Air Travel

FAA: no more emergency oxygen in airplane bathrooms

Now this is scary:

By order of the FAA, U.S. airlines have removed the emergency oxygen generators on all U.S. airplanes.  Here’s the story I worked on today today for msnbc.com:  FAA: No more oxygen in airplane lavatories.

Citing security concerns, the federal government in secrecy last month ordered every airline in the United States to remove emergency oxygen in every lavatory on all 6,000 domestic commercial aircraft.

Under Air Worthiness Directive 2011-04-09, made public this week, the Federal Aviation Administration directed all airlines to disable the lavatory oxygen generators to “eliminate a potential safety and security vulnerability.”

That means that if there’s a sudden loss of cabin pressure, now only those passengers at their seats will have oxygen flowing to the masks that drop down from the ceiling.

“I’m in shock,” said Kate Hanni, executive director of Flyersrights.org, a nonprofit airline passengers’ rights organization. “We get reports of mid-air decompression events all the time. So now going to the bathroom on a commercial flight can kill you? I’m panicking just thinking about this.”

Although rapid decompression is rare, it does happen. In October, for example, oxygen masks were deployed on an American Airlines flight enroute from Miami to Boston after the cabin lost pressure when a two-foot hole tore open in the plane’s fuselage . The crew declared an emergency, and the plane safely returned to Miami. Passengers were panicked, but no one was injured.

But under the FAA’s new directive, any passengers who happen to be in the airplane restroom should such an event occur would no longer have immediate access to oxygen.

According to the FAA, the airlines completed disabling the oxygen generators in the lavatories of all 6,000 U.S. aircraft on March 4. The FAA said in a statement released Thursday that it delayed informing the public about this action because it was concerned about keeping travelers “as safe and secure as possible.”

The agency told NBC News that the action was done proactively in response not to a specific threat but to general concerns that a terrorist could use the lavatory oxygen to start a fire or ignite a bomb.

“Had the FAA publicized the existence of this security vulnerability prior to airlines fixing it, thousands of planes across the U.S. and the safety of passengers could have been at risk,” the FAA stated.

The agency noted that it is working with aircraft manufacturers “to design, certify, and install a new lavatory oxygen system” on all aircraft, adding that “if there is a sudden loss of cabin pressure, pilots are already trained to guide the aircraft to a safe, breathable altitude as quickly as possible. Flight attendants are also already trained to assist passengers to quickly access oxygen — including those in the lavatories.”

Sara Keagle, a flight attendant who blogs at TheFlyingPinto.com, said flight attendants had not yet received training on the new directive but added that they already have access to portable oxygen bottles that could be used to assist any passengers in a lavatory.

“If a decompression should occur, flight attendants are trained to get on oxygen immediately,” she said. “Once it is safe, we would don a portable oxygen bottle and check the cabin, including the lavs, to make sure everyone was OK.”

But Arthur Alan Wolk, an aviation safety expert and licensed jet pilot, said: “Part of the idea of the oxygen mask dropping from the ceiling during loss of cabin pressure is to keep the occupants of the main cabin alive until an airplane gets down to a breathable altitude. By eliminating the source of oxygen for the unlucky souls in the bathroom, you’ve just killed those people.”

Airlines were expected to begin informing passengers about the lack of lavatory oxygen generators on seatback briefing cards, during the verbal passenger safety briefing presentation and on signs posted in airplane bathrooms.

Dealing with high-flying fuel prices

[This article – Gas prices could hamper spring, summer travel plans – appeared earlier this week on msnbc.com]

Will rising gas prices detour any of  your spring and summer travel plans?

In some cities, such as San Francisco, a gallon of gas is hovering around $4. Nationally, the average price of a gallon of regular gasoline reached $3.51 last week, up 13 percent in a month.

“It’s not like other commodities such as milk, bread or eggs,” said AAA spokesperson Troy Green. “As you drive around, you see those gas prices large and in your face at intersections every day.”

