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Airports empty – but busy

Airports keeping busy

As travel begins, very slowly, to gear up, most airports still feel quite empty.

But that doesn’t mean airport teams aren’t keeping busy.

Someone was having fun with the airport code for Hartsfield-Jackson Atlanta International Airport (ATL):

Denver International Airport (DEN) shared some very corny jokes:

Dallas Love Field (DAL) is celebrating its history:

And McCarran International Airport (LAS) in Las Vegas is having fun with its Vegas-themed public awareness campaign.

Winners: World’s Best Airports for 2020

Even if spending time in an airport was once your least favorite part of traveling, we bet standing in line to go through security is probably sounding pretty good.

And when the time comes to begin traveling again, we hope that adventure will begin or end in one of the winners from the 2020 Skytrax World Airport Awards.

To no one’s surprise, Singapore’s Changi Airport wins the award for the World’s Best Airport for the eighth consecutive year.

Already a four-terminal wonderland of shops, restaurants, gardens, wide-open spaces and fun activities, in 2019 Changi opened The Jewel.

The bonus addition connects three of the airport’s four terminals and is filled with more shops, restaurants, gardens and activities built around a circular 130-foot tall Rain Vortex that is the world’s tallest indoor waterfall.

Courtesy Changi Airport

Changi also won the award for the World’s Best Airport Leisure Amenities, ahead of South Korea’s Incheon Airport and Amsterdam Schiphol Airport.

Here’s the full list of the winners for World’s Top 10 Airports 2020:

  1. Singapore Changi Airport
  2. Tokyo Haneda Airport
  3. Hamad International Airport Doha
  4. Incheon International Airport
  5. Munich Airport
  6. Hong Kong International Airport
  7. Narita International Airport
  8. Central Japan International Airport
  9. Amsterdam Schiphol Airport
  10. Kansai International Airport
Richmond, British Columbia on December 16, 2015. (BEN NELMS for YVR)

In the Best Airports in North America category, Vancouver International Airport (YVR) took the top spot, followed by Houston’s George Bush Intercontinental Airport (IAH), Cincinnati/Northern Kentucky International Airport (CVG), Denver International Airport (DEN) and Hartsfield-Jackson Atlanta International Airport (ATL).

No North American airport shows up on the 2020 list of winners for World’s Cleanest Airports (Tokyo’s Haneda Airport wins that category) or World’s Best Airport Dining (Narita International Airport in Tokyo wins there).

However, the Houston Airport System took first place in the World’s Best Website and Digital Services category.

See the full list of winners in all categories on the Skytrax World Airport Awards website.

Closed concourses, shuttered concessions: airports in the age of coronavirus

Covid-19 is disastrous for airlines and air travel, with thousands of flights already axed and more cuts being announced daily.

But the deep drop in passengers is also hammering airports.

Fewer than 100,000 passengers and crewmembers were screened at U.S. airports on April 8. That was a record low and a 95% decline from the same date a year ago, according to the Transportation Security Administration.

But airports are essential community services and must stay open.

“Especially in the time of crisis when critically needed supplies are being shipped and medical workers are being asked to travel to the hardest hit cities,” said Kevin Burke, President and CEO of airport member organization Airports Council International – North America (ACI-NA).

In a recent economic bulletin, ACI-World predicts that, globally, COVID-19 will wipe out almost half of all revenues for airports for 2020.

In the U.S., Burke says ACI-NA expects total airport operating revenue will decrease by roughly $12.3 billion for 2020, a nearly 49 percent reduction.

Some of these losses may be offset once the U.S. Transportation Department and the Federal Aviation Administration begins distributing the $10 billion airports are slated to receive from the recently signed CARES Act.

“However, we expect our losses will increase as this crisis continues,” said Burke.

How are airports coping?

Airports around the country are taking a wide variety of measures to cope and cut costs.

Efforts include closing and consolidating security checkpoints, locking yoga rooms and kids play areas, and shuttering restaurants and concessions. Many airports are even turning off escalators and moving walkways to save on electricity bills.

At Pittsburgh International Airport, which has seen a 90% reduction in the number of passengers, so many commercial flights have been canceled that the airport is using one of its four runways as a parking lot for almost 100 grounded planes.

The parking fees for those planes won’t come close to replacing revenue losses from the airport’s key income sources which, like other airports, include fees related to airline and passenger activity, said airport CEO Christina Cassotis.

But the airport must stay open and operational as an essential part of the country’s transportation system,” she said.

“And whether we have one passenger or one plane, we must do the same work to make sure everything is in good working order, from wildlife management to cutting the grass and making sure the airfields are free of debris,” said Cassotis.

At Los Angeles International Airport, the airport’s Landside Access Modernization Program (LAMP) and terminal modernization projects are continuing as planned. But other airports are freezing work on major construction projects.

