It’s road trip season. And Route 66 – the Mother Road – running from Chicago to Los Angeles, is the iconic and most historic road trip highway.
First opened in 1926, Route 66 later took a back seat to interstate and superhighways that provided a faster and more efficient way to get from here to there.
But the historic road still calls to people like Tucson photographer Terrence Moore, who first traveled Route 66 when he was nine years old when his family was moving from Minnesota to California.
“Stories from the Mother Road” includes photographs of curio shops, vintage motels, neon signs, and quirky roadside attractions from a bygone era on Route 66.
“Much of my life was formed by the open road; which includes Route 66 as well as many other U.S. highways that all inspire adventure,” said Moore. “The feeling of rolling down the highway brings excitement, curiosity, and discovery that I am itching to share through my pictures.”
PHX visitors don’t need a plane ticket to view the exhibition, which is located pre-security in Phoenix Sky Harbor’s Terminal 4, level 3 through April 2024.
Better yet: snap a photo with the large-scale cutout image of a 1941 Ford Super Deluxe Woody Station Wagon, share it with the Phoenix Airport Museum (Airport.Museum@phoenix.gov), and receive a gift.
Since 1998, local artists and arts organizations have filled PHL’s terminals with more than 500 unique exhibitions.
“PHL has a unique opportunity with its global audience to promote Philadelphia’s unique treasures to the world – its arts, culture, and history,” said Douglas. During the 25 years of the program, Douglas has drawn on the talents of local artists, the region’s cultural and creative organizations, and the holdings of the city’s museums to keep the art exhibits at PHL airport fresh, inviting, and inspiring.
Some of our favorite exhibitions include the Bottle Clock and the time PHL invited local people to display their special collections.
PHL offers 32 exhibitions annually in 16 locations throughout the airport and has four locations where the artwork remains on view long-term. There are also live artist demonstrations.
So if you’re passing through PHL airport, don’t just sit at your gate, go see some art.
For a bit of encouragement, check out the “PHL HeART Scavenger Hunt Challenge” developed by Eric Dale. Twenty-five hearts made by local street artist Amberella are hidden throughout Terminals A-East and A-West. Guests finding 10 or more by following clues on QR codes can win prizes.
More than 1500 airline CEOs and aviation leaders, and many businesses and government agencies that work with them, gathered this week in Istanbul, Turkey.
They were here for the annual general meeting of IATA, the International Air Transport Association, and the World Air Transport Summit.
The Stuck at the Airport team joined a large contingent of media attendees.
We heard media briefings on everything from the economic outlook of the aviation industry to a rise in the number of unruly passenger incidents.
Presentations also covered progress being made (or not) on developing enough sustainable aviation fuel (SAF) to help the industry reach its goal of achieving net-zero carbon emissions by 2050.
General event sessions covered these topics and others, including panels on diversity and inclusion in the aviation world and post-pandemic challenges for air transport. And there was the always looked-forward-to CEO Insights panel hosted by CNN’s Richard Quest.
(This video is almost an hour, but it’s full of great information and Quest keeps it entertaining).
In his report on the current status of the air transport industry, Willie Walsh, IATA’s Director General, said airlines are “en route to a profitable, safe, efficient, and sustainable future,” with the pandemic behind them and borders open as normal.
The latest data show passenger traffic at over 90% of 2019 levels, he said, with the airline industry now making profits.
“Margins are, however, wafer thin. With $803 billion of revenues, airlines will share $9.8 billion in net profit this year. Put another way, airlines will make, on average, $2.25 per passenger. So, the value retained by airlines for the average plane trip won’t even buy a subway ticket in NYC,” said Walsh. “Clearly that level of profitability is not sustainable. But considering we lost $76 per passenger in 2020, the velocity of the recovery is strong.”
Here’s his full statement.
Can airlines reach net zero carbon emissions by 2050?
As mentioned above, airlines are committed to achieving net zero carbon emissions by 2050. And a big piece of that puzzle depends on there being adequate sustainable aviation fuel (SAF) available to airlines.
Right now, the industry is woefully behind on that front. This panel explored some ways to finance the transition.
Australia’s Brisbane Airport is marking the 50th anniversary of connecting Queensland with the Pacific paradise of Fiji.