Airlines are facing fuel challenges again as well. United Continental Holdings, the world’s largest airline, on Tuesday said rising fuel costs will force it to drop some unprofitable routes and nix plans to add new ones.

That comes on top of a succession of industrywide increases in airplane ticket prices. “A traveler who paid $240 for a round-trip on the first day of the year is now paying closer to $300 — a 25 percent increase,” said Rick Seaney of FareCompare.com.

Seaney has already counted six successful domestic 2011 airfare hikes. “That is a carbon copy of 2008 to date, where we ended up with 15 hikes for the year as oil hit stratospheric highs in the summer of $145 a barrel and just as quickly crashed to $32 a barrel at Christmas.”

Rolling revisions

AAA hasn’t yet surveyed drivers about Memorial Day driving plans, but travelers respond to rising gas prices in somewhat predictable ways. “The rise in fuel costs may cause some people to alter or cancel travel plans altogether,” said Green. Others who have already made their plans are still likely to travel. “What they may do to compensate for increased fuel costs is stay in more economical hotels, dine at more economical or cheaper restaurants and spend less on gifts and other incidentals,” he added.

“All travel destinations pay close attention to gas prices,” said Carl Whitehill of the Convention and Visitors Bureau in Gettysburg, Pa., one of many towns getting ready to mark the 150th anniversary of the Civil War. “We know fuel prices will affect travel decisions. While we still think millions of people will come to Gettysburg, they may not buy as many souvenirs or go to as many attractions as they’d hoped.”

Whitehill believes those millions of visitors will still eat in restaurants and stay in hotels. But Marti Mayne, spokesperson for the Professional Association of Innkeepers International, said country inn and B&B owners are concerned about the effect gas prices will have on guests’ travel plans and how those higher prices will affect food and energy costs at the inns.

“The B&B industry held its own during the 2008-09 gas crisis, as people stayed closer to home and ‘staycations’ became popular,” said Mayne. “The B&B industry expects this will be the trend again as most inns and B&Bs are located within a one-tank drive of a major metropolitan area.”

Still, she said some B&Bs are already rolling out offers that include complimentary gas gift cards and finishing touches are being put on a new B&B campaign that is sure to include more such offers.

For some travelers, a complimentary $20 gas card with a two-night stay won’t be a strong incentive to travel. But AAA’s Green said, “Others may look at this as a great idea and want to take advantage of it.”

And, free gas card or not, Green said that when fuel prices are up, drivers can stretch their travel dollars by remembering to properly inflate their tires, driving the speed limit, avoiding quick starts and stops and taking out any unnecessary weight in the trunk. “If you’re not going golfing, you don’t need to be driving around with those golf clubs,” said Green.

“We also suggest people shop for gas with their steering wheel,” he added. “Don’t drive 30 miles out of your way to buy cheaper gas. But you may be able to save three to five cents a gallon by driving a few extra blocks” or by consulting a website or smartphone app that tracks area gas prices.

Fly away — for more
Those planning spring or summer vacations abroad should be ready for sticker shock.

“If you’re planning on heading to Europe, know this: Fuel surcharges are over $400 round trip now with average taxes around $120,” said FareCompare.com’s Seaney. “This means before any fare is charged, you’re looking at $520 round trip, the highest we have tracked in 8 years.

“If you are shopping for early spring travel, it would behoove you to lock in now,” Seaney added.

Seaney’s tips for finding the best deal include shopping on Tuesday afternoons, when “the maximum cheap seats hit the reservation systems at 3 p.m.,” and flying on the least expensive days, which tend to be Tuesdays, Wednesdays and Saturdays. He also suggests shopping for one ticket at a time, even if there are two or more people traveling together. “Airline reservations systems must have everyone in the party at the same price, even if there are a few cheaper seats.”

The bottom line? If you want to go somewhere, don’t wait: “Procrastination is not your friend when planes are full,” said Seaney. “Airlines have no reason to discount at the last minute.”

