Boston Logan International Airport

Boston Logan Airport studying pick-up/drop-off fee for passengers

I got Caught in Boston magnet

Would you pay a fee to drop someone off at the airport – or to swing by and pick them up?

Along with the hassle of dealing with traffic, that may soon be something to add to the decision making process of heading out to Boston Logan International Airport.

The Massachusetts Port Authority, which operates Logan airport, is going to pay for a study to evaluate this option, the Boston Globe Reports, to see pick up and drop off fees might help alleviate curb congestion, air pollution and other traffic maladies brought on by the 20,000 cars that just swing through the airport each day.

Charging for airport pick-ups and drops offs is irritating, but not new. Drivers entering the roads near Dallas-Fort Worth International Airport pay a $2 toll if they’re on the grounds for eight to 30 minutes, which airport officials believe is enough time to make a pick up or drop off and maybe squeeze in a hug. (The toll is $4 if a car is only on the airport grounds for eight minutes or less, which is a  clue a driver is using the airport grounds as a short-cut to somewhere else.)

Some airports in the United Kingdom charge drivers to enter airport roadways as well.

 

 

 

 

 

Love the layover: Boston’s new Yotel

I’m a big fan of the Yotel chain, having stayed in their affordable, cruise cabin-inspired hotel rooms at London’s Heathrow Airport, at the Paris CDG Airport and in New York City.

Room are on the “cozy” side (“Premium” cabins at CDG start at 97 square feet) but have everything you need : free Wi-Fi, a flat screen TV, a cool retractable bed that turns into a sofa at the touch of a button, private shower and bathroom, work space, lots of power sources and cool lighting.

My most recent Yotel stay was at the brand new Yotel Boston.

Located in the super trendy Boston Seaport neighborhood, the Yotel Boston is on one of the first few stops of the (free!) Silver Line bus that goes into the city from the airport and is right next door to the station.

Rooms look much like other Yotel rooms, but have a few fresh twists. Layouts start at 152 square feet and include an updated bathroom layout with monsoon shower head and some creative storage and roll-out work surfaces.

The public spaces are charming as well.

Guests can have a drink or a meal at the lobby bar or duck into one of the work spaces for a quick meeting. There’s a well-equipped fitness room and an already very popular rooftop bar.

The Yotel chain started out as an in-airport amenity, and now offers short-stay cabins at London’s Heathrow and Gatwick Airports, in Amsterdam’s Schiphol Airport and at Paris Charles de Gaulle Airport. In addition to the Boston Yotel, there is an in-city Yotel in New York and branches set to open in San Francisco and Singapore.

(My Yotel stay was booked at a media rate.)

 

 

 

 

9/11 anniversary observations at airports

Airports around the country are joining in the observation of the 12th anniversary of the 9/11 tragedy.

One airport where the event is remembered year-round is at Boston Logan Airport, where a 9/11 memorial – The Place of Remembrance – honors the passengers and crews of American Airlines Flight 11 and United Airlines Flight 175, which were the two flights that left Logan Airport the morning of September 11, 2001 for Los Angeles.

The memorial,designed by Boston-based Moskow Linn Architects, sits on 2.5 acres adjacent to the Hilton Boston Logan Airport Hotel and includes a large glass sculpture that has two glass panels etched with the names of the passengers and crew of each flight.

logan-911

Here’s a link to a page that has a video from the 2008 dedication of the Boston Logan International Airport 9/11 Memorial

It’s movie time at Boston Logan Int’l Airport

Just in time for the Academy Awards… Boston Logan International Airport has installed a new art exhibit with 30 movie posters celebrating many of the major Hollywood studio films shot in Massachusetts over the last 45 years.

 

The exhibit is hung chronologically by year, starting with a poster from “Who’s Afraid of Virginia Woolf?” which was shot in Northampton and released in 1966. The posters continue through to “The Town,” which was shot in Boston, Cambridge, Melrose and Somerville and released in 2010.

Plaques next to each poster contain the year of the film’s release and many of the Massachusetts locations used in the film.

 When additional films are shot in the state, they will be added to the exhibit.

Look for the Massachusetts movie posters in the walkway between Terminal C and Terminal B.