To mark the event, the airport created a charming side-by-side comparison of the 1973 flight versus a 2023 flight by using film discovered and digitized from a news archive.
Air Pacific, seen landing on June 1, 1987, later became Fiji Airways.
International arriving passengers moving through the West Gates tunnel in the Tom Bradley International Terminal (TBIT) at Los Angeles International Airport (LAX) pass by a series of art pieces exploring light sound, and space.
The exhibition, put together by dublab and the LAX Art Program, presents work by pioneers and innovators of one of Los Angeles’ homegrown visual art movements, the Light & Space Movement.
The Light & Space Movement, which has been called ‘California Minimalism,’ is an outgrowth of the NY Minimalist art movement and features work that uses light, color, Space Age materials, and technology.
Stuck at the Airport joined Condor Airlines on a flight from Seattle Tacoma International Airport (SEA) to Frankfurt Airport (FRA) to celebrate the fact that the airline’s new Airbus A330neo aircraft – sporting the airline’s new striped livery – is operating on this route.
The German leisure carrier will soon have a fleet of all-new efficient, environmentally friendly Airbus A330-900neos serving all its long-haul North American destinations. And the inside of the planes, especially the business class cabin, is getting well-deserved raves.
We loved our business class seat, of course, but also the fact that the striped theme shows up in many places – but not too many places – inside the plane, from the slippers, the eye mask & the blankets in business class to the lavatories, air sickness bags, and even a special beer.
Seeking stripes? Condor’s new Airbus A330neos they’re currently being phased in on flights to/from Seattle (SEA), San Francisco (SFO), Los Angeles (LAX), New York (JFK), Las Vegas (LAS) and Toronto (YYZ).
Next summer, you’ll see Condor’s striped livery showing up also in Phoenix, Portland, Baltimore (BWI), Boston, Minneapolis, Anchorage (ANC), Fairbanks (FAI), Vancouver (YVR), and Edmonton (YEG).
(Our story on Summer Travel Trends first appeared on NBC News)
If you sat out last summer’s overcrowded, overpriced, booked-solid travel season in the hope of cheaper and easier getaways this year, you may be out of luck.
The expectations come as inflation eased to 4.9% in April after having peaked at 9.1% last June and as the Biden administration’s ending of the pandemic emergency officially concludes the era of Covid-related travel restrictions, which have largely evaporated anyhow.
Who is traveling?
This summer, wealthier people increasingly plan to shell out for trips while lower earners pull back, industry analysts and travel experts say.
“Clients are just willing to pay whatever it costs to do what they have been waiting to do for three years,” said Sandy Staples, owner of the luxury travel agency Artistico Travel in Granite Bay, California.
“We have clients doing a massive cruise,” she said, “and the round-trip business class airfare to Iceland was over $11,000 per person. They paid it.”
Among households earning over $100,000 annually, 81% are likely to take summer vacations, Bankrate found, up from 75% last year. At the other end of the spectrum, just 54% of households making under $50,000 said the same, down from 56% a year ago.
Many travel costs are still rising faster than headline inflation, said Sally French, a travel expert at the personal finance company NerdWallet. “Because inflation is already high as is, this summer is set to be rough for people seeking to travel affordably,” she said.
Changing travel plans
But rather than shelve summer getaway plans entirely, 80% of travelers told Bankrate that they’re looking for ways to economize.
While airline ticket prices have fallen by just 0.9% from a year ago, gasoline prices have plunged by more than 12%, inflation figures show. The airfare tracker Hopper predicts domestic round-trip costs will climb as high as $328 by June. That’s $72 shy of last summer’s record peak but still 4% higher than pre-pandemic. So travelers like Terri Johnson, of Ocala, Florida, are choosing road trips over flying.
“I’m going to a wedding in Fayetteville, North Carolina, and then to Raleigh to visit cousins I’ve never met” after having found them on an ancestry platform, Johnson said.
“Flying costs more with multiple destinations, so I’m driving,” she said, adding that she’s limiting her hotel stays and taking her own vehicle to avoid high rental car prices.
She’ll have plenty of company on the roads.