 

Samba at Singapore’s Changi Airport

This sounds like fun:

To celebrate Singapore Airlines’ new direct service from Singapore to Sao Paolo, Brazil, Changi Airport isn’t just having a kick-off party; it’s staging a month-long “Fly to Brazil” carnival, complete with exhibits, attractions and prizes throughout the airport.

The celebration will include booths offering a chance to play Brazilian games, opportunities to get photographed wearing Brazilian party clothes, and regular performances of Brazilian music and dance, with instructors on hand to teach samba and other Brazilian dance moves.

And anyone who spends S$10 in the airport shops and restaurants  will get an entry in a “Fly to Brazil” ticket raffle.

Changi’s “Fly to Brazil” carnival runs through March 27th, in the Departure Hall of Terminal 3 and the Departure Transit Mall of Terminals 2 and 3.

Continental ditches the pretzels

Flying Continental? Don’t expect to be served a complimentary “beverage snack.”

airplane cookies

As I wrote in a story for msnbc.com Travel today (No more pretzels? Airlines ditch free snacks),

On March 1, Continental Airlines stopped serving free pretzels and cookies to domestic passengers flying coach. The new policy is designed to better align its in-flight snack and beverage service with its merger-partner United Airlines.

“We’ve removed the beverage snacks — pretzels and Biscoff — in an effort to reduce costs and align ourselves with the rest of the industry,” said Continental Airlines spokesperson Andrew Ferraro. “Our partner, United Airlines, has the same policy.”

The move could save the airline an estimated $2.5 million a year. Both airlines will continue to offer complimentary beverage service.

This is clearly a reflection of standardizing the onboard experience between United and Continental,” said Henry Harteveldt, an airline and travel analyst for Forrester Research. “Sadly, instead of elevating the United onboard experience, Continental has chosen the lowest common denominator.”

Harteveldt suspects the move may also be tied to — or blamed on — rising fuel costs.

“With fuel costs surging, once again we see an airline take its business problems out on its passengers. I’m sure Continental hopes that by removing the complimentary snacks, more people will buy the snack items the airline sells onboard.”

In addition to Continental and United Airlines, American and US Airways are among the other major domestic U.S. carriers that have already dropped complimentary in-flight snack service.

Not all airlines are rushing to follow this trend. Yet.

Alaska Airlines continues to serve a variety of complimentary snacks on its morning and afternoon flights.

Air Tran Airways continues to serve complimentary Biscoff cookies and pretzels in coach. “At this time we do not have any plans to change that,” said airline spokesperson Judy Graham-Weaver.

Delta Air Lines currently offers complimentary peanuts, pretzels or Biscoff cookies to passengers on flights of 250 miles or more. “There are no changes planned currently,” said airline spokesperson Morgan Durrant.

Continuing a tradition begun by Midwest Airlines, Frontier Airlines still bakes and serves complimentary chocolate-chip cookies to all passengers after 10 a.m.

Southwest Airlines continues to serve free snacks. According to its latest corporate fact sheet, in 2010 the airline served 19 million complimentary bags of pretzels, 87.6 million bags of peanuts, 18.4 million Select-A-Snacks and 29 million other snacks. “We’re always looking at enhancements and new offerings,” said spokesperson Brad Hawkins.

JetBlue Airways also continues to offer coach passengers unlimited, complimentary snacks. During 2010, the airline handed out more than 4 million bags of complimentary chips, said JetBlue spokesperson Allison Steinberg.

“As airlines like Continental continue to make these decisions (to drop snacks), Delta and Southwest, which both still offer complimentary snacks, become that much more of the passenger’s friend,” said Harteveldt.

Raymond Kollau of airlinetrends.com doesn’t believe legacy carriers should allow low-cost carriers to claim complimentary in-flight snacks as a signature service. “One solution for legacy carriers is to team up with brands.” He mentioned the successful free in-flight Wi-Fi campaigns that have been paid for by Google and other companies and said it can also work for food.

