Airline policies Archives - Page 4 of 4

Paperless boarding passes: benefit or bother?

09/05/10

We’ve all become accustomed to checking in for our flights on-line and printing out our boarding passes at home or at an airport kiosk on our way to the security checkpoint. Now the TSA is working with five airlines and 70 airports to test paperless boarding passes. Here’s how it works: When a traveler checks […]

Tidbits for travelers: seat fees, bag check refunds & fast rail service to ORD.

08/19/10

Good news, bad news for air travelers today. In the good file: If you book a 2-night weekend stay (Fri/Sat/Sun) at a IHG hotel (InterContinental, Crowne Plaza, , Holiday Inn, Holiday Inn Express, Staybridge Suites, Candlewood Suites and others), and check a bag on your flight there, you can get a rebate for up to […]

The DOT’s new 3-hour rule: what you need to know

04/29/10

(Denver Airport – courtesy Gregory Thow) A new set of DOT rules go into effect today promising a wide variety of protections for airline travelers. As I outlined in an msnbc.com column, Something for everyone in the DOT rules, these regulations offer quite a bit more than just the assurance that passengers will be let […]

Are airports ready for the new 3-hour rule? Are you?

04/15/10

(photo courtesy Daniel Incandela) My column on USATODAY.com this month, Are airports ready for the 3-hour rule?, takes a look at how airports are gearing up for the April 29th roll-out of the new Department of Transportation (DOT) rule to upgrade protections for airline passengers. We’ve been hearing a lot from airlines – they’re not […]

Ladies-only lavs on All Nippon Airways

02/24/10

When I toured one of Boeing’s test 787 Dreamliner planes recently, I was pleased to see that the lavatories feature touchless faucets and flushers, as well as a nifty feature that automatically puts down the toilet seat lid. (Photo by Jerome Tso) And back in November, 2009, I was intrigued by the news from ANA […]

Bloggers bullied for posting TSA memo

12/31/09

[Updated 12/31: The Transportation Security Administration dropped the subpoenas! Good! Read more here. ] The past day or so has been rough on two bloggers – Steve Frischling (Flying with Fish) and Chris Elliott (Elliott.org). Each posted a leaked copy of a Transportation Security Administration (TSA) memo about the new security rules rolled out in […]

Airline policies

Airlines want your money, but not your cash

12/11/09

In researching my Well Mannered Traveler column for MSNBC.com this week, I discovered that just about every U.S. airline has gone “cashless” in the cabins. Those that haven’t surely will. So if you think you’ll want to buy a snack, a sandwich or a headset on your next flight, make sure you have your credit […]

Stuck at the airport

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