Early Wednesday morning, Flightaware.com was showing almost 2500 Southwest Airlines flights canceled. That leaves thousands of passengers still stuck at airports around the country. All other domestic airlines now have their schedules back on track since the last weekend’s bad weather. But not Southwest. The airline continues to suffer from staffing problems, software and technology […]
No doubt about it. For everyone except Santa and his reindeer, flying this holiday has been a mess. There’s so much snow in upstate New York that Buffalo Niagara International Airport (BUF) is staying closed until at least 11 a.m. on Wednesday, December 28. And the airport’s award-winning snow removal team is so overwhelmed with […]
Airline trade group IATA – the International Air Transport Association – is hosting a gathering of journalists in Geneva, Switzerland this week and laying out a wide variety of reports, predictions, and challenges. IATA reports that in 2023, as air travel rebounds from COVID-19 restrictions, the global airline industry expects to post a small net […]
Airlines Fined for Not Giving Refunds on Time On Monday, the Transportation Department fined a half-dozen airlines more than $7 million for failing to provide timely refunds to customers. The DOT said the six airlines have also now collectively paid more than half a billion dollars to people who were owed a refund due to […]
Big news in the airline world. JetBlue is buying Spirit Airlines. Price tag: $3.8 billion. Read these stories to learn more.
We may be flying again, but that doesn’t mean we’re happy with the service airlines are providing. In fact, according to J.D. Power’s 2022 North America Airline Satisfaction Study, overall passenger satisfaction with airlines is down due to higher costs, pandemic-era restrictions, and a host of other factors. “Customer satisfaction with North American airlines climbed to […]
Early Wednesday morning, Flightaware.com was showing almost 2500 Southwest Airlines flights canceled. That leaves thousands of passengers still stuck at airports around the country. All other domestic airlines now have their schedules back on track since the last weekend’s bad weather. But not Southwest. The airline continues to suffer from staffing problems, software and technology […]
No doubt about it. For everyone except Santa and his reindeer, flying this holiday has been a mess. There’s so much snow in upstate New York that Buffalo Niagara International Airport (BUF) is staying closed until at least 11 a.m. on Wednesday, December 28. And the airport’s award-winning snow removal team is so overwhelmed with […]
Airline trade group IATA – the International Air Transport Association – is hosting a gathering of journalists in Geneva, Switzerland this week and laying out a wide variety of reports, predictions, and challenges. IATA reports that in 2023, as air travel rebounds from COVID-19 restrictions, the global airline industry expects to post a small net […]
Airlines Fined for Not Giving Refunds on Time On Monday, the Transportation Department fined a half-dozen airlines more than $7 million for failing to provide timely refunds to customers. The DOT said the six airlines have also now collectively paid more than half a billion dollars to people who were owed a refund due to […]
Big news in the airline world. JetBlue is buying Spirit Airlines. Price tag: $3.8 billion. Read these stories to learn more.
We may be flying again, but that doesn’t mean we’re happy with the service airlines are providing. In fact, according to J.D. Power’s 2022 North America Airline Satisfaction Study, overall passenger satisfaction with airlines is down due to higher costs, pandemic-era restrictions, and a host of other factors. “Customer satisfaction with North American airlines climbed to […]
Austrian Airlines is auctioning off Economy Class airplane seats from its Boeing 767 fleet and 170 flight trolleys and donating the proceeds to the nonprofit Nachbar in Not (Neighbor in Need) to support people in Ukraine. The seats saw service on transatlantic flights and were removed to make way for Premium Economy Class seats. The […]
Paying for travel month after month [This is a slightly different version of a story we wrote for NBC News online] There are subscriptions for just about everything these days, including streaming services, pet toys, meal plans, even crime-solving kits, and every year there are millions more people willing to pay for them. According to […]
Individuals, organizations, and corporations are gathering humanitarian aid for the Ukrainian people fleeing the Russian invasion. Airlines are joining the effort and encouraging travelers to pitch in too. United Airlines award bonus milies for donations United Airlines MileagePlus members can donate cash or miles to the airline’s signature relief partners – Airlink, Americares, American Red […]