 

Museum Monday: Style in the Aisle at Seattle Museum of Flight

It’s Museum Monday here at StuckatTheAirport.com and this week we’re taking another look at some of the photos and outfits in the Style in the Aisle exhibit at Seattle’s Museum of Flight.

Airline Ephemera from the Archives of the Museum of Flight.

Three Stewardess near Jet Engine; possibly PanAm (from the Archives of the Museum of Flight; Copyright The Museum of Flight Collection.)

Style in the aisle galley

A United Airlines Stewardess with food service in the Galley, circa late 1940’s early 1950’s. Copyright The Museum of Flight Collection

Style in the Aisle

“Fashion designer, Oleg Cassini created a futuristic look for the flight attendants of Air West during the carrier’s brief existence prior to its purchase by Howard Hughes. The basic uniform consisted of a textured polyester dress and a jacket with an unconventional side-buttoning configuration. The pieces came in a selection of bright, solid colors inspired by the natural colors found at Air West’s destinations, including fern green, Pacific blue and canyon red.”  Copyright Delta Airlines.

Free (chocolate) kisses at LGA

Valentine’s Day is coming up and you know what that means… chocolate!

Between 10 am and 4 pm on Friday February 11th and on Monday February 14th, passengers passing through Food & Shops area of the Central Terminal Building at New York’s LaGuardia Airport will be presented with free (chocolate) kisses.

Last year the airport gave out 8,000 kisses. This year, they’re planning on handing out more than 10,000!

Cupid will also be roaming through the LGA Central Terminal Building on Friday, February 11th from 10 till 4 and anyone who snaps his picture and tweets it to@shoplaguardia will be entered in an hourly drawling to win a set of sterling silver heart earrings from Taxco Sterling.

Do you know of any other special Valentine’s Day events taking place at an airport? Please let us know!

Tidbits for travelers: Dragon at SAN; classical music at JFK & MEM

If you’re at San Diego International Airport on Thursday (February 10) between 10:30am- and 12:30 pm, be on the look-out for a dragon.

San Diego puppet show

The SAN Airport Art Program will be presenting a special puppet performance of “Puff the Magic Dragon” by Puppets and Players in the Terminal 2 West baggage claim area.

NEW YORK POPS Photo-by-Joel-Weber

This week it was also announced that, starting in April, American Airlines passengers at John F. Kennedy International Airport will get to enjoy occasional live classical music performances by the New York Pops. According to a story in Crain’s New York Business:

Many of American’s domestic and international flights will feature two-hour radio broadcasts of the orchestra playing favorite New York tunes. Airline employees will be encouraged to volunteer for the Pops’ local music-education programs. And the airline will help underwrite Pops tours, something the orchestra hasn’t been able to undertake lately due to a lack of funds; one tour is tentatively planned for Florida.

Classical music is also featured regularly at other airports around the country. For example, chamber ensembles from the Memphis Symphony Orchestra perform monthly from September through May at the Memphis International Airport.

At TSA: airports can’t opt-out; workers can opt-in

Lots of news from the TSA recently.

On Friday, TSA administrator John Pistole gave the OK to limited collective bargaining for Transportation Security Officers (TSOs) at the nation’s airports.

Right now, about 13,000 TSOs are being represented by one of two unions: the American Federation of Government Employees (AFGE) and the National Treasury Employees Union (NTEU).

But those unions can only offer personal, not collective, representation and are not allowed to bargain on behalf of the officers.

That’s about to change.

This spring, TSOs are scheduled to vote on whether they want exclusive union representation from one of those two unions – or no union representation at all.  If they do choose a union – and they probably will – Pistole’s new determination will allow that union to conduct bargaining on “limited, non-security issues relating to employment including shift bids, transfers and awards” but not on any issues related to security.

According to a TSA fact sheet, that means…

“…bargaining would not be allowed on security policies, procedures or the deployment of security personnel or equipment, pay, pensions and any form of compensation, proficiency testing, job qualifications or discipline standards. Officers would also be strictly prohibited from striking or engaging in work slowdowns of any kind.”

