airport amenities

A moment with Minute Suites

Many airport services and amenities are not back at full power yet. And some may never be. And we have been wondering what’s up with Minute Suites, the company that rents out private rooms in some airports where travelers can sleep, rest, or get some work done during layovers.

The suites include a daybed sofa that turns into a bed, sound masking, a thermostat, a workstation, Wi-Fi, Netflix, and DIRECTV. Travelers can book a suite on the app or in person. And travel essentials are sold at the front desk.

The company did shut down temporarily during spring/early summer 2020. But it has now reopened in all its previous airport locations, including Atlanta, Charlotte Douglas, Dallas-Fort Worth, LaGuardia, and Philadelphia. Since October 2020, the company has even added new locations in the Baltimore and Nashville airports. And they have also signed ten more leases for additional airport locations.

“We were fortunate that American Airlines chose to consolidate much of their traffic through DFW and Charlotte and we re-opened our facilities there during the summer,” said Minute Suites co-founder and director of development Daniel Solomon. “Travelers valued our service for natural social distancing and as a safe place to relax and unmask.”

Are the suites santized?

Cleaning the rooms between guests was important before the pandemic, of course, but now the sanitation protocols are, of course, even more important. “[We] have employed a medical-grade cleaning protocol after each guest for over a decade,” says Solomon, “It features a disinfectant agent that is EPA-certified to kill COVID-19.” (More about the cleaning systems here.)

Now that more people are traveling, Minute Suites is reporting healthy recovery numbers in part because passengers are realizing that inside the suites is one of the few places in the airport where they can safely take off their masks, eat a take-out meal, work, rest, or nap.

What is the cost?

Minute Suites rent for $45 for the first hour (the minimum). After that, rates are charged in 15-minute increments. Right now, though, you are likely to be offered a 25% discount. As a nice gesture, Minute Suites has always offered nursing and pumping mothers a 30-minute free stay.

Travelers who have Priority Pass memberships (or credit cards with that beneift) get the first hour at Minute Suites sites free and a discounted per hour rate after that. A Minute Suites spokesperson says they are seeing a lot of Priority Pass usage right now.

What are the best new airport amenities of 2020?

Despite challenges, airports landed welcome new amenities this year

[This is a slightly different version of the story we prepared for USA TODAY]

Despite the challenges set out by COVID-19 this year, airports pressed forward and introduced new features, new art, new technologies, and new amenities for passengers.

For example, in January 2020, Hartsfield-Jackson Atlanta International Airport (ATL), went smoke-free, one of the last major U.S. airports to do so. And in February, Milwaukee Mitchell International Airport (MKE) introduced a coat-check service. It is still the only U.S. airport offering this service.

Courtesy MKE

Here are some other new amenities airports introduced in 2020. Keep in mind that some may be temporarily unavailable due to health concerns.

New art, attractions, and a new terminal

Courtesy LaGuardia Gateway Parnters

As part of the much acclaimed rebuild of New York’s LaGuardia Airport, in November a 25-foot-tall water feature turned on in Terminal B, In addition to displaying various patterns and shapes, the water falling from the towers’ nozzles serves as a backdrop for projected laser shows.

During November, Denver International Airport (DEN) celebrated the arrival of the 27-foot-tall ‘Luminous Wind’ sculpture at the light rail station stop right before the airport.

Courtesy Denver International Airport

And in September and October, Salt Lake City International Airport (SLC) debuted its new Terminal B. This is the first phase of the first new hub airport built in the U.S. in the 21st century.

Courtesy Salt Lake City International Airport

New Observation Decks and a record-breaking sky bridge

In February San Francisco International Airport (SFO) opened the SkyTerrace. The pre-security deck in Terminal 2 is open to the public and offers 180-degree views of the busiest section of SFO, where all four runways intersect.

Seattle-Tacoma International Airport (SEA) claimed a spot in the record books in February with the installation of a 780-foot long pedestrian bridge that is now the world’s longest structure over an active taxiway.

Courtesy Port of Seattle

And as part of its Gate Expansion Program, in November, Denver International Airport (DEN) unveiled an outdoor deck on the west side of Concourse B. In addition to outdoor seating, the deck has a pet relief area and fire pits.

Courtesy Denver International Airport

Entertainment

While most airports had to put their in-terminal music and performance programs on hold, airports continued to offer entertainment.

Almost two dozen airports banded together in August and again in May for JetStream music festivals. The free, multi-hour livestream events featured musicians from the entertainment line-up offered by the participating airports.

