We may be flying again, but that doesn’t mean we’re happy with the service airlines are providing. In fact, according to J.D. Power’s 2022 North America Airline Satisfaction Study, overall passenger satisfaction with airlines is down due to higher costs, pandemic-era restrictions, and a host of other factors. “Customer satisfaction with North American airlines climbed to […]
Austrian Airlines is auctioning off Economy Class airplane seats from its Boeing 767 fleet and 170 flight trolleys and donating the proceeds to the nonprofit Nachbar in Not (Neighbor in Need) to support people in Ukraine. The seats saw service on transatlantic flights and were removed to make way for Premium Economy Class seats. The […]
Paying for travel month after month [This is a slightly different version of a story we wrote for NBC News online] There are subscriptions for just about everything these days, including streaming services, pet toys, meal plans, even crime-solving kits, and every year there are millions more people willing to pay for them. According to […]
Individuals, organizations, and corporations are gathering humanitarian aid for the Ukrainian people fleeing the Russian invasion. Airlines are joining the effort and encouraging travelers to pitch in too. United Airlines award bonus milies for donations United Airlines MileagePlus members can donate cash or miles to the airline’s signature relief partners – Airlink, Americares, American Red […]
Each year on its anniversary – October 7 – KLM, Royal Dutch Airlines, unveils a new miniature Delft House. This year’s house – #102 – arrived on time and is a tribute to the glamorous, historic Tuschinski Theatre in Amsterdam, which is about to celebrate its centenary. We will be back soon with more details […]
Travel has been sort of crazy this week. But there is some sign of charming behavior out there. There’s the saga of the drunken, raving passenger on Frontier Airlines who was duct-taped to his seat after assaulting and groping flight attendants. At first, Frontier Airlines suspended the flight attendants involved. The reason? They had not […]
We may be flying again, but that doesn’t mean we’re happy with the service airlines are providing. In fact, according to J.D. Power’s 2022 North America Airline Satisfaction Study, overall passenger satisfaction with airlines is down due to higher costs, pandemic-era restrictions, and a host of other factors. “Customer satisfaction with North American airlines climbed to […]
Austrian Airlines is auctioning off Economy Class airplane seats from its Boeing 767 fleet and 170 flight trolleys and donating the proceeds to the nonprofit Nachbar in Not (Neighbor in Need) to support people in Ukraine. The seats saw service on transatlantic flights and were removed to make way for Premium Economy Class seats. The […]
Paying for travel month after month [This is a slightly different version of a story we wrote for NBC News online] There are subscriptions for just about everything these days, including streaming services, pet toys, meal plans, even crime-solving kits, and every year there are millions more people willing to pay for them. According to […]
Individuals, organizations, and corporations are gathering humanitarian aid for the Ukrainian people fleeing the Russian invasion. Airlines are joining the effort and encouraging travelers to pitch in too. United Airlines award bonus milies for donations United Airlines MileagePlus members can donate cash or miles to the airline’s signature relief partners – Airlink, Americares, American Red […]
Each year on its anniversary – October 7 – KLM, Royal Dutch Airlines, unveils a new miniature Delft House. This year’s house – #102 – arrived on time and is a tribute to the glamorous, historic Tuschinski Theatre in Amsterdam, which is about to celebrate its centenary. We will be back soon with more details […]
Travel has been sort of crazy this week. But there is some sign of charming behavior out there. There’s the saga of the drunken, raving passenger on Frontier Airlines who was duct-taped to his seat after assaulting and groping flight attendants. At first, Frontier Airlines suspended the flight attendants involved. The reason? They had not […]
June 18 marks 50 years since Southwest Airlines flew its first commercial flight and to celebrate the airline is giving away prizes through June 18 and celebrating all month long. The Southwest Airlines Sweepstakes Through June 18, anyone can enter the sweepstakes here for a chance to win prizes that include 50, 100, 250, 500, […]
While the U.S. Department of Transportation logged a record high number of complaints from airline passengers in 2020 – predominantly about ticket refunds – satisfaction with airlines now seems to be on the rise. That is according to the 2021 North American Airline Satisfaction Study from J.D. Power. The data for the study covers […]
There does indeed seem to be an uptick in travel and travel news. Here’s some of what we spotted today. Delta Air Lines will stop blocking middle seat starting May 1. They were last US airline still blocking middle seats. Delta also announced on Tuesday that it is extending the expiration date on travel credits […]