Already a four-terminal wonderland of shops, restaurants, gardens, wide-open spaces and fun activities, in 2019 Changi opened The Jewel.
The bonus addition connects three of the airport’s four terminals and is filled with more shops, restaurants, gardens and activities built around a circular 130-foot tall Rain Vortex that is the world’s tallest indoor waterfall.
Here’s the full list of the winners for World’s Top 10 Airports 2020:
Singapore Changi Airport
Tokyo Haneda Airport
Hamad International Airport Doha
Incheon International Airport
Hong Kong International Airport
Narita International Airport
Central Japan International Airport
Amsterdam Schiphol Airport
Kansai International Airport
In the Best Airports in North America category, Vancouver International Airport (YVR) took the top spot, followed by Houston’s George Bush Intercontinental Airport (IAH), Cincinnati/Northern Kentucky International Airport (CVG), Denver International Airport (DEN) and Hartsfield-Jackson Atlanta International Airport (ATL).
If you’re heading to an airport now or sometime in the future, the new normal is going to be, well, different.
Masks for everyone, please.
As more and more airlines now require each employee and passenger to cover their mouth and nose with a mask or cloth, airports from Seattle to Singapore are adding that requirement to anyone entering the terminals.
Temperature checks may become the new normal.
Airports in Asia have been scanning travelers’ temperatures for quite some time.
Now Fiumicino Airport in Rome is using ‘smart helmets’ to check the temperature of passengers.
The device is worn by airport workers and allows them to check and measure the body temperature of passengers at a distance.
Frontier Airlines, which stepped back from charging an extra fee to keep middle seats free, will begin pre-boarding temperature screenings for passengers on June 1.
Customers will be screened via touchless thermometers prior to boarding.
If the temperature reading is 100.4 degrees or higher, they will be given time to rest and, if the flight departure time allows, get another temperature check.
“If the second check is 100.4 degrees or higher, a Frontier gate agent will explain to the customer that they will not be flying that day for the health and safety of others,” the airline said in its statement. Any passenger with a 100.4 degrees or higher fever will be offered the option to rebook travel on a later date or make other arrangements.
And don’t be surprised if in the not-too-distant future TSA officers scan you for a fever at the same time they’re looking through your stuff.
What do you think of these moves? Will it make you feel safer when you fly?
On Tuesday, Singapore Airlines (a codeshare partner of Alaska Airlines) celebrated the inaugural non-stop flight between Seattle Tacoma International Airport (SEA) and Singapore’s Changi Airport (SIN) with a lion dance and ribbon cutting at the gate and a water canon salute.
Seattle now becomes the fourth U.S. city to boast non-stop service to Singapore, joining Los Angeles, Newark and San Francisco.
During September, the flight will between Seattle and Singapore three times a week and expand to four flights a week in October.
The new SEA – SIN Singapore Airlines flight is the first-ever nonstop flight from SEA Airport to Southeast Asia. And, at 15-hours and 50-minutes, it is now also the longest longest nonstop flight from SEA airport.
The new flight is also the inspiration for a cool music video.
Singapore Airlines commissioned Seattle-based producer and musician Chong the Nomad to use an A350-900 aircraft – the same type being used for the SIA-SIN flight – as her musical instrument.
My story this week for CNBC is about airports, airlines, hotels and other places – including Disney and National Parks – that have unique and, at times, bespoke, fragrances that you may want to take home.
If only we could do a scratch and sniff blog post today!
The award-winning airport also has a
special amenity that can’t be seen: a bespoke fragrance that’s diffused into
many areas of the sprawling terminals.
