family travel

Ready for a ‘vaxication’?

(This is a story we wrote for NBC News)

Ready to Travel?

A growing wave of relaxed restrictions, along with an increasing number of vaccinated Americans, is leading to a surge in “vaxications” and other trips, after a year of pandemic-induced lockdowns.

Mothballed restaurants, hotels and attractions, canceled cruise seasons, and record low airline passenger traffic are making way for a brisk uptick in travel plans. Around half of Americans set to take a trip in the next three months, according to an analysis from the U.S. Travel Association.

“People have an 18-month supply of events, visits and vacations to catch up on,” said Michael McCall, professor of hospitality business at Michigan State University. “There is a substantial pent-up desire to travel. Families have not hugged or spent time together.”

After more than a year of closure, Disneyland looks set to open in April, along with many other theme parks. Dollywood theme park, for example, in Pigeon Forge, Tennessee, opened for the season last weekend, just in time for spring break, as is its tradition.

Live indoor music has already returned to New Orleans, although dancing inside clubs remains prohibited.

Business is brisk right now at Biloxi Shrimping Trip in Biloxi, Mississippi, which got hit hard during the pandemic. In March 2020, “we lost all our group travel clients and walk-up business for the year in just a few days,” said owner and operator Mike Moore, “But the start of 2021 has been surprisingly busy, even compared to last year. Our vessel has been operating steadily with walk-ups and the phone is starting to ring for groups visiting in the fall and also for spring of 2022.”

Urban areas are seeing visitors return, too.

“Since the beginning of February 2021, we have begun to see more travelers from outside our region,” said Rudd Schupp, chef concierge at tourist information center Visit Seattle.

While great airfare deals have lured some to Seattle from California, Utah, Montana and Texas, many visitors from the neighboring states of Oregon and Idaho “just wanted to get in the car and drive somewhere,” Rudd said.

Road trips were popular last summer, but even more people could be hitting the road this summer. Travelers in a recent TripIt survey said they will be ready to head out on a road trip as early as June in a personal car (83 percent) or in a rented car or RV (60 percent), with more than 60 percent planning to drive for Memorial Day, Fourth of July and Labor Day trips.

Many of those trips will include hotels stays, but many road trippers will stay in their RVs and in campgrounds.

Jon Gray, CEO of RVShare, a peer-to-peer RV rental marketplace, said bookings for spring break are already up by 114 percent compared to last year.

Private and public campgrounds are also seeing an uptick in reservations, with some opening earlier than usual this year. Advance reservations were already up by 150 percent as early as January at many campsites affiliated with the Jellystone Park franchise network, which has nearly 80 family campgrounds across the U.S. and Canada. Campspot, a campground reservation software system, said guests are booking longer and more frequent trips, with a nearly 300 percent increase in guests booking multiple trips.

Even the hard-hit cruise industry is hoping to salvage some of its 2021 season. While the Centers for Disease Control and Prevention lifted its no-sail order in October, the restrictions in the Framework for Conditional Sailing Order that replaced it have led most major cruise lines to voluntarily extend their sailing suspensions.

Some cruise lines have announced that when cruises return, all crew and passengers will be required to have proof of negative Covid-19 tests and vaccinations. In the meantime, “we continue to see significant interest among cruisers in returning to sea,” said Colleen McDaniel, editor-in-chief of Cruise Critic.

Based on a recent survey of our readers, 42 percent shared that they are currently looking to book a future cruise — and a majority of those are looking to sail within the next 12 months. So, though they are not yet able to sail, they’re eager to do so when the time is right,” McDaniel said.

LAX Flight Path Museum airplane models

Air travel has already picked up significantly, with the Transportation Security Administration screening the largest number of passengers last week since the pandemic hit. While the numbers are still way down compared to pre-pandemic times, traffic is rising enough to give airlines confidence to bring back many paused routes and introduce new services: Hawaiian Airlines just launched a new nonstop service from Orlando, Florida, to Honolulu; JetBlue Airways will soon begin flying between Hartford, Connecticut, and Miami; and American Airlines announced 10 new, returning and seasonal routes out of Austin, Texas.

