to them in the clouds where they have the option to be here and be part of the ceremony.”

(All photos by Harriet Baskas. This story was prepared for msnbc.com.)

SAS hosts first same-sex,in-flight wedding

On Monday, December 6th, weddings for one gay couple from Germany – Aleksandar Mijatovic and Shantu Bhattacherjee – and one lesbian couple from Poland, – Ewa Tomaszewicz and Gosia Rawińska – took place on SAS Airlines flight SK903 traveling from Stockholm to New York.

The couples were winners in a wedding and honeymoon-package contest hosted by SAS and a variety of partners in the travel industry.   I was honored to be on the history-making wedding flight on assignment to write an article about the event that will appear on msnbc.com. In the meantime, here are some photos from the day.

SAS Love is in the Air photo

SAS same-sex in-flight wedding

SAS crew performs wedding rap for couples wed on plane

SAS crew performs wedding rap for in-flight, same-sex wedding couples

SAS same-sex, in-flight wedding couples received models of their wedding airplane

Wedding cake for SAS same-sex wedding flight

Wedding cake for SAS same-sex wedding flight December 6, 2010

Congratulations to everyone involved with this very special in-flight wedding.

(All photos by Harriet Baskas)

Love is in the air at Stockholm’s Arlanda Airport

Throughout the year, Stockholm’s Arlanda Airport is a pretty lovey-dovey place.

marriage ceremony at Stockholm Arlanda

Last Thursday morning, I stopped by the airport chapel just as chaplain Anders Berglund was finishing up a short marriage ceremony for Melitza and Frank Kortman (below).  After chit-chat and champagne, the couple set off for their honeymoon in Bali and Berglund explained that this was the second of three weddings he’d be presiding over that day and just a few of the more than 200 weddings that take place at the airport chapel each year.

Wedding at Stockholm Airport

More than 200 Swedish marriages begin with ceremonies at the airport’s VIP lounge as well.

Wedding at Stockholm Airport VIP Lounge

The folks at Guinness World Records may not be keeping tabs, but I’m pretty sure more wedding ceremonies take place at Stockholm’s Arlanda than at any other airport.

That’s all very romantic. But on Monday, Arlanda is going to be the starting point for what is certainly a world first in weddings.

On Monday morning, December 6, 2010, one of the business class cabins on SAS fligh SK903 from Stockholm to New York will be transformed into a wedding chapel in preparation for the world’s first in-flight, same-sex weddings.

One gay couple and one lesbian couple – winners of a spirited, record-breaking, on-line contest that took place over the last few months – will be married when the plane takes off and while it is still in Swedish airspace. Once the legal business is completed, there will be an in-flight reception, complete with wedding dinner, wedding cake, first dances  and other traditional, and no doubt some non-traditional, wedding celebrations.

I’ll be attending the in-flight weddings as a media guest and will share more details once the flight arrives in New York.

In the meantime, you can read more about the contest and winning couples on the SAS website, where there’s also information about the flowers, the wedding bands and the wedding outfits.

Souvenir Sunday at Stockholm’s Arlanda Airport

Stockholm’s Arlanda Airport serves more than 16 million passengers a year with 4 terminals and amenities that include a Sky Clinic, a chapel that hosts more than 200 weddings a year and hotels that range from the short stay “Rest and Fly” to the full-service Radisson Blu Sky City Hotel, which looks out over the transportation and marketplace hub between two terminals.

The Jumbo Stay sits on airport property, just off one of the taxi-ways, and is a unique hostel-style hotel built inside a converted 747.

The airport has more than 100 retail and dining venues, and on my recent 24-hour stay at the airport, I found plenty of items to feature on Souvenir Sunday, the day StuckatTheAirport.com highlights inexpensive, offbeat and “of” the city items you can buy at airports.

The choices included Swedish Herring gift packs and lots of other traditional food items;

and a wide variety of reindeer-inspired items and Lapland souvenirs.

But my choice for this week’s Souvenir Sunday favorites are the inexpensive, brightly-colored sporks and collapsible cups for sale at Terminal 5’s branch of Design Torget .

collapsible cups

If you find a great, inexpensive, “of” the city souvenir next time you’re Stuck at the Airport, please snap a photo and send it along. If your souvenir is featured on Souvenir Sunday, you’ll receive a fun air travel souvenir.

Snack Saturday: holiday tamales at Phoenix Sky Harbor Airport

If you don’t make your own holiday tamales or know someone who does, then consider making a stop at the Phoenix Sky Harbor International Airport.

As they do each year, the folks at El Bravo (Terminal 4, in the D concourse) are selling their popular holiday tamales in special holiday bags.

On the menu: green corn chicken, green corn vegetarian, red beef tamales and the seasonal specialty: sweet bean. All are available frozen.

And while you’re at PHX, take a moment to check out the airport’s bug exhibit.

According to the exhibit notes, Arizona has the richest natural endowment of insect life – including America’s biggest, strangest, most beautiful and most poisonous bugs.

The photos and the bug specimens in “Arizona’s Bizarre and Beautiful Bugs” are provided by Kim Wismann, American Home Naturalist, Tempe, Arizona, and will be displayed in a Terminal 3, Level 2, garage exhibit case through April 2011.

Friday is Customer Appreciation Day at Pittsburgh Airport

People are generally nice at Pittsburgh International Airport, but on Friday, morning December 3rd they’re going to be extra nice.

PIT Customer Appreciation

That’s because on Friday, from 10 a.m. until noon, it’s customer appreciation day at the airport.

In addition to live music and tree decorating in the pre and post-security areas, you’ll find many airlines and car rental agencies hosting activities at their counters and airport ambassadors handing out candy canes and cookies. Anyone who makes a donation (of any amount) to United Way will get a chance to spin a prize wheel for some of the great gifts donated by airport merchants.  Many airports shops will be having special discounts and promotions as well.

Why is the airport being so nice?  Pittsburgh International Airport has trained hundreds of its employees in Resiliency Edge’s N.I.C.E. (Neutralizing Irritations Customers Experience) program, which is designed to solve customer problems.  So having a customer appreciation day is, well, just nice!

To find out more about Pittsburgh Airport’s customer appreciation day and see a list of discounts and specials being offered by various shop,see the notice on the  PIT website.

If there’s any chance you will be at the airport, be sure to print out the page – some extra discounts are being offered to those who show the N.I.C.E. day notice.

Free Santa photos at the airport

This year, when he’s not in malls and department stores listening to children tell him what they want for Christmas, Santa will posing for photos with passengers at airports.

Windows and Southwest Airlines are sponsoring a “Holiday Photos on the Fly” service at more than two dozen airports on Dec 2-5, Dec 9-12 and Dec 17-20.

You and your family can get your picture taken with Santa for free and the Windows elves will walk you through the process of retrieving and printing your picture.

Check here to see if your airport is on the list.

And check here to enter a holiday sweepstakes for cash and airplane tickets.