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Seattle-Tacoma International Airport’s 1970s-era North Satellite is undergoing a much needed, multi-year makeover to create a state-of-the-art facility to serve Alaska Airlines flights. Phase One of the project brought us a swanky new Alaska Airlines lounge, restaurants and shops, and bright new gate areas. Phase Two includes the two gates that opened today in advance […]
Free is good. And these days many small and mid-size airports are trying to build loyalty by offering travelers free amenities. In my At the Airport column this month on USAToday.com, I write (again) about the free cookies they hand out at Indiana’s Fort Wayne International Airport as well as some of the fun freebies […]
It’s Souvenir Sunday.  The day we unpack our bags and look at some of the fun, local , inexpensive stuff you can pick up when you’re stuck at the airport. Today we’ve got a few items from Indiana’s Fort Wayne International Airport (FWA), which this past week handed one lucky arriving passenger the millionth complimentary […]
Sometime in 1998 Larry Thompson flew into Fort Wayne International Airport, walked out the front doors of the terminal and took a deep breath. “Instead of smelling jet fuel, I smelled the cookies from the bakery across the street. It was like being welcomed home.” Thompson mentioned that “Welcome Home” smell a year later, when […]
Since 1999, arriving passengers at Indiana’s Fort Wayne International Airport have been welcomed to town by local volunteers handing out free cookies made by a local bakery. It’s a charming tradition and sometime next week airport officials figure they’ll be giving some lucky passenger the airport’s millionth cookie – along with a heap-o-prizes. To commemorate […]