To save money, 26% of vacationers plan to drive rather than fly to their destinations this summer, up from 16$ last year, according to Bankrate. The national average price for a gallon of regular gas is $3.54, down from $4.42 a year ago, AAA data shows, and rental car prices fell by more than 11% last month from the year before.
Bankrate also found that 29% of summer travelers will be choosing cheaper accommodations or destinations, a bigger share than 22% last year. And 26% — up from 19% — will be traveling fewer days.
“We’re taking every opportunity to get away from home but making adjustments for inflation,” said Michael Huntsberger, of McMinnville, Oregon. For this summer’s getaways, his family trimmed two days off a planned trip to California wine country, and they decided to vacation in eastern Canada because it was more affordable than New England.
“We couldn’t find a hotel for less than $450 in Portland, Maine, and the cost of traveling from there to Montreal was prohibitive,” he said, “so Ottawa, here we come!”
More travelers are also turning to loyalty points and rewards programs to help cut costs, with 34% doing so this year, up from 28% last July, according to research Morning Consult released in March.
Paying for travel
Cashing in travel points rather than stashing them away not only frees up money for other expenses, but it can also be a good inflation-fighting tactic, said French of NerdWallet.
“Just like inflation, points inflation is real,” she said. “Airlines and hotels regularly raise the number of points or miles [required] to book travel,” which means rewards can lose value if you sit on them too long.
An overwhelming 85% of travelers told NerdWallet that they plan to put the costs of their summer trips on credit cards, and nearly three-quarters of them said they’ll pay off those charges as soon as a billing statement arrives to avoid interest fees.
But, thanks to rising rates, the remaining 26% who said they expect to carry travel-related balances could end up paying a lot more for their trips than they’d planned.
The Federal Reserve’s recent quarter-point interest-rate hike “won’t move the needle much” on credit card rates, said Ted Rossman, a senior industry analyst for Bankrate, but after 10 consecutive increases, “the cumulative effect is significant,” he said.
“The typical credit card holder should soon see a rate that’s 5 percentage points higher than it was in early 2022,” Rossman said. “That makes a big difference if you’re carrying debt from month to month, especially if you’re only making minimum payments.”
While 55% of American travelers told the industry research firm Destinations Analysts in March that travel would be a high priority in their spending over the next three months, that was 6 percentage points lower than those who said the same last spring. The group also found a nearly 8-point drop in travelers saying it’s a good time to take a trip, to just 30%.
Going, no matter what
Some travelers are taking the expenses in stride.
“It’s more of a mental adjustment that everything will cost more,” said Marcy Schackne, of Hollywood, Florida. “I still make travel a priority and don’t mind using a little more of my savings to maintain the level of experiences.”
While Morning Consult found wealthier consumers were more likely than others to ditch their travel plans, Staples said she’s seeing lots of demand: “Summer travel requests have been coming in to the point that my team and I have had to make the decision to not take any additional requests.”
“We are definitely seeing the continuation of the ‘revenge travel’ post-pandemic,” she said
New York-based JetBlue Airways has revamped its True Blue loyalty program, making it easier for both frequent and infrequent flyers to earn incremental perks and attain status with the airline.
You can get into all the nitty gritty details here. But basically, your ‘points’ and loyalty are now measured and accrued in “Tiles.”
And JetBlue customers can earn some desirable perks, even if they don’t fly very often.
In the new program, one tile is awarded for every $100 in qualifying purchases on JetBlue, its associated programs such as JetBlue Vacations, and on flights on its partner airline, American Airlines.
One tile is also earned for every $1,000 spent on any JetBlue credit card.
Every time a TrueBlue member earns 10 (until reaching the airline’s Mosaic status at 50 tiles) they get to pick from a menu of rewards or perks, including early boarding, access to priority screening, a free alcoholic drink each flight, or bonus points. And once selected, a picked perk is valid from the date it’s earned through the end (12/31) of the following year.
JetBlue’s Mosaic tiered status program is also updated.
JetBlue’s tiered status program, called Mosaic, is now also updated with four levels.
Travelers reach Mosaic 1 status with 50 tiles, Mosaic 2 status with 100 tiles, Mosaic 3 status with 150 tiles, and Mosaic 4 status with 250 titles. And, as you may imagine, each tier comes with a better set of perks.
