Airports

Cigars and pashimas at the airport

I spent the day walking the aisles of the exhibition hall at the annual conference of  ACI-NA: Airports Council International – North America, being held this week in Pittsburgh.

I’ll be writing a column for USA TODAY on some of the intriguing services and amenities on the horizon for travelers, but wanted to share a few tidbits from the day.

The folks from the upscale Graycliff Cigar Company have set up two cigar lounges at Nashville International Airport and are in talks to expand the idea to several other airports.  The company, which also markets gourmet coffee and fancy watches, has a cigar maker on duty here making cigars from several kinds of tobacco.

Graycliff cigar maker at ACI-NA

Graycliff cigar maker at ACI-NA

And here’s a factoid I learned today:

Airport shops run by the Hudson Group sell more than 100,000 rayon, Pashima-style scarves a year.

Pashima scarves at ACI

Laura Samuels of the Hudson Group with scarves

More tomorrow….

Souvenir Sunday at London Heathrow Airport

London Airport souvenirs

There’s never enough time to do everything I want to do in London, but on my most recent visit I managed to squeeze in quite a lot in just three days.

Activities were wedged in between a meal seasoned with performances by contortionists and flame-embellished dancers at a West End cabaret bar named Circus, Afternoon Tea at The Langham’s Palm Court and whiskey tasting (before and after dinner) with the whiskey sommelier at The Athenaeum Hotel.

Whiskey tasting at The Athenaeum in London

Forks-down highlights included a visit to the funky top floor apartment Jimi Hendrix lived in from 1968-1970 (more about honoring Hendrix here); a Fat Tire Bike Tour past iconic monuments, memorials and palaces (more about that here), and walking tours of upscale, low-key Primrose Hill and East London, which is brimming with hip art galleries and stores chock-full of clothing by up-and-coming designers.

Hendrix fan waiting for tour of Hendrix's flat

Hendrix fan waiting to tour Jimi Hendrix's London flat

I couldn’t afford to buy anything in any in-city shops, so that left souvenir shopping at Heathrow Airport.

London souvenirs

Souvenir Sunday was coming up – the day Stuck at the Airport looks at fun, inexpensive items for sale at airports – so I focused on items selling for under £10, which right now equals about $16.

Here are a few of my favorites:

Souvenir at Heathrow - Princess Di Postcard

Giant Princess Diana postcard

London Souvenir - post box banks

Heathrow Airport Souvenir - post box banks

And of course:

 Beatles tote bag

Meet the (scary-looking) Beatles. That's not really Ringo is it?

If you find a great souvenir while Stuck at the Airport, please take a photo and send it along. Your souvenir may be featured on a future edition of Souvenir Sunday.

[Note, my trip to London was part of a research trip for several articles in progress unrelated to whiskey, cabarets and shopping and was hosted by Air New Zealand, Visit London and The Athanaeum.  Thank-you.]

Rock on at William P. Hobby Airport (HOU)

Last week we learned about the 19 new, artist-enhanced rocking chairs that landed at Boston Logan International Airport.

Boston Logan Rocking Chairs

Today, we learned about the 56 rocking chairs that sit outside Houston’s William P. Hobby Airport.

Rocking chairs at Houston Hobby Airport

About 25 recycled plastic chairs were set out last October, but airport officials say the chairs were so popular that 25 more chairs were ordered soon after.

You’ll find these rockers in the area where passengers hang around waiting to get rides home. People waiting for passengers to arrive gather here as well.

All in all – a brilliant idea!

Dancing at San Diego Airport; Cleaning up in the Housekeeping Olympics

San Diego International Airport art

If you happen to be traveling to or through San Diego International Airport on Tuesday morning (September 14, 2010) between 10:30 am and 12:30 pm, make your way to the Terminal 2 West baggage claim area.

There, against the backdrop of travelers going about the business of grabbing their bags and greeting their loved ones, you’ll get to see the Malashock Dance Company perform a travel-themed modern dance.

