Stuck at the Airport

Blizzard 2010: tools and tips for those stuck at the airport

Snowflake

With an east coast blizzard underway on Sunday evening, trains, buses, cars and airplanes were at a standstill and several airports in the New York region closed down entirely.

The cancellation of thousands of flights to and from the east coast means major disruption elsewhere as well, so traveling anywhere on Monday and Tuesday – and no doubt later in the week – will be no picnic.

For those of you stuck at an airport or trying to figure out how to avoid ending up that way, here are some tools and tips that may be useful.

*Take the waiver. If you’re scheduled to fly in the next few days and your flight hasn’t already been canceled, chances are your airline is offering to let you change flight plans without a change fee. Do it. When planes do start flying, you’ll have a reserved seat while travelers from all these canceled flights will be working their way up standby lists.

*Make sure you’re signed up to receive all the Twitter, Facebook, email and text alerts being sent out by airlines and airports on your itinerary. In many cases that information is more up-to-date than the information available inside the airport.

*Bookmark airport websites, download airport and airline apps (i.e. GateGuru, Flightstats.com) and the airport guides I created for USA TODAY. In this case, information will definitely be power – or at least useful in helping you keep up-to- date and knowledgeable about your surroundings.

(Finding a power outlet and keeping your cell phone or laptop charged while you’re hanging out at the airport might be a challenge – so ask someone to do this for you at home as well.)

*Make sure you have supplies: if you’re going to the airport, be sure to bring snacks, books and other items to keep you entertained, a charged cell-phone, a change of clothing, something you can sit on (and perhaps sleep on) and a bucket of good humor and patience. A lot of this is going to be out of everyone’s control.

BBC Fast Track & ANZ’s new Boeing 777-300ER

On the BBC World News program Fast Track this week, Carmen Roberts offered up “Hi-tech ways to pass time at the airport.”

I’m delighted to find out that StuckatTheAirport.com was featured in the story, along with some other “online innovations that may just prevent that air rage from bubbling over.”

Please take a look:

StuckatTheAirport.com

And speaking of innovation….

In Everett, Wa. on Wednesday, Air New Zealand took delivery of its first Boeing 777-300ER aircraft.  The plane is on its way to to Auckland, with a planned touchdown on Christmas Eve morning.

Sadly, I couldn’t join that first flight, so I can’t report for sure whether or not Santa is on that plane, but I do know that the plane is equipped with the new lie-down Skycouch or Cuddle Class seating in economy class, induction ovens that allow the preparation of made-to-order meals, bathrooms with wallpaper depicting book cases, chandeliers and other home interior elements (photo coming soon) and an in-flight story-time for kids hosted by the cabin crew.

ANZ Boeing 777-300ER

Souvenir Sunday: tiny travel items and free in-flight Wi-Fi

Free Wi-FI at airport

This weekend kicks off a great holiday promotion that provides travelers with a truly useful travel souvenir. Depending on when you travel, you’ll be able to get free in-flight Wi-Fi on four airlines: Air Tran, Alaska Airlines, Delta Air Lines and Virgin America.

Domestic travelers on Air Tran, Delta and Virgin America will be able to use the Gogo Inflight Internet for free on all Wi-Fi equipped planes from now through January 2, 2011. (Thank-you, Google Chrome). Travelers on Alaska Airlines can log on to Gogo for free from now through December 9, 2010.  (Thank-you, Honda.)

While you’re up there poking around the Internet for free, please take a moment to look at the Passports with Purposes website.

A word-wide team of bloggers has banded together to try to raise $50,000 to build a village in India.

Last time I looked, the heart-shaped thermometer showed we were just $15,000 short of the goal.

The project on its own is quite worthy, but each $10 you donate gets you an entry ticket for one of a boatload of great prizes, everything from plane tickets and hotel stays to upscale travel gear, an iPod, an iPad and swanky vacation packages.

My prize partner for the project is Mimimus.biz, the popular website that stocks pretty much anything you can think of in travel-sized and single-serving sizes.

minimus.biz hummus dip

They’ve donated a surprise box stuffed with essential, curious and luxury travel-sized items that I hope will include the organic Amazonian lip balm that comes packaged in a tree nut, TSA-friendly single servings of hummus and the Duncan Imperial Yo-Yo keychain.

minimus.biz imperial duncan Yo-Yo key chain

Opt out or opt in? Airport scanners & pat-downs in the news

TSA BACKSCATTER

The news has been filled with stories about the TSA’s new enhanced body pat-downs, the new airport body scanners and campaigns encouraging people to opt out of the scanning process. Travelers left and right are posting their accounts of the pat-down process.