Salt Lake City International Airport (SLC) has 25 planes parked in ramp areas and de-icing pads, said airport spokeswoman Nancy Volmer. Inside the terminals, close to 50% of concessions are now closed.

Denver International Airport has closed one of its six runways and is now operating with one 24-hour checkpoint. Among a wide variety of other measures, the airport disabled the air hand dryers in restrooms to reduce the spread of germs, closed the Interfaith Chapel and is stopping valet parking in its east and west garages on April 10.

And at Florida’s Jacksonville International Airport (JAX), both concourses remain open with only three of the airport’s 13 stores and three of its 15 restaurants operating. Because the airports’ volunteer ambassador program has been suspended, the airport’s traditional and very popular Mother’s Day flower giveaway has been canceled for this year.

“There are no volunteers to hand the flowers out and really very few passengers traveling through the terminal,” said JAX spokesman Greg Willis.

Seattle-Tacoma International Airport (SEA) reports that passenger counts are down as much as 90 percent. The airport’s children’s play area is closed, both the live music and the Visitor Pass programs are suspended and a long list of bars, restaurants and shops are shuttered.

To help concession operators, some of which opened new shops, bars and restaurants in just the last month as part of the airport’s expansion and modernization programs, the Port of Seattle established a short-term emergency relief package that includes a two-month deferral of rent and fees.

Airports elsewhere are figuring out how to help tenants as well.

Rent and fee deferrals will help in the short run, But the Airport Restaurant and Retail Association, which represents more than 20 large and small airport concessionaires, is asking U.S. airports to consider offering 12 months of rent abatement.

“Our businesses are part of the nature and character of airports and were projected to do $10 billion worth of sales in 2020,” said Pat Murray, ARRA Board Chairman and Executive Vice President at SSP Group, “$2.5 billion of that would have been paid in rent and fees to airports. Now we’re looking at a sales drop of over $9.5 billion.”

If some sort of relief isn’t offered, he said, “our sector may cease to exist.”

Do you miss shopping for souvenirs at airports?

The “stay home” command in response to COVID-19 is keeping us out of airports.

Besides the travel, what we’re really missing are all the souvenir-shopping opportunities airports offer.

So this week we’ll share some of the fun and offbeat souvenirs we’ve spotted at airports here and there.

First up: themed candy “poop.”

We’re not sure why this is a ‘thing.’ But we get a kick out of it. And since so much in the world right now seems to have turned to sh#!, we may as well start with some of our collection of perfectly fine chocolate and other candy spotted in airport shops that’s labeled as souvenir ‘poop.’

We’ve found Alien Poop in Houston, Turtle Poop in Florida, Sasquatch Poop in Seattle and Horse Poop in Kentucky. And, of course, Carpet Poop from the Portland International Airport.

We’ll add other non-poop souvenirs we’ve picked up at airports in the days to come. But if you have a favorite airport souvenir – or type of airport souvenir – to show off please leave a note in the comment area below.

(Not shot glasses, please..)

Grounded. For now

The fallout from the coronavirus got much worse over the weekend.

Seattle, Los Angles, New York and other cities ordered restaurants and bars closed and put a ban on how many people could gather in public spaces.

United Airlines, American Airlines and many other airlines grounded flights and announced major cuts in the days and weeks to come. And rumors are swirling about a government-ordered grounding of all passenger flights.

With so few passengers flying, airport shops are reducing hours or closing temporarily.

All airport USO lounges are closing too.

What’s next? Of course, no one knows.

Just try to stay safe. Stay away from other people who may have the virus or may get it from you.

And wash your hands.

Fewer flights, but TSA + airports still fighting germs

Pretty much every airline is spooling out schedule cuts in response to reduced passenger demand, concerns about coronavirus and government-imposed restriction.

American Airlines, Delta Air Lines, Etihad, Norwegian and Singapore Airlines are just a few carriers that have made serious schedule adjustments in the past few days.

Fewer planes will be in the skies, but airports remain open.

And the Transportation Security Administration, which recently confirmed that three of its officers at Mineta San Jose International Airport (SJC) tested positive for the COVID-19 virus, is finally getting into gear with security checkpoint-specific advice for travelers.

TSA is reminding travelers that it is OK to bring individually packaged alcohol or anti-bacterial wipes in carry-on or checked luggage. Jumbo containers of hand wipes are also allowed in carry-on or checked luggage, says TSA, as are liquid hand sanitizers.

For safety reasons, savvy travelers already know to put personal stuff such as wallets, keys, phones, loose change, etc., inside their carry-ons and not loose in the bins going through the x-ray machines.

But those bins don’t get cleaned very often – if at all – and are full of germs.

So, TSA is reminding travelers to keep their personal items from touching the bins and to wash their hands as soon as possible after going through the screening process.