Here are the films featured:

The Town

The Social Network

The Fighter

Bride Wars

Knight and Day

21

The Proposal

The Women

Gone Baby Gone

Good Will Hunting

Shutter Island

The Perfect Storm

Ghosts of Girlfriends Past

Mall Cop

The Verdict

A Civil Action

The Departed

Mystic River

Malice

The Crucible

Glory

The Cider House Rules

The Witches of Eastwick

The Firm

School Ties

The Boondock Saints

The Brink’s Job

Jaws

The Thomas Crown Affair

Who’s Afraid of Virginia Woolf?

Earth Day at your airport

Traveling on a fuel-gobbling airplane on Earth Day?

Don’t worry – you can still be green on the ground at many airports.

 

Boston Logan International Airport is reminding travelers that is has added GobiCab, a fuel-saving, taxi cab ride-sharing app (for iPhones) to the eco-friendly transportation options listed on its website.

 

BWI Thurgood Marshall Airport is celebrating by christening eight new electric car charging stations.

Wichita Mid-Continent and several other airports will be holding earth day fairs at their terminals

San Francisco International Airport is having a little Twitter contest.

If you tweet to @flySFO between 8 a.m. PDT and 8 p.m. PDT with ideas on how to reduce your environmental foot print when traveling, you may win one of the recycled SFO banner luggage tags they’re giving away.

And Chicago’s O’Hare International Airport kicks off its First Annual Garden Show on Friday, with displays from four area organizations: Openlands, Trees That Feed Foundation, The Conservation Foundation and the Chicago Botanic Garden.  Look for the green beyond the security checkpoints in Terminal 3, between concourses H/K and L through May 13.

 

(Flower photos courtesy Robin Carlson, Chicago Botanic Garden)

America’s got talent -at the airport

Milwaukee Airport_ Daniel Meek

Daneil Meek: TSA officer AND bagpiper

An artist, a baker and a bagpiper walk into an airport.

Is that the first line of a bad joke?

It could be. But it’s also a sampling of the hidden talents pursued by people who work at some of the nation’s airports. In some cases, only their colleagues reap the benefits, but from impromptu concerts to employee art shows, fliers across the country may encounter some fun and diversion in the midst of a stressful travel day.

Here’s the story I wrote about these talented airport workers for my At the Airport column in USATODAY.com.

When he’s not training for swim meets, Daniel Meek (above), the TSA administrative officer at Milwaukee’s General Mitchell Airport, plays the bagpipes (yes, in a traditional Scottish kilt) at events ranging from funerals to local, regional and national law enforcement ceremonies. “A group of TSOs [Transportation Security Officers] are going to ride motorcycles to the 9/11 ten-year anniversary ceremonies in Washington DC, and I’m going to join them with my bagpipes,” said Meek.

Special events at Los Angeles International Airport now often include a few tunes by a chorus of surprisingly sweet-voiced TSA employees. “Our goal is to put the human face of the TSA in the public. Not just the ‘Take off your shoes’ image,” LAX Terminal Screening Manager Raul Matute told me back in December as the group readied for holiday performances in several terminals.

LAX TSA CHOIR

LAX TSA CHOIR

At Denver International Airport, the contract manager can sing opera, the CFO plays trumpet, a member of the custodial staff leads an in-demand mariachi band and one of the customer service volunteers is a magician. “Maybe we should start a band or hold a variety show in the terminals each Friday,” said airport spokesperson Jenny Schiavone.

No joking around. Well, sometimes.

Don Steinmetz is a veteran Phoenix police sergeant assigned to Phoenix Sky Harbor International Airport, where he supervises explosive-detection dogs and their police partners. “At the airport, our job is to deter, detect and keep people safe,” says Steinmetz. Outside the airport, Steinmetz performs on the stand-up comedy circuit, where his job is to make people laugh. “At the airport there are thousands of people and so many diverse situations. So there are plenty of hilarious things I can talk about from a police officer’s point of view.”

Kelly McCarron, a JetBlue employee at San Francisco International Airport, also moonlights as a stand-up comic. She interacts with the public at ticket-counters and gates all day but, unlike Steinmetz, doesn’t put many work stories into her act. “People in the audience have usually been on the other side of the airport interaction and I’m usually in the role of the bad guy. So it’s hard to get them on my side.”

On the serious side, Debbie Ramirez, spends her days marketing and promoting Phoenix Sky Harbor. But in her spare time, she and her horses are on-call for the posse that helps with search and rescue efforts for the Maricopa County sheriff’s office. “People go out hiking in the mountains and get lost or in trouble,” says Ramirez. “We’ve rescued a lot of people, but sometimes we can only help families find closure.”