Need to catch up? Here are some of the stories:

USA TODAY has posted two opinion pieces on the airport scanning issue:

Our view on security vs. privacy: Critics bash airport scans, but what’s their alternative?

and

Opposing view on security vs. privacy: Honor basic dignity by James Babb and George Donnelly, the co-founders of the We Won’t Fly group.

Capt. Chesley “Sully” Sullenberger, of Miracle on the Hudson fame, shared his opinion about whether or not airline personnel should be subjected to full body pat-downs and advanced imaging scanners.

and

Gizmodo got its hands on – and posted – photographs of 100 of the 35,000 images U.S. Marshals in a Florida Federal Courthouse saved on a scanner. These images don’t come from an airport scanner – Department of Homeland Security and TSA have promised that airport scanners do not have the capability to save images – but Gizmodo and others clearly aren’t confident that’s the real story.

There’s more. LOTS more.  Check back later….

Souvenir Sunday: miniature books and travel-sized items

Each Sunday here at StuckatTheAirport.com is Souvenir Sunday: a day to take a look at some of the fun, inexpensive souvenirs you can find at airports.

AYP Novelty Shop from UW Libraries, digital collection

This week: fun, inexpensive and tiny things to bring to the airport and on your trip.

A friend heading to India (lucky duck!) was seeking suggestions for three weeks-worth of titles to load onto a borrowed Kindle.

E-books are certainly the modern way to lighten your load, but in the past avid readers might have chosen to pack miniature books instead. Perhaps some of the books described in a recent blog post by a special collections cataloger at the Smithsonian Institution.

Diane Shaw writes that the Smithsonian’s collection includes more than 50 miniature books, each three inches or less, and calls them “practical as well as whimsical,” and “easily tucked inside a wallet or pocket.”

Miniature book at Smithsonian  Institution

That sounds perfect for traveling.  Especially the tiny treasure titled Witty, Humorous and Merry Thoughts, which is in a metal locket-like case with a magnifying glass in the cover.

Miniature book at Smithsonian

Book photos courtesy Smithsonian Institution

But  why stop with books? Perhaps you already travel with a collapsible umbrella, a tiny alarm clock and TSA-friendly toiletries and cosmetics.

Here are few other items to consider:

Orikaso makes foldable, incredibly light and thin mugs, bowls and plates that, when not in use, are flat pieces of Greenpeace-endorsed polypropylene.

folding tableware

Bamboo markets several sizes of these collapsible Silicone travel bowls for pets.  But since the bowls are made from FDA-compliant materials and are PVC and BPA-free, I suspect they’d also come in handy for use by people too.

collapsible pet dog bowls

All sorts of games, from Mahjong and Monopoly to Candyland and Cribbage, can be found in travel-size versions.  And then there are some of the items for sale at sites like minimus.biz.

In addition to the classic travel-sized personal care, cosmetic and pharmacy items, the site carries single-serving food items and useful pocket-sized survival items such as mini-rolls of duct tape, light sticks and space-age emergency blankets.

emergency blannket

Have you found a great, must-have travel-sized item?  Please share your tips here.

Travel contests: you can’t win if you don’t play

where should we go

It would be great to have the money and the time and the energy to go everywhere, but few of us have that option.

So we plan and we dream…and we enter travel contests.  Here are a few fresh ones to try:

JetBlue Airways’ “TrueBlue Birthday Sweepstakes” marks the first anniversary of the airline’s revamped frequent flier program.

The Grand Prize is one million TrueBlue points. Second Prize: a four-night package for four at a resort in Barbados. Third Prize: a two-night getaway package for two at the Fontainebleau in Miami Beach. Other prizes include: a five-night stay at any Waldorf Astoria Hotel worldwide, $250 Hertz gift certificates and $100 FTD gift certificates.

Enter JetBlue’ contest here.

Every Thursday through December 2, American Express is giving away a 3-night stay at a Sheraton hotel as part of the American Express and Starwood’s “Thank Goodness It’s Thursday (TGIT)” Facebook Giveaway. The value of the prize increases each week, so by the end of the promotion the prize will be a 3-night stay at a Sheraton Category 6 hotel.

Enter the contest here.

Pan Pacific Hotels in the Seattle, Vancouver and Whistler, B.C. are also having a Dream Getaways contest on Facebook. To enter, you’ll need to write a note about how you’d spend a weekend at one of the hotels.

Three winners will win a trip to Seattle, Vancouver or Whistler (1 prize for each destination), 2 nights’ accommodation, daily breakfast, complimentary parking and an in-city activity.

You can enter this contest three times (once for each hotel on via) via email at getawayscontest@panpacific.com or on Facebook: Vancouver,

Whistler or  Seattle . Deadline: November 30, 2010. Winners announced December 3, 2010.

