Airlines

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Remember Virgin America? The carrier began operating in 2007 and became a passenger favorite thanks to leather seats, cool cabin mood lighting, premium entertainment systems, a super-catchy award-winning safety video (see below), and its high-energy flight and ground crews dressed in hip, casual uniforms. Virgin America’s planes had cool names, such as Jefferson Airplane, Legally
(This is a shortened version of a story we first wrote for NBC News) This year’s post-pandemic travel boom is continuing into the holidays. Nearly half (48%) of Americans plan to travel between Thanksgiving and mid-January, up from 31% last winter, a recent Deloitte survey found. AAA expects 55.4 million travelers to venture at least 50 miles from home during the
The news about the wildfires on the Island of Maui is heartbreaking and frightening. As of Thursday evening, officials were reporting that the wildfires had killed at least 54 people, with the number expected to rise. Figuring out how many buildings, trees and other parts of the landscape have been burned is difficiult. But satellite
The Stuck at the Airport team is in Istanbul this week for the annual general meeting of the International Air Transport Association (IATA) and the World Air Transport Summit. CEO & representatives from more than 300 airlines are here, along with government officials, equipment suppliers, and all manner of other aviation world players. And the
Travel signs
The American Customer Satisfaction Index just released its 2023 Travel Study, which ranks airlines, hotels, car rentals, and online travel agencies on customer satisfaction.  For this report, more than 10,500 customers were interviewed via email over the past year and asked to evaluate their recent experiences with a wide variety of travel companies. Airlines Alaska Airlines