The basic set of perks, granted with Mosaic 1 status (50 tiles) includes:
First Two Checked Bags Free.
Beer, Wine & Liquor.
Even More® Space at Check-In.
Same-Day Switches.
Early Boarding.
Priority Security.
Dedicated Check-In.
Dedicated Support Line and Priority Chat Assistance.
Heathrow Express Upgrade.
The Mosaic 2 tier (100 tiles) grants all of the above perks, plus the ability to book upgraded Even More Space seats during booking.
Mosaic 3 (150 tiles) adds four certificates that let you upgrade from Core to Mint seats.
And the Mosaic 4 tier throws in two more upgrade-to-Mint certificates. Plus 4 one-way BLADE airport helicopter transfers between Manhattan and JFK or Newark (EWR) airports.
And as an added bonus, each time your move up a Mosaic level, there’s another pack of perks to choose from. And that list includes a waiver of the $125 per flight fee to jet with a pet. Which will be very popular.
There are dozens of surveys, studies, and rankings of airports in North America and around the world.
And plenty of ways to shuffle the deck.
One of the more reliable surveys is North American Airlines Satisfaction Study conducted by J.D. Power, a company specializing in consumer insights, data and analytics.
The report evaluates the travel experience based on performance in eight factors: aircraft; baggage; boarding; check-in; cost and fees; flight crew; in-flight services; and reservation.
And the evaluations are further applied to cabin categories: first/business, premium economy, and economy. Which we know can make a difference in your satisfaction with your journey.
The results
According to the J.D. Power 2023 North America Airline Satisfaction Studycustomer satisfaction with major airlines is down significantly for a second consecutive year.
The 2023 report finds that overall passenger satisfaction is 791 (on a 1,000-point scale), which is down 7 points from a year ago. That comes on the heels of a 22-point decline in 2022 from 2021.
Fueling the dissatisfaction is the high cost of airfares and all the extra fees.
The rankings
First/Business
JetBlue Airways ranks highest in customer satisfaction in the first/business segment for a second consecutive year, with a score of 893.
Delta Air Lines (865) ranks second and United Airlines (848) ranks third.
Premium Economy
Delta Air Lines also ranks highest in customer satisfaction in the premium economy segment with a score of 848. JetBlue Airways (840) ranks second and Alaska Airlines (823) ranks third.
Economy/Basic Economy
Southwest Airlines ranks highest in customer satisfaction in the economy/basic economy segment for a second consecutive year, with a score of 827.
Delta Air Lines(801) ranks second and JetBlue Airways(800) ranks third.
This year’s Stanley Cup Playoffs are getting pretty exciting for fans of the Seattle Kraken.
The team has a surprise 2-1 lead against the Dallas Stars in a best-of-7 series and Game 4 is Tuesday night.
Alaska Airlines, the official airline of the Seattle Kraken, is joining in the fun by giving away free flights.
The number of flights they’ll give away is tied to the number on the jersey of the first player to score.
To participate in “Getaway Goals,” follow @alaskaair on social media, reply with the last name or number of the player you think will score first, and include #AlaskaAirGoals.
We’re back with Getaway Goals round 2, game 4! 🏒@SeattleKraken score, you win! The 1st player to score unlocks flights. How many? The # on his jersey! To enter, follow @alaskaair, reply w/the player’s # you think will score 1st & use #AlaskaAirGoals. 👀 Entry ends at puck drop. pic.twitter.com/u4BbEA03Ml
PUPs on Parade at Los Angeles International Airport
Pet therapy programs at airports are incredibly popular and the program at Los Angeles International Airport (LAX) is about to celebrate its 10th anniversary with a pup parade.
The LAX PUPs program, which stands for Pets Unstressing Passengers, started in 2013 and now includes more than 80 dogs and their handlers.
On Wednesday, May 10, from 11 am until 1 pm, more than a dozen LAX PUPs and their volunteer handlers will participate in a pup parade – complete with red carpet – in Terminal 1, by Gate 17/18 at LAX and then stick around for a meet-and-greet and photo ops with ticketed passengers.