And on its Facebook page Cathay Pacific is asking travelers to come up with an Asian-inspired dessert for the airline’s international flights.  The prize: a pair of business class tickets to Hong Kong.

Enter the Art of the Dessert contest here.

Good luck! And if you win, don’t forget to bring StuckatTheAirport.com a souvenir.

Get your flu shot at the airport

Should you get a flu shot?

It’s time to get a flu shot and being on the road all the time isn’t an excuse anymore for avoiding that task.

Especially since, as I wrote in my column on USATODAY.com this week, there are more than 23 airports where you can get a flu shot on the fly.

Flu shot kiosk

Here’s the story:
Robert Gibbs stays busy running his marketing agency and says finding time to nail down a doctor’s appointment is getting harder and harder.

So on Monday, when he arrived from Chicago and saw that the Harmony Pharmacy store at New York’s JFK airport was offering flu shots, he took off his heavy tweed jacket and rolled up his shirt sleeve. “I’d shopped there before and just thought ‘Now is as good a time as any.’ I didn’t feel weird at all,” said Gibbs, “In fact, getting a flu shot while running through the airport seemed pretty cool.”

First marketed to travelers by the medical clinic at Chicago’s O’Hare International Airport seven or eight years ago, in-airport flu shots are being offered this year at clinics and temporary kiosks at close to two dozen airports stretching from Los Angeles to Miami.

“Flu costs Americans an estimated $3 billion or more each year in medical fees and indirect costs such as missed work,” said Jeff Hamiel, executive director of the Metropolitan Airports Commission, in announcing the three vaccination stations now open at Minneapolis-St. Paul International Airport. “Making vaccinations available at the airport ensures that even the busiest travelers can take steps to stay healthy and productive.”

The CDC and Dr. Z agree

The 2010-2011 flu season began in early October and, according to the Atlanta-based Centers for Disease Control and Prevention (CDC), the season will probably peak in January or February and possibly stretch into the spring. CDC recommends everyone 6 months or older get vaccinated and, unlike last year, says it’s not necessary to get a separate shot to protect against the seasonal flu and the H1N1 virus. “The 2010-2011 flu vaccine will protect against an influenza A H3N2 virus, an influenza B virus and the 2009 H1N1 virus that caused so much illness last season.”

At Chicago O’Hare, flu shots have been available at the airport medical clinic since August and at a stand-alone kiosk since Labor Day. “We don’t know what the flu season will be like this year yet,” says Dr. John Zautcke, Medical Director of the UIC-O’Hare Medical Clinic, “But the flu is a nasty disease that kills people who are old and sick and puts people that are young and healthy in bed for 4-6 days.”

Zautcke says that in addition to frequent hand washing, covering your nose and mouth when sneezing and trying to avoid close contact with sick people – which can be hard to do on an airplane – “The best thing travelers can do to avoid the flu is get a flu shot.”

Plenty of vaccines but fewer patients

Starting in November last year, there was a nationwide shortage of the seasonal flu vaccine because pharmaceutical companies switched to making vaccines for the H1N1 virus. This year, the vaccines are combined and there’s no shortage. But Jeff Butler of Flu*Ease, the company operating flu shot kiosks at more than a half-dozen airports, says airport flu shots don’t seem to be selling as robustly as they have in past years. “I don’t know whether it’s the mild weather, last year’s frenzy over H1N1 or the fact that people now have access to flu shots in so many stores and corporate offices,” says Butler.

“We’re finding the same thing,” says Rosemary Kelly, executive vice president of AeroClinic, which is offering flu shots this year at airports in Atlanta, Philadelphia, Charlotte, Baltimore and Minneapolis-St. Paul. “It just doesn’t seem to be as hot of a topic this year as it was last year.”

Not deterred

That isn’t stopping some airports from expanding their flu shot offerings. This year, San Diego International Airport has five vaccination stations in operation throughout the terminals. Four stations are located post-security, but one station is in a baggage claim area to make it easy for meeters and greeters, and passengers picking up checked bags, to get vaccinated while they wait. And at New York’s JFK Airport, Harmony Pharmacy is waiting for the final OK to open a second flu-shot station; this one in the center of JetBlue’s Terminal 5, by the performance stage.

And the fact that the flu isn’t in the news right now didn’t deter Diane Callen from getting her flu shot at the airport. Callen, a customer service agent at the Las Vegas airport, was robbed over the weekend. “Let’s just say I don’t need to worry about my jewelry anymore,” she said on Monday. After visiting the police station to fill out paperwork, Callen stopped at the Airport MD booth at McCarran International Airport before reporting for work. “It’s one of those things I usually don’t do unless it’s convenient and I figured the way things are going for me, I’d better go get that flu shot.”