We’ll surely be hearing more about this in the next few weeks, but it’s interesting,  – and, some say, very meaningful – that this announcement comes so soon after John Pistole’s announcement that he’s effectively capping the program that for almost ten year years no has allowed airports to ask the TSA to hire private contractors to replace federal workers at the security checkpoints.

Here’s the story I wrote for msnbc.com about that: Ditch TSA? Airports no longer allowed to opt-out.

The Transportation Security Administration has said it won’t allow any more airports to “opt out” and bring in private security contractors in place of the agency’s federal workers. Rep. John Mica, R-Fla., who in the fall wrote a letter to 100 airports urging them to ditch TSA agents, said it is “unimaginable” that TSA would end “the most successfully performing passenger screening program we’ve had over the last decade.”

Despite staunch opt-out support from Mica — the new chairman of the House Transportation and Infrastructure Committee — TSA Administrator John Pistole said Friday that he had reviewed the private contractor screening program as part of a more general review of TSA policies and decided not to expand the program beyond the current 16 airports because he did not see “any clear or substantial advantage to do so at this time.”

Since the TSA was created after the Sept. 11, 2001, terrorist attacks, federal law has allowed airports the option of using private screeners. But few of the nation’s roughly 460 commercial airports have done so.

Currently, San Francisco International, Kansas City International and 14 other airports use private contractors to screen airline passengers. Under the program, the private company conducts an airport’s passenger screening according to TSA’s rules and policies and under TSA supervision.

“TSA will continue to sustain the program at the current level to compare the effectiveness of federal vs. private screeners,” said TSA spokesperson Greg Soule. “The information we have to date shows the performance of TSA officers and private screeners is comparable.”

‘Flabbergasted’
Several airports had been pursuing the use of private screeners. Gary Cyr, director of Missouri’s Springfield-Branson National Airport, said he was “flabbergasted” by the two-sentence TSA memo he received Friday letting him know that the airport’s application to “opt out” of the federal passenger screening program had been denied.

“We got no response as to why, what for or otherwise,” said Cyr. “It’s the shortest important letter I ever got.”

Five other airports — all in Montana — also were looking to use private security screeners and received the same response Friday from the TSA. “Basically it was a form letter saying that our application had been denied because there would be no benefit to TSA,” said Cindi Martin, director of Montana’s Glacier Park International Airport.

Some government officials and unions representing TSA workers applauded Pistole’s decision. Rep. Bennie Thompson, D-Miss., a ranking member of the Committee on Homeland Security, said in a statement that ending the acceptance of new applications for the program “makes sense from a budgetary and counterterrorism perspective.”

“The nation is secure in the sense that the safety of our skies will not be left in the hands of the lowest-bidder contractor, as it was before 9/11,” said John Gage, president of the American Federation of Government Employee, in a statement. The union represents TSA screeners.

Mixed reaction
Colleen Kelley, president of the National Treasury Employees Union, which is actively organizing TSA officers at some airports, also thinks Pistole did the right thing. “It keeps this important work in the hands of federal employees, where it belongs,” Kelly said in a statement.

But in Washington, D.C., where more than 200 airport staff members were attending a legislative conference, Greg Principato, president of Airports Council International–North America, said his organization opposes the TSA’s stance. “Nobody here is happy about Pistole’s decision. Even airports that had no interest in opting out aren’t happy. They thought those airports that want the option should be able to pursue that.”

Principato said he is keeping an eye on the 16 airports already in the program. “We didn’t think TSA would make the move to not let anyone else in. We hope they won’t expand on the mistake by shrinking the current program.”

Decisions, decisions
In the meantime, several airports that were considering the screening partnership program are contemplating their next moves.