“Airlines are seeing more people shopping for flights on their websites and they are getting more queries through travel agencies. They are seeing booking volumes build,” said Henry Harteveldt, president of Atmosphere Research Group. “Because international travel restrictions still exist between the U.S. and many countries, most of the demand is domestic or to the few countries where Americans are allowed to visit, such as Mexico and Costa Rica. But there is hope on the horizon.”

Passengers whose flights or travel plans were canceled during the pandemic are also sitting on billions of dollars of travel vouchers, many of which expire soon. “Airlines want you to use that credit, so this may be a great summer for people to get out on the road and into the skies,” Harteveldt said.

Travel experts say anyone wishing to take a trip should be exercising caution, especially in light of the CDC’s recommendation that travel be avoided where possible, even for passengers who are vaccinated.

“If you’re considering travel sometime this year, it’s more important than ever to do your due diligence ahead of any trip to ensure it is safe and enjoyable,” said Paula Twidale, senior vice president for AAA Travel.

Travel on the rebound? Bookings say yes.

[This is a slightly different version of the story we prepared for NBC News]

As the pace of Covid-19 vaccinations is ramping up, so is consumer confidence — and with it, a surge in travel bookings.

“Many travelers are feeling optimistic that they will be able to vacation abroad this year. Many people are already actively planning their next big trip; even for trips more than four months out,” said Shibani Walia, senior research analyst at Tripadvisor.

2020 was the worst year in history for air travel demand, according to the International Air Transport Association, with global passenger traffic falling more than 65 percent, compared to 2019. The hotel industry also tanked, surpassing 1 billion unsold room nights, according to hotel industry research firm STR. The story was much the same for cruises, attractions, and tours, with the World Tourism Organization calling 2020 the worst year on record.

Pent up demand fuel bookings

With a comprehensive vaccine schedule and pent-up demand for leaving home, vacation planning and bookings are on the rise for late 2021, 2022, and beyond.

Spirit Airlines announced Thursday it would start training new pilots and flight attendants as of next month, in preparation for a spike in leisure travel.

“We just got our first shot. So maybe we could plan a trip this summer or later this year,” says Vicky Stein of New York. “I’d love to visit my son in Vancouver, B.C. But that depends on the regulations in Canada. At this point, I’d be happy to go to Vermont.”

A recent Tripadvisor survey found that 80 percent of U.S. consumers planned to take at least one overnight domestic leisure trip in 2021. Just over one-third of respondents planning at least three domestic trips this year. Popular destinations such as Orlando are already seeing a hopeful booking rebound.

“The region expects 2021 spring break travel to mirror the Christmas and New Year holidays, when occupancy reached 50 percent,” said Daryl Cronk, senior director of market research for Visit Orlando. “This would be a significant improvement over last year’s 12 percent, one of the lowest points of the year.”

Tripadvisor’s survey also found a strong interest in international travel planning. Nearly half (47%) of all respondents said they are planning to travel internationally in 2021.

Already, the majority of hotel clicks for trips taking place from May onwards are to international destinations, Tripadvisor noted. “This is an early signal that travelers are feeling increasingly confident they will be able to travel abroad in 2021, at least in the back half of the year.”

Italy, France, Japan, Australia, and Greece are at the top of most travelers’ lists, said Misty Belles, managing director at Virtuoso travel network, citing customer planning.

Cruises may make a comeback

Travelers are also eyeing cruises, a good sign for the many cruise lines that had to abandon entire sailing seasons.

“We’re seeing growing confidence from cruisers as vaccines begin to be distributed,” said Colleen McDaniel, editor-in-chief at Cruise Critic. “Both because they see it as a step in the right direction for the return of travel, and because they’ll feel most comfortable sailing knowing that they and their fellow passengers have been vaccinated.”

Many cruisers are making their bookings further out.

“Our 136-day 2021-2022 Viking World Cruise sold out more than a year in advance,” says Richard Marnell, Executive Vice President of Marketing for Viking. “And we have had such strong demand for our new Mississippi River cruises that we opened additional dates for sale in 2023 sooner than expected.” 

