American Airlines

Jack the cat: alive, but not out of the woods yet.

Animals, Pets, , ,

I have to admit, I didn’t think this story would have a happy ending. But, today on msnbc.com’s Overhead Bin, I was pleased to be able to report that Jack the cat, at large at John F. Kennedy International Airport since escaping from his cage in the American Airlines baggage claim area two months ago, has been found.

The cat got loose in the airline baggage center at JFK on Aug. 25, after Karen Pasco checked Jack and another cat in as cargo. A day later, parts of the airport were shut down in preparation for Tropical Storm Irene.

Since then, more than 18,000 Facebook fans of Jack the Cat is Lost in AA Baggage at JFK have been following search efforts that have included at least two Jack the Cat Awareness days, a pet Amber Alert and the hiring of a pet detective.

“He was found when he fell through a ceiling tile at Terminal 8 and was discovered by Customs employees who turned him over to American Airlines,” said Pasco. “He’s in critical condition after being who knows where in the terminal for the last 2 months. He’s being administered fluids, has low blood pressure and is dealing with the effects of prolonged malnutrition. While the prognosis is good overall, he’s not out of the woods yet.”

American Airlines announced the news that Jack had been found on Facebook:

“American Airlines is happy to announce that Jack the Cat has been found safe and well at JFK airport. American’s team of airport employees have been focused on the search effort since Jack escaped on August 25, 2011. Jack was found in the customs room and was immediately taken by team members to a local veterinarian. The vet has advised that Jack is doing well at present.”

Pascoe is in California, but Bonnie Folz, a New York-based search coordinator, saw Jack shortly after he was found. “It was great to know it’s him and to know he’s safe,” she said. “He looked fabulous to me. His eyes are big and beautiful and bright, although he’s lost some weight and he needs some grooming. He’s on IV and is having some tests to make sure he’s OK.”

American Airlines said once Jack is ready to travel, the airline will fly him to California to be reunited with his owner.

In a report of the incident filed with the Department of Transportation and included in the Air Travel Consumer Report issued this month, American Airlines reported that, “The clerk responsible for transporting the kennels to the FIS area loaded one kennel on top of another, and while the kennels were stationary and waiting to be loaded on the aircraft, the kennel positioned on the top fell to the ground. The impact of the fall caused the kennel to separate and the cat escaped.”

American Airlines changes rules for gate-checking strollers

Air Travel, Carry-ons, family travel,

On msnbc.com’s Overhead Bin blog, I wrote about the new gate-check rule American Airlines is now enforcing for strollers.

 

 

Beginning June 1, 2011, American Airlines is no longer gate-checking certain strollers.

If you show up with a collapsible or umbrella-style stroller under 20 pounds, you’ll still be able to gate-check your stroller. But under the new policy, large, jogging and non-collapsible strollers will have to be checked at the ticket counter.

The good news is that checked strollers will travel fee-free.

“It is simply a matter of many strollers these days being very large and not being collapsible and easily handled at the gate and on the jet bridge,” said an American Airlines’ spokesperson.

United also requires passengers to check big strollers at the ticket counter, but Alaska, Delta, Southwest and several other airlines allow strollers of any kind to be checked at the gate. “We know that traveling with little ones can be a challenge,” said Southwest spokesperson Laurel Moffat. “We want to make that travel experience as easy as possible.”

American Airlines brings back May Happy Hour

Air Travel, Airline policies, Airlines, Food,

May is coming right up and to celebrate American Airlines is bringing back its 5@5 Happy Hour.

(Courtesy UW Digital Collections via Flickr Commons)

 

Throughout the month of May, American, American Eagle, and American Connection passengers will be able to purchase cocktails, wine, beer and margaritas for $5 (instead of $6-$7) on domestic, Canada, Caribbean and Mexico flights departing between 5 p.m. and 5:59 p.m.

Those prices last the entire flight, so if you’re planning on having an in-flight drink (or two), here’s to an on-time departure.

Prize Patrol: because you can’t win if you don’t play

Air Travel, Airlines, Contests, Free Stuff, , , ,

 

Here’s some free stuff, a few contests and two travel discounts you may want to take advantage of.

If you’re in the Washington, D.C. area this week or in New York City next week, keep an eye out for folks from Austrian Airlines.  As part of their Café in the Clouds promotion the airline will be serving complimentary Meinl coffee – the coffee served onboard Austrian flights – in a different Washington neighborhood each day through Sunday, May 1st. Check here for the Café in the Clouds DC schedule.

In New York, the plan is to have chefs on bikes out delivering Austrian bundt cakes. The schedule for the NY Café in the Sky event will post on May 1st.