The airport’s signature scent has fresh floral notes of orchid, Damask rose, Asian spices and essential oils said to calm nerves and lower blood pressure. And travelers who want that soothing aroma for their homes can have it: a gift shop in Jewel’s mall sells the Changi Scent line of candles, reed diffusers and perfume oils for $14-$18.
airports in Asia, as well as in Europe and the United States, scent their
public spaces as well.
we borrowed the idea from the hotel industry, where many properties have
branded scents that welcome guests to the lobbies,” said Kevin Bumen, director of
California’s San Luis Obispo County
Regional Airport (SBP).
airport opened its new 6-gate terminal, improving the passenger experience was
a high priority.
one thing we could do was to add scent in the ticketing areas and in bag claim,”
said Bumen, “Those are the first and last areas passengers experience, and they
can be points of stress and confusion. So tested several fragrances and chose a
spa-like scent that conveys the idea that the airport is fresh and clean and
much of the airport and improved our aesthetics. Now we’re looking into how to
enhance that with scents,” said TPA spokeswoman Emily Nipps, “We’ve
narrowed it down to three scents and I can tell you we’re sticking with scents
that reflect the Tampa Bay Region – ocean, wood, tropics, greenery, that sort
Singapore Airlines, Cathay Pacific, Virgin Atlantic, Delta and
United are among the carriers that use bespoke and specially chosen fragrances
in some gate areas, lounges, lavatories, jetways and airplane cabins.
Japan’s ANA (All Nippon Airways) has a unique
fragrance that it is a blend of 12 natural aromas, including traditional Japanese umbrella-pine, Yoshino
Japanese cedar, mint and rosemary. Customers can purchase the scents on-line and
on flights with in-flight shopping.
scent designer Rachel Vosper created a bespoke scent called “Air” for Virgin Atlantic that has notes of lemon, rose, vanilla and essential oils such as
lavender and eucalyptus. The airline sells candles featuring the fragrance for 30 British pounds (about $37).
unique scent, designed by Air Aroma,
is a mixture of subtle
woods, white florals, and fresh green tea notes, while Delta Air Lines’ “Calm” scent was created with lavender
Alaska Airlines’ “Ocean Citron” scent, used in lounge soaps and hand lotions, was custom made by Seattle-based Antica Farmacista, and is designed to evoke “the allure of the cool blue ocean,” with notes of California Lemon, Soft Jasmine, Lavender, Green Tea, among others.
To create its signature scent, called “Landing,” United
to avoid notes that were
too polarizing as well as notes that might be considered too feminine or too
masculine, said airline spokeswoman Maddie King. The final product, used in the
airline’s lounges and warm towels on board, includes a blend of orange peel,
bergamot, cypress, fir balsam, black pepper, black tea, violet wood,
sandalwood, cedar, amber, leather and patchouli.
The time and money airlines spend on choosing or developing a
signature scent “Is truly all about customer experience,” said Logan Andres, Director
of Products and Marketing for ScentAir, a company that provides and creates scents
for airlines, airports resorts and hotels as well as casinos, stores, spas,
auto dealerships and even doctors’ offices and funeral homes.
“Our research on this found that for airline passengers a good
smelling and welcoming gate area while you’re waiting for you plane is only
second behind having someplace to plug in your smartphone. And it was more
important than cushy seats. We were kind of surprised.”
Aroma to go
It’s not surprising that many travelers want to take home a
nice-smelling souvenir of a place they’ve enjoyed.
Disney has a new line of plush toys infused with the scent of iconic park foods, including
Mickey Mouse ice-cream bars and pizza slices and Minnie Mouse cupcakes and
Paddywax sells a collection
of candles with scents inspired by the country’s national parks.
In addition to raising funds for the National
Park Foundation, “These scented candles transport you to the wilderness of
our national parks, filling the mind with treasured memories from trails and
vistas experienced with loved ones,” said Stefanie Mathew, the National Park Foundation’s
senior vice president of corporate partnerships.
Sometimes, the souvenir scents are free.
Through its Scent Concierge program, guests at Hotel Spero in San Francisco can choose a wooden wand infused with one of four distinct scents and either take their wand home or use it to create a special fragrance in their rooms.
And at Casa Velas
in Puerto Vallarta, Mexico, guests are given a small complimentary bottle of
the hotel’s signature citrus-lavender scent as a checkout amenity.
shown that smell triggers emotions and memories,” said Luis Angarita, the
resort’s Managing Director, “So we thought an amenity of our signature scent
would be the perfect takeaway for our guests. Whenever they open the bottle,
they’ll think of their special times at Casa Velas.”
And maybe book another trip.
Do you notice the scent of airports, airplane, hotels or other venues you visit? Would you want to take any of those scents home?