San Diego Airport dance performance

And, if you’re checking into a hotel this week, keep in mind that it’s International Housekeepers Week.  This ‘holiday’ is celebrated each year in the second full week of September and in many cities the week is marked with Housekeeping Olympics competitions that include laundry folding, bed making, toilet bowl bowling, vacuum cleaner racing and other events.

The folks at the Four Season Austin were kind enough to share this photo of their general manager (the guy with the boxing gloves) fighting to keep the Housekeeping Champ title.

Four Seasons Austin Housekeeping Olympicis

Museum Monday: Discover the Airport! Exhibit at Syracuse Airport

There are more than 700 aviation and space-related museums in this country.

Each Monday we visit one of them.  Eventually we’ll hit them all.

This week’s pick: the Discover the Airport! Exhibit at New York’s Syracuse Hancock International Airport.

The exhibit is located right there in the main lobby of the airport terminal and includes the cockpit of a Boeing 727, landing gear, a baggage tug, a mock air control tower and a “marshaller” display that lets you learn about – and practice – signaling techniques needed to help aircraft take-off and land safely.

Sounds like fun!

Know of another great aviation or space museum? Let us know and it may be featured on a future edition of Museum Monday here at StuckatTheAirport.com.

Syracuse Hancock Airport luggage tug

Souvenir Sunday: New York souvenirs at Newark Airport

It’s Souvenir Sunday – the day we take a look at some of the fun, inexpensive gifts you can buy when you’re stuck at the airport.

This week, we ponder why the Newark Liberty International Airport (EWR)- which is definitely located in New Jersey – has stores stocked with so many souvenirs that promote New York City.

I love New York magnets at EWR

NY souvenirs solds at EWR

I’m not complaining.

Last time through, I was also pleased to see that EWR also had a branch of the iconic Oyster Bar & Restaurant from Manhattan’s Grand Central Station.

Oyster Bar at EWR

EWR also has a few other new restaurants to check out on your next layover:

Currito Cantina and Tony Roma’s in Terminal A, Blue Point RA Bar (raw bar) and Champps Americana in Terminal B and Hamachi Sushi in Terminal C.

I love NY T-shirts at EWR

Did you find some great souvenirs last time you were stuck at the airport?

If the price tags are around $10, and the souvenirs are “of” the city or region and, ideally a bit offbeat, please snap a photo and send it along.

Your souvenir may be featured on a future edition of Souvenir Sunday.

Changi Airport’s giant slide joined by racing cars

As we noted here back in June, (and again in August because it’s so darn entertaining)  Singapore’s Changi Airport has been thrilling passengers with the world’s largest airport slide.

Changi Airport Singapore - World's Largest Airport slide

Changi Airport's giant slide

Now, to celebrate the 2010 Singapore Formula 1 Night Race, which takes place in the streets of Singapore from September 24-26th, Changi Airport is having its own Grand Prix Festival.

Changi Airport Singapore Grand Prix Festival

From now through September 30, 2010 both airport visitors and travelers can participate in racing-themed activities that include remote-controlled race cars, racing game consoles and prizes.

Changi Airport Grand Prix Festival remote control cars

Could it be possible to have too much fun at an airport?

Paperless boarding passes: benefit or bother?

We’ve all become accustomed to checking in for our flights on-line and printing out our boarding passes at home or at an airport kiosk on our way to the security checkpoint.

Now the TSA is working with five airlines and 70 airports to test paperless boarding passes.

Here’s how it works: When a traveler checks in on-line the airline emails a boarding pass in the form of a 2-D barcode that can be downloaded to a smartphone. The barcode on the phone can be scanned at the security checkpoint and by the airline gate agent; just like a paper pass.

It’s sound great, doesn’t it?

. But as I wrote in my most recent msnbc.com column – Going paperless: Tech-savvy air travelers on board – it’s probably not a good idea to disconnect your printer just yet. Electronic passes aren’t accepted everywhere. And they’re not fool-proof. “One of the first times I used one, my phone browser refreshed and I lost the boarding pass 30 seconds before boarding,” recalls Walter Hopgood, a frequent business traveler from Damascus, Oregon.

