Free is good. And these days many small and mid-size airports are trying to build loyalty by offering travelers free amenities.
In my At the Airport column this month on USAToday.com, I write (again) about the free cookies they hand out at Indiana’s Fort Wayne International Airport as well as some of the fun freebies offered at other airports.
Florida’s Jacksonville International Airport distributes free flowers to passengers each year on Valentine’s Day and on Mother’s Day.
The Reno-Tahoe International Airport offers free local phone calls year-round.
In Milwaukee, home of Harley-Davidson Motor Company and the Harley-Davidson Museum, the General Mitchell International Airport offers free parking for any traveler who arrives on a motorcycle.
At Ohio’s Port Columbus International Airport, children are given free crayons and blank post-paid postcards and asked to please mail back a picture from their travels for display in an airport gallery. The airport has also purchased its own popcorn machine and hands out free bags of popcorn during quarterly customer appreciation days. “It’s a great way for us to say thanks,” says CMH communications manager Angie Tabor, “Plus, who doesn’t love the smell of popcorn?”
And in Wisconsin, the Outagamie County Regional Airport gives out free toothbrushes.
Airport marketing manager Kim Sippola says: “We noticed that many business travelers would get off the plane, go into the bathroom, and search through their bags for a toothbrush because they were going right from the airport to a meeting. So we thought we’d reduce some stress for our customers by providing them with toothbrushes.”
The airport partnered with a local dentist and now stocks post-security bathrooms with travel-sized oral hygiene kits that contain mouthwash, dental floss and a toothbrush with a single-serving of toothpaste.
Have you found a great airport freebie? Please let us know so we can tell other travelers about it.