Rich and Suzi McClear of Sitka, Alaska, whose 2020 Holland America Line world cruise was cut short due to the pandemic, are anxious to go back to sea. “We’re rebooked for a 2022 world cruise. We’re also booked for the 2023 world cruise, which we view as an insurance policy in case the 2022 cruise does not go,” they said in an email.

Should you book a trip too?

Most travel companies now have flexible and more generous booking and cancellation policies, and prices are historically low. So, it can be a good time to book future trips.

Airfares, for example, are 20 percent lower compared to last year, said Adit Damodaran, economist for travel app Hopper. “Domestic airfare prices are expected to rise in mid-to-late March and gradually return to 2019 levels over the course of the year. And it is not too early to book for 2022, especially if you’re booking with trip protection or flexible booking options.

Cities strive to out-sanitize each other in a bid for tourist dollars

(This is an ever so slightly different version of my story that posted on NBC News).

Would a “clean city” pledge get you to plan a trip?

We’re into what by all rights should be a busy summer travel season. But many states are hitting the breaks on reopening plans due to record spikes in COVID-19 cases.

Yet in many parts of the country, beaches and bars are filling up, hotel occupancy rates are rising and attractions such as zoos, aquariums and museums are welcoming back visitors.

Disney World Resort’s phased opening plans in Florida are on track, even though Disneyland’s plans in California are delayed.  

The push to reopen is being fueled in part by businesses starving for customers and cash flow. But also by a cooped up public cautiously optimistic about making travel plans and hoping for a slowdown in the spread of COVID-19.

Communities that for months have been asking guests to stay away are now scrambling for ways to get business and leisure travelers to come back.

Campaigns to get tourists back

Now, branded campaigns declaring a destination clean, safe, and sanitized are trending.

“Tourism has taken a serious blow and destinations are doing whatever they can to restore consumer confidence,” says Misty Belles, a managing director with the Virtuoso travel agency network. “We know that concerns over contracting the virus are one of the key barriers to getting people comfortable with traveling again, so cities across the country are touting their enhanced cleaning protocols to quell those fears,” she adds.

In Ohio, window decals and website badges in Columbus are a sign that businesses have signed the “Live Forward” pledge to make the health and safety of patrons a priority.

“To meet this obligation, we’ve established additional protection measures and trained our team in enhanced best practices for safety and sanitation,” says David Miller, President and CEO of Cameron Mitchell Restaurants.

Cleveland’s Clean Committed campaign provides participating businesses with safety kits, guidelines, and materials to help make sure the city is ready for the return of visitors.

In Rochester, Minnesota (home of the Mayo Clinic), businesses in the Rochester Ready program are also implementing protocols in physical distancing, masking, cleaning, sanitizing and building ventilation.

Nashville’s Good to Go program is one of many with searchable databases of businesses that have vowed to adhere to coronavirus guidelines.

States are getting into the act as well. For example, Indiana has a Hoosier Hospitality Promise and the Count on Me NC public health initiative program stretches across North Carolina.

The list of vacation spots with clean campaigns is long and getting longer.

It is not only because cities are taking the health concerns of citizens and visitors seriously. Lodging industry consultant Bjorn Hanson says it also because “no destination manager or government entity wants to be viewed as doing less than others to attract and protect travelers.”

Will travelers trust a city’s seal of cleanliness?

Megan Tenney, whose family of six has been traveling full time since September 2018, now monitors COVID requirements and the health news in places the family is considering visiting.

“We’re focusing on places that seem to be doing better or were less affected to begin with,” said Tenney, “And I think a ‘clean campaign’ would give us the confidence to travel to a location.”

But while Brian DeRoy of Charleston, South Carolina feels that “whoever can market best in the game of being clean is going to have an advantage,” Seattle-based frequent traveler Rob Grabarek would not feel reassured by a city’s program alone.

“I’d have to examine the extent of a local government’s policies to see if I felt there were sufficient,” said Grabarek, “And while I applaud the idea of identifying businesses that are in compliance, I wouldn’t feel safe unless the entire community were adhering to the same stringent practices.”

Given that there is no single organization or government entity to oversee and assure that all these cleaning campaigns are effective, the emphasis on cleanliness as a destination marketing tool may not last long.