Path to paperless

Some airlines in Europe, Canada and Asia have been using paperless boarding passes since early 2007, but the United States has been behind the curve on adopting the new technology.

Why?

“We were slower to get Internet access on cell phones, slower to get affordable data plans on cell phones and slower than Europeans to start using cell phones for accessing data,” said Henry Harteveldt, a travel industry analyst for Forrester Research.  But it’s also because the TSA has been very cautious, says Catherine Mayer, vice president of airport services at SITA, an information technology company serving the aviation industry. “The agency had additional security requirements it wanted airlines to meet before it would allow paperless boarding to be introduced here.”

Continental, the first airline to work up software to meet TSA’s authentication standards, kicked off the TSA’s pilot program for paperless boarding in December, 2007. Now the test program includes five U.S. airlines (Alaska, American, Continental, Delta and United), 71 domestic airports and Frankfurt Airport in Germany.

“Airlines are able to streamline the airport experience for passengers,” said Justin Taubman, the program manager for TSA’s mobile boarding pass program. “And the TSA is able to enhance the security of the boarding passes.”

Good to go?

While electronic boarding passes do save paper and time while heightening the TSA’s ability to detect fraudulent boarding passes, the pilot program is not glitch-free.

Some passengers encounter scanners with spent batteries or security-checkpoint staffers untrained or uninterested in the mobile pass pilot program.  When Justin Meyer of Kansas City showed up at 5 a.m. at a Fort Lauderdale, Fla., security checkpoint armed with his electronic boarding pass, a TSA employee pressed him for paper. “I didn’t have it,” Meyer recalled, “so I had to wait about 10 minutes while they found the scanner and plugged it in.”

Other travelers have stored a paperless pass on a smartphone that has lost its charge. Or they’ve sailed through the TSA checkpoint paper-free, only to discover that an airline is using a gate without a scanner. Or they’ve discovered some airlines only deliver one paperless pass per smartphone — and that won’t work if you’re traveling with a family of four.

“Like any new technology or service, there needs to be a transition period when everyone is learning the way to proceed,” said Steve Lott of International Air Transport Association, an industry trade group.  And so for now, notes Shashank Nigam of the airline consulting firm, Simpliflying, “Paperless boarding may very well remain an early adopter thing until all airlines and airports fall in line.”

That may not be too far off. TSA’s Justin Taubman says the agency is currently working with vendors to develop equipment for a new boarding pass scanning system. “Once the new Credential Authenticating Boarding Pass Scanning System, or CAT/BPSS, is in place,” he said, “the pilot project will become an official TSA program.”

And we’ll have to learn a new acronym.

You can read my original column – Going paperless: Tech-savvy air travelers on board – and see some reader comments – on msnbc.com.

Souvenir Sunday: rodeo treats at William P. Hobby Airport

It’s Souvenir Sunday here at StuckatTheAirport.com. The day we look at some of the fun and inexpensive souvenirs you can find at the airport.

This week’s souvenirs come to us from Houston’s William P. Hobby Airport, where the Houston Rodeo store offers up plenty of cute cowboy items – all under $10.

There’s this great bull-riding toy;

Bull Riding toy at Hobby Airport

Bucking bronco-themed salt & pepper shakers – which would look great by the half-dozen;

Houston Hobby Sale and Pepper Shakers

And, of course, this Rodeo Princess Tiara, which could be worn on all sorts of occasions.

Houston Hobby Airport Rodeo Princess Tiara

Have you find a great souvenir while you were stuck at the airport? If the price tag is just about $10, “of” the city or region and, ideally, a bit offbeat, please snap a photo and send it along.  Your souvenir may be featured on a future edition of Souvenir Sunday.

Chocolate balls on the “No Fly” list. Really??

In the spirit of Snack Saturday, here are two short videos that feature Lindt chocolate, tennis star Roger Federer and a pair of  take charge TSA officers who get exactly what they want. Be sure to watch the longer, behind the scenes version as well.

Here’s the “making of” version. Officers claim chocolate balls are on the “No Fly” list.