Over the summer, California’s Ontario International Airport (ONT), which has served as movie set for some popular films, set up movie screens and drive-in movie nights. In October, Akron-Canton Airport (CAK) and Nebraska’s Lincoln Airport (LNK) had drive-in movie nights for Halloween-season movies.

Courtesy ONT Airport

And Dallas Fort Worth International Airport (DFW) debuted an entertaining Coca-Cola themed lounge in Terminal D complete with charging stations, seating, activities, and memorabilia-filled exhibits.

Courtesy DFW Airport

Fresh Services for health and safety

Of course, in response to the COVID-19 health pandemic, airports have been focusing time, energy, creativity and, of course, money on making sure the terminals are clean and safe for travelers.

Since March, airports throughout the country have sprouted hand-sanitizing stations, PPE vending machines, and temperature-check programs. They have developed contactless systems for bag check, check-in, security screening, and boarding. And both Grab and At Your Gate have expanded their offerings for in-airport food ordering and delivery.

Cleaning and sanitizing robots have joined the permanent staff at airports in Pittsburgh, San Antonio and many other cities.

Courtesy PIT Airport

In May, Louisville Muhammad Ali International Airport (SDF) introduced a virtual information booth. Los Angeles International Airport, Baltimore Washington International Airport (BWI), and Denver International Airport (DEN) now offer similar services. And as the holiday season kicks off, COVID-19 testing stations, many in partnership with airlines, are quickly proliferating at airports across the nation.

Courtesy SDF Airport

Did we miss a new airport amenity you spotted in 2020? Please let us know in the comments section below.

Souvenir Sunday: Free Cookies at Fort Wayne Int’l Airport (FWA)

Since 2000, volunteer hosts at Fort Wayne International Airport in Indiana has been welcoming arriving passengers with free individually wrapped cookies.

The cookies are made fresh by the nearby Ellison Bakery. And when the volunteers are off-duty, cookies are still available from a self-serve cookie kiosk at the security exit.

Over the years, FWA Airport has given out a lot of those free cookies.

Millions, in fact.

And on Friday, June 26 the airport had a party for the 3-millionth free cookie.

The guests of honor? An unsuspecting family arriving on a flight from Tampa. In addition to the free milestone cookie, their prizes include a basket of gifts from the airport, a free roundtrip ticket for 2 on Allegiant Air, and lots more cookies from Ellison Bakery. Nice!

Despite a drop in air traffic that is no doubt taking a bite out of its budget, the free cookie program at Fort Wayne International Airport is not crumbling.

In fact, FWA and Ellison Bakery announced that arriving passengers will now get a free package of 7 small assorted cookies instead of just one.

Read more about the welcome cookie program at Fort Wayne International Airport in my story on the Runway Girl Network.

Cool Drive-Through Airport Amenity

You can enjoy this airport amenity even if you’re not flying anywhere.

Like the rest of us, the community served by Dane County Regional Airport (MSN) in Madison, Wisconsin could use some distractions during the stress and strains surround the current health crisis.

So the airport decided to move up the planned opening date of a cool attraction it was planning to this week and welcome are residents to come by for the first “Flight of Lights” drive-through, social distancing-friendly light display.

The free attraction is open daily from 7:30 p.m. until 11:30 p.m. through May 10, 2020. And the featured lighted displays honor health care workers and first responders, Wisconsin sports, animals and nature and non-stop destinations served from MSN Airport.

There’s even a UFO thrown in as a bonus.

Here are some snaps from the drive-through, courtesy of the airport.

MSP airport’s newest cocktail bar

Heading to or through Minneapolis-St. Paul International Airport soon?

Here at Stuck at the Airport, we are all about cool amenities and shops and restaurants that reflect the local community.

So, we’re curious to check out the newest addition at Minneapolis-St. Paul International Airport: The Cocktail Room at 18th and Central in Terminal 1 Concourse A.

A collaboration between HMSHost Tattersall Distilling, The Cocktail Room at 18th and Central shows off the craft distilling movement in Minnesota and beyond.

The new bar gets its name from Tattersall Distilling’s location in Northeast Minneapolis, and one of its most popular drinks.

Tattersall Distilling is a nationally acclaimed Minneapolis-based craft distiller, which makes organic vodka, straight rye whiskey, apple brandy, aquavit, gin and an extensive portfolio of liqueurs, all with an emphasis on using local ingredients and sustainable practices.

In addition to the unique drink options and specialty cocktails on the menu created for the MSP venue, many of the bar bites and plates are made from locally sourced ingredients.

Signature items menu items include smoked salmon, lemon pepper wings, house-made onion dip, and chicken bacon flatbread. 

There’s also house popcorn, so we’re totally there.