“Our travel advisors tell us there are really two traveler mindsets right now,” said Virtuoso’s Belles, “Those who want to pull back the curtain and know how everything they potentially come in contact with is being sterilized and those who just want to trust that it’s happening. Too much focus on cleanliness may actually backfire on those looking for the escapism in their vacation.”

What do you think? Would a city’s pledge of cleanliness be reassuring enough to get you to plan a trip?

Free ice-skating + free bag drop service at Denver Int’l Airport

Free ice-skating is back at Denver International Airport. DEN has also added a free early bag drop service.

The free ice-skating rink at Denver International Airport’s outdoor plaza is back again for its third season.

The rink is open from 9 a.m. to 9 p.m. daily through January 6 on the DEN Plaza between the main terminal and Westin hotel.

Even better, there’s no need to travel with your own skates.  The “Skate Shop” Airstream trailer located on the plaza has free skate rentals in many sizes.  For those who don’t want to skate, but just want to hang out, there are bleachers and lounge seating.

A partnership this year with United Airlines, the DEN ice rink will feature music each day and offer free hot chocolate and cider starting at noon on Fridays. There will also be special appearances and performances on the ice every Friday from 11:30 a.m. to 1:30 p.m. including curling lessons and mascot appearances.

“Ice skating on our pop-up ice rink has quickly become a signature event for Denver International Airport,” said CEO Kim Day. “It’s just another way we’re demonstrating our commitment to an improved passenger experience. For flight crews, travelers, employees and even local residents, skating with the dramatic backdrop of the Jeppesen Terminal is becoming a seasonal tradition.”

Denver International Airport recenty introduced another helpful amenity:  free early bag drop and check-in service at the Transit Center and at the Pikes Peak and Mt. Elbert shutttle parking lots.

The bag-drop service allows passengers to drop off their bags, check-in and get a boarding pass before entering the terminals luggage-free.

At the parking lots, travelers can drive in and drop off  their bags before they park. A greeter at the bag drop kiosk will remove the bags from the car, complete the check-in process process and print out a boarding pass. That means no luggage to drag onto and off of the shuttle van to the terminal. Nice!

Keep in mind, that bags must be dropped off at least 90 minutes before a flight. And while the bag drop service is free, those pesky airline baggage fees will still apply. But those fees can be paid at the bag drop locations too.

The DEN bag-drop service is being offering at the Transit Center daily from 6 a.m. to 6 p.m and at the shuttle parking lots Saturday–Thursday  from 2 a.m. to 4 p.m. and on Friday from 2 a.m. to 7 p.m.

Passengers traveling on domestic flights with Southwest, United, Delta and American Airlines are eligible to use the service. Flights to international destinations are not eligible for the bag drop service.

Find more details about the new bag drop service at Denveral International Airport here.

In a press release, Denver International Airport claims this is the first such service at an airport. But in 2012 Phoenix Sky Harbor International Airport introduced early bag drop service at its East Economy parking lot and at the PHX SkyTrain Station, expanding the service to the rental car center in 2014.

Unfortunately, PHX no longer offers early bag drop service. But here’s hoping it comes back.

How to keep you and your kids from going crazy at the airport

 

The holidays are fast approaching, and that means lots of families will be heading to airports with their kids.

Adults forced to hang out in airports can visit bars, tour shops or treat themselves to a nice meal, but I thought this would be a good time to share some tips I worked up last year for Travel + Leisure about giving kids something to do at the airport beyond crying, whining and getting underfoot at the gates.

 

Airport or a theme park?

Orlando_Airport_Snow White

An arcade, a 3,000-gallon aquarium in the Main Terminal food court, a fun fountain and photo-op ready statues of Mickey Mouse, Snow White and other celebrity characters make Orlando International feel more like a theme park than an airport.

Shops for the Kennedy Space Center, Disney, SeaWorld and Universal Orlando offer one last chance for must-have souvenirs. And the top floor of the parking garage is a great spot to watch the area’s nightly theme park fireworks – for free.