Airports are continuing their efforts to stay extra clean as well.

Qantas has a fun new safety video

Qantas Airways is celebrating its 100th anniversary with some classic throwback action.

First up is this new in-flight safety video featuring ‘80s mullets, ‘70s moustaches, 1940s flying boats and 1920s propeller aircraft.

The safety video briefing features modern-day Qantas crew members in carefully recreated historical settings onboard aircraft and in airport terminals.

Qantas has also put together an exhibition showcasing the past, present and future of the airline, with artifacts, life-sized replicas and interactive installations.

The exhibition will be touring Australia for the next year, but here are a couple of highlights that seem pretty cool.

This is a replica of a Qantas 747 First Class Lounge from the 1970s.

Qantas original B747 1970s Lounge

And this is one of the scrapbooks that belonged to Qantas co-founder Fergus McMaster.

LAX Airport has a ghost kitchen

Would you order food from a kitchen?

You probably have. And now you can order a meal from a ghost kitchen at Los Angeles International Airport.

Through its LAX Shop & Dine website, travelers at Los Angeles International Airport can pre-order and pre-pay for meals from one or more food nearby food vendors, then just swing by, skip the lines, and pick up their order.

Now a new service named Breeze has been added to the order-ahead list.

The Breeze menu is full of healthy meals, including gluten-free, vegetarian and vegan options, but don’t go looking for it in the terminal.

Breeze has no physical dine-in space.

Instead, Breeze uses a ghost kitchen – a cooking space used only to prepare food for one or more delivery venues – and delivers food to a kiosk on the T2 dining terrace for pick-up.

Orders can be made via the Breeze app, the LAX Shop & Dine site or via text and picked up within minutes. Orders can also be made up to 24 hours ahead, with a specified pick-up time. Say, right before you’re about to board a flight.

Sound tasty and convenient? Breeze and services like it may soon expand the use of ghost-kitchens to other LAX terminals and other airports.

Help upgrade the food at O’Hare International Airport

Have you ever complained about the food at Chicago’s O’Hare International Airport (ORD)?

If so, here’s your chance to make a difference.

The airport is partnering once again with HMSHost and inviting chefs of all abilities from across the country to enter the Channel Your Inner Chef competition.

Entrants may be “aspiring, connoisseur, or otherwise.”

The event takes place at O’Hare on March 24, 2020. And while you don’t need to be a master chef to enter this live cooking competition, you do need to get busy.

Entrants need to make an up-to-five-minute video of themselves preparing a favorite original recipe. The video entries need to be submitted by February 17 at the Channel Your Inner Chef website.

Five finalists will be selected from the video entries. Those finalists will be flown to Chicago to compete in a live cook-off in front of an audience and a panel of judges at O’Hare on March 24, 2020.

During the 30-minute cook-off, finalists will be challenged to create an original recipe using some of the food ingredients laid out before them.

The winning dish will be featured on the menu of an O’Hare restaurant.

The grand prize winner will win a VIP experience for two to the James Beard Awards Gala being held on May 4, 2020, in Chicago. The winner will also get two roundtrip airline tickets for a flight anywhere within the continental U.S.

Sound like something for you or someone you know? Find more details at Channel Your Inner Chef.

Below is a video from last year’s event.

StuckatTheAirport.com was on-site for last year’s competition. We got a kick out the fact that, after competing against each other, the contestants got together to cook themselves a feast with some of the fresh fish, meats and other unused ingredients that had been fanned out for them.

“We’re cooks,” one contestant told us, “We not going to let good food go to waste.”

MSP airport’s newest cocktail bar

Heading to or through Minneapolis-St. Paul International Airport soon?

Here at Stuck at the Airport, we are all about cool amenities and shops and restaurants that reflect the local community.

So, we’re curious to check out the newest addition at Minneapolis-St. Paul International Airport: The Cocktail Room at 18th and Central in Terminal 1 Concourse A.

A collaboration between HMSHost Tattersall Distilling, The Cocktail Room at 18th and Central shows off the craft distilling movement in Minnesota and beyond.

The new bar gets its name from Tattersall Distilling’s location in Northeast Minneapolis, and one of its most popular drinks.

Tattersall Distilling is a nationally acclaimed Minneapolis-based craft distiller, which makes organic vodka, straight rye whiskey, apple brandy, aquavit, gin and an extensive portfolio of liqueurs, all with an emphasis on using local ingredients and sustainable practices.

In addition to the unique drink options and specialty cocktails on the menu created for the MSP venue, many of the bar bites and plates are made from locally sourced ingredients.

Signature items menu items include smoked salmon, lemon pepper wings, house-made onion dip, and chicken bacon flatbread. 

There’s also house popcorn, so we’re totally there.