Aerobatics and other art

When he’s not on the job, Mark Leutwiler, the Security Operations Manager at Portland International Airport (PDX) can be found up in the air practicing aerobatic art. “When I was young I went flying with someone and we went upside down. That’s when I realized that’s what I want to do. Now I fly loops and rolls and spins as much as possible.”

One of Leutwiler’s co-workers, Pauline Nelson, oversees security access for much of the terminal building and de-stresses by cooking, baking and building decorated cakes. She’s taken first prize at the Oregon State Fair numerous times, but it may be her co-workers who reap the rewards. “Basically, there aren’t enough people in my household to eat all the things I cook,” said Nelson, “So I bring things to work all the time.”

Reno-Tahoe International Airport hosts an annual Employee Art Show and this year the exhibit featured about 100 paintings, works on paper, photos, sculptures, crafts and mixed media entries by 59 airport employees and their family members. Similar art shows, supported by the National Arts Program are held regularly at airports in Orlando, Minneapolis-St. Paul and Dallas-Fort Worth.

And while Boston Logan International Airport has an official photographer, airport spokesman Richard Walsh calls landside operations manager Rudy Chiarello “the airport’s official, unofficial photographer.” Chiarello has been a Massport employee for 35 years and has amassed thousands of photos, many of them of airplanes taken from out on the airfield. “I was one of those people who thought my pictures sucked,” said Chiarello, “But after 9/11, I wanted to promote aviation so I started uploading my pictures to airliners.net and got great responses. I never knew people would be so crazy about airline pictures.”

Then there’s Art Cozart, who has worked as a baggage handler for US Airways at Charlotte Douglas International Airport for the past 29 years. “About ten years ago I had coffee in the break room and drew a picture on the Styrofoam cup with a pen,” said Cozart, whose art training consists of a ‘filler’ class he took during his senior year of high school. Cozart kept doodling and now estimates he’s covered about 1000 Styrofoam cups with his artwork.

In October 2010, a selection of Cozart’s cups were displayed during the grand opening of Charlotte’s Mint Museum UPTOWN and now there’s a website featuring his creations. Mostly, though, Cozart says he just draws cups for friends and family and gives them away. “I’ve done animals, boats, airports, landscapes and people, including Marilyn Monroe, The Munsters, Dale Earnhardt, and Laurel and Hardy.” As for his choice of medium? Cozart explains, “I can draw on paper if I have to, but this helps keep cups out of the landfill.”

Stuck at…Boston Logan International Airport

While researching a column about the ‘secret lives’ and hidden talents of people who work at some of the nation’s airports – look for it on USATODAY.com later this week – I was introduced to Rudy Chiarello.

He grew up in the shadow of Boston Logan International Airport, has worked for Massport for more than 30 years and is currently Logan’s landside operations manager. Lucky for us, he’s also a great photographer. His work has been featured at Logan Arport, on airliners.net (it looks like more than 1,000 of his images are posted there) and, today on StuckatTheAirport.com.

Thanks, Rudy, for sharing these great shots!

Boston Logan_Chiarello

Storm clouds. Delays on the way?

China Airlines Cargo landing at Logan

China Airlines cargo plane landing at Boston Logan Airport

Air Force One at Logan

Air Force One visits Boston Logan Airport

Boston Logan International Airport is included in the set of 50 airport guides I created for USATODAY.com.

At the airport: snow happens.

In February 2010, snowstorms so inundated Baltimore-Washington International Thurgood Marshall Airport that outside help was needed to cart all the snow away.

Luckily the snow-moving experts at Liberty Mountain Resort and Conference Center were willing to come over and help out with their Bully 600 ski slope and trail grooming vehicle.

BWI AIRPORT snow removal

A creative solution to an icy problem and, as I found out for this column in USATODAY.com – Winter survival strategies from [some of ] the USA’s snowiest airports – not unlike the snow-situations airports around the country must face each winter.

Pittsburgh Airport clearing snow


Clearing snow at Pittsburgh International Airport

Like the plowed snow at many airports, registrations for the 45th annual International Aviation Snow Symposium are beginning to pile up.

Held each April, most often in snowstorm-prone Buffalo, the symposium bestows awards on airports that excel in battling the white stuff and offers airport staff a chance to chill out and swap war stories about what went right or wrong, weather-wise, during the previous winter.

So far this season, storms have triggered the cancellation of thousands of flights and forced the temporary closing of many airports. That means there’ll be plenty to talk about at this year’s conference, as attendees try to take in tactics to make you less likely to get stuck at an airport next winter.

