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Airlines & Aviation Leaders Gather in Istanbul

Airlines & Aviation Leaders Gather in Istanbul

06/04/23
The Stuck at the Airport team is in Istanbul this week for the annual general meeting of the International Air Transport Association (IATA) and the World Air Transport Summit. CEO & representatives from more than 300 airlines are here, along with government officials, equipment suppliers, and all manner of other aviation world players. And the […]
Are consumers happy with the travel industry?

Are consumers happy with the travel industry?

04/25/23
The American Customer Satisfaction Index just released its 2023 Travel Study, which ranks airlines, hotels, car rentals, and online travel agencies on customer satisfaction.  For this report, more than 10,500 customers were interviewed via email over the past year and asked to evaluate their recent experiences with a wide variety of travel companies. Airlines Alaska Airlines […]
JetBlue Flying Next To: Amsterdam.

JetBlue Flying Next To: Amsterdam.

04/11/23
JetBlue’s 3rd European Destination? Amsterdam. JetBlue announced on Tuesday that it will be adding Amsterdam to its list of international flight destinations. Service will start between New York’s JFK International Airport and Amsterdam Schiphol sometime “late this summer,” according to a JetBlue statement. And flights between Boston Logan and Schiphol are “to follow,” subject to […]

FAA Outage Causes Flight Delays & Disruption

01/11/23
Late Tuesday evening, an essential piece of the aviation transportation network operated by the Federal Aviation Administration failed. And because of that the FAA temporarily grounded all flights nationwide on Wednesday morning. The ground stop was lifted by 8:50 am east coast time. But the fallout included more than 1,300 canceled flights and close to […]
Courtesy CBS Chicago

Southwest Airlines Saga Continues

12/29/22
After a week of widespread cancellations and disarray in operations, many Southwest Airlines passengers are still stuck at airports around the country waiting for standby seats. Or in hotels waiting for confirmation of a flight home. If you’re following social media and watching TV, you’ve also likely seen stories of people renting cars – sometimes […]
Southwest Airlines Nightmare Continues

Southwest Airlines Nightmare Continues

12/28/22
Early Wednesday morning, Flightaware.com was showing almost 2500 Southwest Airlines flights canceled. That leaves thousands of passengers still stuck at airports around the country. All other domestic airlines now have their schedules back on track since the last weekend’s bad weather. But not Southwest. The airline continues to suffer from staffing problems, software and technology […]
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