To see which airports are offering flu shots – at clinics or at temporary kiosks – scroll down to the bottom of the article: Get your flu shot on the fly at an airport near you.

You’ll find a chart listing listing locations, hours and prices for flu shots at 23 airports.

Flu shot no spitting

LAX layover: No pandemic flu for you.

Within five minutes of landing at LAX and beginning my four hour layover, I was in the shops at the Tom Bradley International Terminal (TBIT) looking for items to feature for Stuck at the Airport’s Souvenir Sunday feature.

You’ll have to come back Sunday to see all the fun, inexpensive, local items I found, but here’s a quick preview:

LAX branded pandemic flu kit

On a shelf filled with branded LAX Airport Police items – mugs, shot glasses (!), t-shirts and more, I found these pandemic flu kits, each containing a face mask, small bottle of hand sanitizer and a handful of cough drops.

The price: $15.99.

LAX Airport Police branded items

Souvenir Sunday at Ted Stevens Anchorage International Airport

Anchorage Airport muskox

The last time I flew out of the Ted Stevens Anchorage International Airport my plane-mates were a crew of rowdy guys heading home after a season of commercial fishing.

They’d started drinking long before the midnight flight departed and kept at it until shortly before we touched down in Seattle.

I’m sure a lot of those guys missed their connecting flights. And I doubt any of them took the time to explore the Anchorage airport (beyond the bar) before they left.

If they had, they’d have seen great Native Art, an exhibit about the Alaskan Flag and a wonderful collection of taxidermy wildlife that includes muskox, polar bears and this record-size Kodiak Brown Bear, killed in 1997.

Ancorage Airport World Record Kodiak Bear

Seattle-based writer Pam Mandel of Nerds Eye View recently spent some time in Alaska (you can see her report and her photos on her blog) and was kind enough to snap a few Souvenir Sunday photos at the airport on her way home.

Each Sunday here at Stuck at the Airport is Souvenir Sunday – the day we take a look at some of the inexpensive, offbeat and “of” the city souvenirs for sale at airports.  Pam spotted this postcard attached to some sourdough bread starter  (under $3) .

And packages of both moose and bear “droppings” for the Stuck at The Airport collection of airport “poop” candy:

Candy from Anchorage Airport: moose and bear droppings.

Thanks, Pam!

Stuck at the Airport? Use these guides I created for USATODAY.com

Here’s a  link to the airport guides I created for USATODAY.com.

The list of airports included will hopefully expand in the future, but for now the rundown includes the 50 busiest airports in the United States.

Atlanta Hartsfield-Jackson Airport

Austin-Bergstrom International Airport

Baltimore/Washington International Airport

Boston Logan International Airport

Charlotte Douglas International Airport

Chicago O’Hare International Airport

Chicago Midway International Airport

Cincinnati/Northern Kentucky International Airport

Cleveland Hopkins International Airport

Dallas/Ft.Worth International Airport

Denver International Airport

Detroit Metropolitan Wayne County Airport

Fort Lauderdale International Airport

Honolulu International Airport

Houston Bush Intercontinental Airport

Houston Hobby Airport

Indianapolis International Airport

Kansas City International Airport

Las Vegas McCarran International Airport

Los Angeles International Airport

Memphis International Airport

Miami International Airport

Milwaukee Mitchell International Airport

Minneapolis-St. Paul International Airport

Nashville International Airport

New Orleans International Airport

New York Kennedy Airport

New York LaGuardia Airport

Newark Liberty Airport

Orlando International Airport

Philadelphia International Airport

Phoenix Sky Harbor International Airport

Pittsburgh International Airport

Portland International Airport

Raleigh/Durham International Airport

Sacramento International Airport

Salt Lake City International Airport

San Antonio International Airport

San Diego International Airport

San Francisco International Airport

San Juan Luis Munoz International Airport (Puerto Rico)

San Jose International Airport

Santa Ana John Wayne Airport (Orange County)

Seattle/Tacoma International Airport

Southwest Florida International Airport (Fort Myers)

St. Louis Lambert International Airport

Tampa International Airport

Washington Dulles Airport

Washington Reagan National Airport

As you might imagine, there were many more categories I would have loved to include in each airport profile, but the goal was to create useful, at-a-glance guides that USATODAY readers could use on the run.

Putting together the guides has been fun and a bit challenging. The challenging part has been that at airports these days, services and amenities, parking fees, etc. can change quickly. So a nice feature of these on-line guides is the comment section where travelers can share their own tips for each airport. I’ll have the opportunity to update the guides at least once a month, so many of those reader tips can get rolled into the profiles.

So please give the new USATODAY.com Airport Guides a look-see. Share a tip about your favorite airport. And let me know what airports you’d like to see added to the list!

harriettravels1