But when it comes to operations in unforgiving winter weather, not all airports are created equal.

Art. Not science.

“It’s not a science. There’s no book out there called Airport Snow Removal for Dummies,” says Paul Hoback, maintenance director for the Pittsburgh International and Allegheny County airports. “It’s more of an art.”

“Experience helps,” adds Hoback. “Our people have to know how to treat different types of precipitation and how to react to wind speed and wind direction so they don’t push the snow off the runway and have it blow right back on. They also have to understand what different types of ice and snow might do when they hit the ground.”

That knowledge, good planning and communication and the right equipment were all in place at Pittsburgh International Airport (PIT) last February 5th when a storm dumped more than 20 inches of snow at the airport.

“The storm was too much for many airports in the Northeast,” says Hoback, “And even we ended up closing for 17 hours. Our crews took that as a defeat but fought to get the airfield back open so that one or two airplanes with transplant organs aboard could land.”

For its efforts during that storm, Pittsburgh airport won one of a coveted Balchen/Post Awards at last year’s International Aviation Snow Symposium. Dulles International Airport, Chicago O’Hare and the Greater Rochester International Airport took home first-place awards as well.

Equipment helps

Boston Logan Vammas snow machines

Boston Logan International Airports Vammas machines in action

At Boston Logan International Airport, which won a Balchen/Post Award in 2009, airport spokesperson Richard Walsh says, “We consider snow a four letter word. We go out there and battle storms to the end.”

Logan was closed for a just a few hours last Wednesday during a storm that dumped heavy snow on parts of New England. In Logan’s corner during that storm: a snow plan, determination and eleven, 68-foot long Vammas snow machines, each a giant plow, sweeper and blower rolled-into-one. When working in unison, airport officials boast that the Vammas fleet can clear a 10,000 foot runway in less than 15 minutes.

Buffalo Niagara International Airport snow plow

Snow plow shoot plumes of snow at Buffalo Niagara International Airport

Buffalo-Niagara International Airport, which hosts the annual aviation snow symposium, has won the Balchen/Post award multiple times. And although it gets an average of more than 8 feet of snow a year, it’s been more than three years since BUF has had to close due to snow.

“At the first snowflake we’ll send out a whole fleet of broom trucks to immediately begin brushing the pavement,” says airfield superintendent Tom Dames. “When snow piles up, we also have monster truck snow blowers that churn up snow and spit it out into the fields away from the runway. It looks a lot like fireboats shooting out plumes of water; except these are huge plumes of snow.”

Do-over in Denver

A few years back, Denver International Airport learned some important snow lessons the hard way.

Denver Airport clearing snow

Denver Airport has a new approach to snow removal

In 2006, just days before Christmas, Denver got hit with a blizzard that dumped 22 inches of snow in a 24-hour period. “The airport was closed for 22 hours,” says Mark Nagel, Denver Airport’s Acting Deputy Manager of Aviation. “It took us that long to clean up and get a couple of runways and our ramps clear.”

3,000 passengers spent their Christmas stranded at Denver airport that year. Nagel says “No one was too thrilled. We did kind of receive a black eye for that because it took us so long to recover.”

The problem was too big to sweep under a pile of snow. Instead, a consultant was hired; a study was conducted and DIA learned that, when it came to snow, the airport was inefficient, unorganized, understaffed and armed with not enough equipment.

The fixes included retraining, reorganizing and reassessing snow removal priorities. And now, like other airports, DIA has a snow committee that meets year-round with airlines, the FAA and other airport stakeholders to make sure the snow control plan is realistic and up-to-date.

Denver International Airport has also invested millions of dollars in new equipment and switched from single-function to more modern multi-function machinery that can plow and sweep at the same time. “So instead of taking 45-minutes to an hour to clear a runway, we can now do it in less than 15 minutes” says Ron Morin, Denver Airport’s Director of Aviation Field Maintenance.

And instead of having a single snow team, the Denver airport now has eight; each with a dedicated function. Team members were offered the chance to name their machines, but they asked instead to name their teams. Now, whenever it snows, you’ll see the Snow Cats, the Marauders, the Taxi Way Tuxedoes, the Blizzard Busters, the Deice Men Cometh, the Ramp Rats and the Snow Dawgs taking care of business.