“We still plan to opt out,” said Larry Dale, airport director at Orlando Sanford International in Florida, who planned to file his airport’s application this week. “My guess is they’ll send it back saying they’re not taking applications. But we’re taking advantage of something we’re allowed to do. We’re put too much time and investment into researching this not to go forward.”

“We’re just not sure what to think at this point,” said Chris Jensen, airport director at Missoula International. “So we’re going to wait and watch.”

Martin of Montana’s Glacier Park International Airport said her airport may re-apply. “The program is not dead. The reason our airport authority applied to the screening partnership program was because of TSA staffing cuts at our airport and customer service issue. Those issues still haven’t been resolved.”

Free cupcakes at Newark Airport; free coffee at LAX, with planespotting

The early bird gets the… cupcake.

CRUMBS free cupcakes

If you’re catching an early flight Friday morning (January 28th) out of Newark Liberty International Airport, be sure to get yourself a free cupcake.

A branch of CRUMBS Bake Shop has opened in Terminal C (by the C2 checkpoint) and, to celebrate, they’re going to give the first 1,000 people who stop by a free cupcake. The sugary celebration starts at 6 a.m.

CRUMBS EWR free cupcakes

You might bring that cupcake with you to the LAX Theme Building Observation Deck on Sunday morning, January 30th, where Los Angles International Airport officials will be hosting a Sunday Morning Coffee from 8:30 until 11 a.m.

The Observation Deck is usually open to the public Saturdays and Sundays from 8 a.m. to 5 p.m and this Sunday planespotters and aviation buffs will be out in force to see some unusual airplanes that will be stopping by.

Air New Zealand’s new Airbus A320 with All Black Livery will be making at stop at LAX on its way to New Zealand from France. The All Blacks are a rugby team sponsored by Air New Zealand and this fall the 2011 Rugby World Cup games will be held in New Zealand.

Air New Zealand’s new Boeing B777-300 is also scheduled to operate at LAX on Sunday and Qantas Airways’ daily Airbus A380 super jumbo jet service between LAX and Sydney resumes this Sunday as well.

Here’s the Sunday morning schedule sent out by LAX:

  • Air New Zealand All Blacks A320:  ETA 9:25 a.m.; ETD 11 a.m.
  • Qantas A380:  ETA 9:45 a.m. (evening departure)
  • Air New Zealand B777-300:  ETA 10 a.m. (evening departure)

The Observation Deck has a 360-degree view of LAX’s terminals and airfield, and there are complimentary telescopes installed up there for better viewing. On Sunday morning there will also be a portable scanner available so visitors can listen to the radio transmissions between the pilots and the air traffic controllers.

And after the Sunday Morning Coffee event the party can go on: the space-age, retro-themed Encounter Restaurant, right under the Observation Deck will be offering a Plane Spotters Lunch Special.

Fresh art at Philadelphia and Miami airports

Next time you’re going to or through Philadelphia International Airport, take a moment to look around at some of the new art on display in the terminals.

Noted American glassblower Michael Schunke has some of his work in Terminal D:

PHL Michael Schunke

James Dupree’s Evolving Elements is in Terminal E:

PHL James Dupree

And Shannon Donovan’s Rest Awhile, a life-size diorama of an old-fashioned sitting room, is in Terminal C.

PHL Shannon Donovan

There is the appearance that little has changed over the generations,” notes Leah Douglas, PHL’s Director of Exhibitions, “However, Donovan has purposefully infused her interior with odd curiosities such as three-dimensional branches and blossoms that emerge from the floral patterned wallpaper, ceramic cakes and flowering clay hubcap forms that adorn the wall and floor.”

When you’re in Miami International Airport’s North Terminal, take a moment to look at the faces in 100 Latinos Miami.

MIA art exhibit 100 Latinos Miam

The exhibit, by Gate D26, features portraits of Hispanic immigrants living in Miami-Dade County. There are artists, activists, entrepreneurs, athletes, journalists, doctors and professors; all people Verónica Durán chose to include here because “by virtue of their talent and success [they] contribute to the economic, social and cultural development of the region.”