Coffee and cake is nice, but what about travel?  If you’re not in New York or D.C., you can skip the cake the coffee and go directly to the entry form to enter a contest to win two round trip tickets from Washington, D.C. or New York to Vienna on Austrian Airlines. (Contest ends May 20, 2011)

File these under “Every bit helps:”

Through April 30th, anyone with a Visa card that has “Visa Signature” printed on it (very common) may be eligible for a 15% discount on Southwest Airlines.

Virgin America will give you a promo code good for 20% off a flight if you vote for your favorite photo or video in a contest the airline is having in connection with new service to Chicago. Deadline to vote is May 11.

And you have until May 27, 2011 to enter the American Airlines anniversary miles giveaway sweepstakes. The prizes: they’re giving away 30,000 miles a day.

Tidbits for travelers: seat fees, bag check refunds & fast rail service to ORD.

Air Travel, Airline policies, Airports, Baggage, Check-In, ground transporation, Hotels, , , , ,

Good news, bad news for air travelers today.

In the good file:

IND suitcase art

If you book a 2-night weekend stay (Fri/Sat/Sun) at a IHG hotel (InterContinental, Crowne Plaza, , Holiday Inn, Holiday Inn Express, Staybridge Suites, Candlewood Suites and others), and check a bag on your flight there, you can get a rebate for up to $50 of your bag check fees. There are restrictions of course – you need to pay with a Visa, stay between Sept 1 and Dec 30th,  and accept your refund in the form of an IHG Visa Prepaid Card – but it’s still a good offer.

Kimpton hotels have had a similar offer for a while. It’s We’ve got your bag program promises a $25 room credit if you show a receipt for a checked bag.

Also: Chicago’s mayor announced the formation of a Blue Ribbon Committee to study whether or not express train service between O’Hare International Airport and downtown Chicago is a good idea.

Do they really need to study this? We say: just do it!  A lot of travelers would happily pay a premium over the current fare on the Blue Line to make it downtown in a hurry.

orange airplane seat

In the bad file: Joining the pack of other carriers, such as United, that will let you buy seats with extra legroom, American Airlines has announced a new fee today for what it calls “Express Seats:” the roomier seats in the first few rows of the coach cabin.

Pricing will be based on distance and range from $19 (i.e. St. Louis to Chicago) to $39 (Chicago to Honolulu) and the seats will be up for sale 50 minutes to 24 hours before a flight.  Buying one of those seats also allows you to board with Group 1.  Here’s their spin.

Wild photo: American Airlines plane lifted over highway

aviation, Aviation history, Fun Stuff, Photos, Planespotting, , ,

Take a good look at this photo of the MD-80 jet that American Airlines recently donated to the George T. Baker Aviation School in Miami.  The school is just across the highway from Miami International Airport, but they couldn’t just fly the plane over. So the airline partnered with the Odebrecht construction and engineering company to move the 39-ton plane from the airport to the aviation school. They used a 500-ton crane equipped with a 400-foot telescoping boom.

The photo was sent to me by Miami International Airport and was taken by Joe Pries whose website is filled with really great aviation photos.

Packards at John Wayne Airport & a salute to women in aviation at the C.R. Smith Museum

Exhibits, History, , , , , , ,

From now through June 1, 2010, a collection of photographs and accessories from the classic Packard automobile will be on display in Terminal A at John Wayne Airport (JWA).   The items are on loan from Orange County’s Packard International Motor Car Club and include hood ornaments, Packard ephemera, and photos of Packards, including this 1932 Twin Six Packard Phaeton owned by actress Jean Harlow

And this month, in recognition of Women’s History Month, the American Airlines C.R. Smith Museum near DFW International Airport, is hosting a photo exhibit honoring the contributions of women who have worked for American Airlines and, on Saturdays, showing a series of movies featuring women in aviation.

Tidbits for travelers: lost luggage, found privacy, & contests

Air Travel, Airlines, Baggage, Contests, Lounges, Massages, Movies, , , , , , ,

A little bit of this ‘n that today.

Blackpool Suitcase

(No one is walking off with this bag!)

The story out of Phoenix about a couple who managed to steal more than 1,000 pieces of luggage from the baggage claim carousels at Phoenix Sky Harbor International Airport is alarming, for sure.

But we shouldn’t be surprised.  While many airports have some sort of security in the bag claim area, the job of making sure passengers walk off with only their bags is the responsility of each airline. And in most airports, airlines haven’t been actively monitoring bag match-ups for years.

baggage

I’m working on a story about this for my column next week on MSNBC.com, and would love to hear from you if you have any first hand experience to share.

In the meantime, here are some other travel tidbits you might find useful:

Through November, the folks at 3M are once again hosting “privacy havens” at several busy airports around the country.