Advice from Anchorage Airport and Mother Nature

Anchorage Airport

Anchorage Airport has never closed due to snow


Anchorage International Airport has won the Balchen/Post award four times and is always ready for snow. “Our snow season lasts from October through mid-April,” says Airfield Maintenance manager Dan Frisby. “At other airports it will snow and then melt. Here, the snow can stick around all year long.”

Frisby and assistant manager Zaramie Lindseth know the airport has been closed due to volcanic ash, a windstorm, the 1964 earthquake and, like other U.S. airports, for a few days after 9/11. But they can find no records that show the airport has ever been closed due to ice or snow.

In addition to having the right equipment, Frisby says it’s important that airports maintain their equipment and not skimp on the cost of crews and supplies. “Some airports try and hold back on the chemicals. And it just bites you. You’ve got to go into attack mode when a storm starts and use the chemicals as they were designed.”

No matter how well an airport prepares, though, sometimes snow happens and there’s really nothing anyone can do.

“When Denver International Airport opened, it was touted as the all-weather airport,” says DIA’s Mark Nagel. “They said ‘We’ll never close.’ But we’ve learned the hard way that you have to respect Mother Nature and balance safety with the goal of staying open.”

All photos courtesy of the featured airports. Thank-you.

Do you know an airport that does really well in the snow?  Let us know!

Souvenir Sunday: best airport souvenirs of 2010

London Airport souvenirs

Each Sunday here at Stuck at the Airport is Souvenir Sunday – a day to celebrate the fun, inexpensive and offbeat items you can find at airports.

Today we take a look back at the some of the best airport souvenirs featured this year; a reminder that there’s still time to do your holiday shopping at the airport.

At London’s Heathrow Airport these bus banks were adorable; London souvenirs

But I came home with several of these Beatles tote bags, although no one can convince me that’s Ringo.

Beatles tote bag

Meet the (scary-looking) Beatles

At Boston Logan International Airport, I found lovely lobster hats – and a shop clerk willing to get her picture taken as a model:

Lobster Hat

Gebra models lobster cap for sale at Logan Airport

At the new international terminal at Tokyo’s Haneda Airport, I spent way too much time at the store entirely devoted to Hello Kitty:

Hello Kitty store Haneda Airport

And at Pittsburgh International Airport, I scooped up a (yummy) chocolate hockey puck:

PIT Chocolate hockey puck

Corny Cob – a big seller at the Eastern Iowa Airport in Cedar Rapids – definitely makes the list in this year’s Souvenir Sunday favorites:

airport souvenir

But my favorite airport souvenir remains the line of SUX souvenirs from the Sioux Gateway Airport:

SUX post card from Sioux Gateway Airport

Greetings from SUX

Do you shop for souvenirs when you’re stuck at the airport?

If you find something that’s inexpensive (about $10), offbeat and “of” the city or region, please snap a photo and send it along.

If your souvenir is featured on Souvenir Sunday, you’ll receive a special airport souvenir.

Souvenir Sunday at Boston Logan International Airport

Each Sunday here at Stuck at The Airport is Souvenir Sunday – the day we take a look at some of the fun, inexpensive souvenirs you can find at airports.

Souvenir at Boston Logan Airport

This week’s souvenirs come from the Travel Basics shop in Terminal E at Boston Logan International Airport.  Located pre-security, the store offers exactly that: travel basics such as shampoo, toothpaste, deodorant, greeting cards and a good selection of basic office and art supplies.

Travel Basics at Boston Logan

Even better – everything is tagged with incredibly reasonable prices.

For example, I found this 99-cent bottle of shampoo being sold for…. 99 cents!

Shampoo at Boston Logan Airport

The shop is located across the corridor from Dine Boston. The full-service restaurant and bar has a sassy serving team and a menu that gets refreshed every few months with dishes by well-known local chefs.

Worried you won’t have time to sit down and enjoy the meal? Not to worry: your restaurant receipt gets you express service at the security checkpoint.

Want to know more about the services and amenities at Boston Logan International Airport?

See my Boston Logan International Airport Guide.  It’s one of 50 airport guides I created for USATODAY.com. The guides are updated monthly and include tips from travelers, so feel free to share your airport finds.

And don’t forget: Stuck at the Airport wants your souvenirs!

The ideal souvenir for Souvenir Sunday is something you can buy at an airport that’s inexpensive (about $10), “of” the city or region and, ideally, a bit offbeat.

If you spot something that fits the bill, please take a photo of the item and send it along.

If your souvenir is featured on Souvenir Sunday, you’ll receive a special souvenir.