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Airlines

All the latest articles about Airlines

Are consumers happy with the travel industry?

Are consumers happy with the travel industry?

04/25/23
The American Customer Satisfaction Index just released its 2023 Travel Study, which ranks airlines, hotels, car rentals, and online travel agencies on customer satisfaction.  For this report, more than 10,500 customers were interviewed via email over the past year and asked to evaluate their recent experiences with a wide variety of travel companies. Airlines Alaska Airlines […]
Travel Tidbits from Airports Near You

Travel Tidbits from Airports Near You

11/15/22
Airlines Fined for Not Giving Refunds on Time On Monday, the Transportation Department fined a half-dozen airlines more than $7 million for failing to provide timely refunds to customers. The DOT said the six airlines have also now collectively paid more than half a billion dollars to people who were owed a refund due to […]
Not loving the airlines right now? J.D. Power says you’re not alone

Not loving the airlines right now? J.D. Power says you’re not alone

05/12/22
We may be flying again, but that doesn’t mean we’re happy with the service airlines are providing. In fact, according to J.D. Power’s 2022 North America Airline Satisfaction Study, overall passenger satisfaction with airlines is down due to higher costs, pandemic-era restrictions, and a host of other factors. “Customer satisfaction with North American airlines climbed to […]
Mask mandate off. For now.

Mask mandate off. For now.

04/18/22
On Monday a federal judge in Florida struck down the Biden administration’s mandate requiring masks to be worn in airports, on airplanes, trains, buses, and on other forms of public transportation. The ruling is being reviewed. But late Monday, the Transportation Security Administration issued a statement informing the public that: “Due to today’s court ruling, effective […]
Join airlines in raising funds for Ukrainian humanitarian needs

Join airlines in raising funds for Ukrainian humanitarian needs

03/08/22
Individuals, organizations, and corporations are gathering humanitarian aid for the Ukrainian people fleeing the Russian invasion. Airlines are joining the effort and encouraging travelers to pitch in too. United Airlines award bonus milies for donations United Airlines MileagePlus members can donate cash or miles to the airline’s signature relief partners – Airlink, Americares, American Red […]
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