This year, you’ll find these quiet spots at Chicago’s O’Hare International Airport, the Dallas/Fort Worth International Airport and in Terminal 8 at New York’s JFK International Airport. (Exact locations here).

On the busy days right before and after Thanksgiving, these “privacy havens” will also be offering free massages and free Wi-Fi.

And two sweepstakes you may want to enter:

Up in the air

To coincide with the new movie “Up in the Air,” with George Clooney, American Airlines is having an auction and a sweepstakes.  You’ll need to use AAdvantage miles to bid on travel, movie and “experience-” related items in the auction, but entering the contest, which has prizes that include a trip to Los Angeles and 260,000 AAdvantage miles, is free. You’ll just need to watch the trailer and then enter your details.  (Auction bids and sweepstakes entries must be in by Jan 5, 2010.)

And Hilton (which seems to have a part in the Up in the Air movie) is also having an Up in the Air sweepstakes.  You can enter by booking a Hilton stay, but if you’re not heading out on the road before January 18, 2010 you can enter for free by “sending your hand-printed name, address and phone number on 3” x 5” paper to Hilton “Up In The Air” Sweepstakes Alternate Entry, P.O. Box 8600, Westport, CT 06888”

Good luck!

Free in-flight Wi-Fi offers

Free Stuff, Wi-Fi, , , , ,

I’m a big fan of free wireless Internet at airports.  Now I’m also a big fan of free wireless Internet on airplanes.

Especially these free in-flight Wi-Fi offers that have popped up recently:

This Saturday, October 31, 2009, Gogo Inflight Internet will be free on all Gogo-equipped Delta flights. To access the service use the code GOPINK.

Delta pink plane

It’s great that Delta passengers can spend Halloween using Gogo for free.

Even better: for each free session that day, Aircell (the company that brings us the Gogo service) will be donating $1 to The Breast Cancer Research Foundation, up to $10,000. They’re also going to give all Gogo proceeds from Delta’s Pink Plane for the month of October to the Breast Cancer Research Foundation.

Gogowifi

It seems first timers might also be able to get free Wi-Fi on Delta through the end of the year with the code: deltatrygogo and on Airtran with airtrantrygogo. (Let me know if this works for you.)

But wait! There’s more:

From November 1 – 7, 2009, there will also be free Wi-Fi on Wi-Fi-equipped American Airlines flights, courtesy of the folks at LEXUS.  To access that service use the code: 2010LEXUSLS. ( No car purchase necessary.)

And one more: from November 10, 2009 all the way through the holidays and until January 10, 2010, you’ll get free Wi-Fi on Virgin America flights, courtesy of the folks at Google. Details about free Wi-Fi on Virgin America here.

Have you found some other free in-flight Wi-Fi offers? Let us know.

College-bound? It’s time for Travel Deals 101

Deals, , , , , , , , ,

Heading to college or sending a kid off to school?

back-to-school

Once tuition, room, and board bills are paid, there may not be much cash left over for actually traveling between home and the college campus.  But, as I write in my Well Mannered Traveler column on MSNBC.com today, some airlines offer a little help.

abcs

Lufthansa, Air Tran, United, JetBlue and American offer some sort of perks for students.

Here are some of the more popular travel discounts:

AirTran Airways has a discount standby program not just for college students, but for anyone 18 to 22 years old. (College student or not: on your 23rd birthday, you age-out of the program.)  AirTran U lets young people fly standby for $69 on short segment flights and $99 on long-haul segments.  There are some blackout dates and a variety of restrictions, but during 2008, more than 83,000 young people took advantage of the program.

Lufthansa’s GenerationFly program offers any U.S. college student with a valid .edu email address discounted fares to Germany and most every destination the airline flies. As a nice bonus, part-time students, teachers, and faculty members are also eligible to participate in the program.

bag

Several other programs have special airline offers for students as well.

The discounts promised by the Student Advantage Card (about $20/year) include a 10% discount on American Airline flights. And on its Web site, American Airlines offer discounts on vacation packages to students at about two dozen participating universities.

JetBlue offers an 11% discount to students who have an ISIC card (International Student Identity Card), which costs $22 a year. Holders of that card can also book special discounted fares with STA Travel, one of the major discount student travel agencies, which offers tickets that allow changes for just $50.

And, while United Airlines United Airlines doesn’t offer any special discounts for college-age students, the carrier’s College Plus program gives students enrolled in both the College Plus program and the Mileage Plus frequent flier program a graduation present of 10,000 bonus miles.

The deals for student travelers don’t end at the airport. Amtrak and Greyhound and even some hotels also offer discounts to students who have either the ISIC or Student Advantage card.

schoolbus

To find out more – and learn about some hotel deals for parents of college students, see the full column Travel Discounts for the college-bound on MSNBC.com.