 Robots and Mr. Rogers

Mr Rogers at PIT

Pittsburgh International Airport entertains children with its freshly refurbished Kidsport area filled with interactive displays, an exhibit honoring the Steel City’s own Fred Rogers and his “Mister Rogers’ Neighborhood” TV show and a giant Tyrannosaurus rex skeleton.

PIT is also home to an art installation billed as theWorld’s only in-airport robot repair shop,” and a giant transformer-like robotic figure inspired by the city’s bridges.

 

Child-friendly in Chicago

 

At Chicago’s O’Hare International Airport, the ever-popular “Kids on the Fly” play area in Terminal 2 lets little ones climb on airport-themed toys while, in Terminal 1, a four-story tall, 72-foot long skeleton model of abrachiosaurus looks down from its spot outside the Field Museum.

Kids get exercise and entertainment walking along the 744-foot-long kinetic neon light sculpture in the Terminal 1 underground walkway and a reason to look up “sustainability” after visiting the 26 soil-free plant towers in O’Hare’s aeroponic garden.

 

Play with pups – or pigs

Teams of adorable, stress-busting therapy dogs wearing “Pet Me!” vests regularly make the rounds at dozens of U.S. airports and the specially-trained pups (and, at SFO, a token pig) are happy to get hugs and kisses from kids.

The pooches will patiently pose for photos and their handlers usually have souvenir trading cards to give out featuring head shots and stats (i.e. age, breed and favorite treats) for each animal.

 

An airport or a museum?

Many airports stage family-friendly art and history exhibitions year-round.  Check your airport’s website for what’s on view when you’re traveling.

 

 

Sometimes the best part of hanging out with kids at the airport is the great show put on by the airplanes and the bustle of activity out on the airfield.

Watch from a window seat in a gate area or food court, or head for an airport observation deck.

Baltimore-Washington International Airport has a large pre-security viewing gallery (with exhibits and a snack bar) and there’s a small post-security viewing deck at the entrance to Terminal 2 in Minneapolis-St. Paul International Airport.

Got some ‘kids at the airport’ tips to share?

500 kids color a new livery for a Korean Air plane

On Saturday morning, 500 lucky kids (and their parents) poured into a Korean Air hangar in Seoul, Korea to help color a giant picture that will soon wrap one of the airline’s Boeing 777-200 planes.

Korean Air livery design - photo Harriet Baskas

Map of the design to be colored by children – photo Harriet Baskas

The event marks the 10th anniversary of a competitive drawing contest in which one child’s drawing is usually chosen to adorn a plane. This year, however, the airline commissioned its own design and created a festival where children worked together in teams to color and paint sections of the 64 X 40-foot image that were then put together to form one colorful whole.

Korean Air livery

Here are some more snaps from the day, which included live music, a magician, crafts activities and a chance to tour a 787 plane.

Korean Air coloring event

 

Participants in Korean Air kids coloring festival

 

Korean Air coloring event

Putting all the pieces together

 

Korean Air art

Finished artwork – courtesy Korean Air

 

My attendance at the children’s coloring festival in Seoul is courtesy of Korean Air and kicks off a week of touring some of the carrier’s operations throughout the country. Stay tuned for more images and stories from my visit.

Pop-Up virtual reality experience at JFK T4

                                                                            

If you’re traveling through Terminal 4 at John F. Kennedy Interational Airport in the next few months and have been curious about what all that fuss is about headsets offering viritual and mixed reality experiences, you’re in luck.

Periscape VR has opened a six-month pop-up shop with freestanding VR towers and 12 stations in the terminal to offer travelers a chance to test out the technolgy with 5-10 minute-long experiences costing $1 – $2 per minute.

The experiences are grouped into five categories and might offer a fun way to spend a few minutes while waiting for a flight.

Here’s the menu:

If you give it a try let us know how it works and if it’s something we should nominate for Airport Amenity of the Week.

Airline amenity kits you might fight the kids for

A wide range of airline amenity kits, for both adults and children, were on display last week in Hamburg, Germany as part of the World Travel Catering and Onboard Services Expo.

Amenity kits for adults were lovely, of course, but those for kids just look like lots more fun. Especially the Super Hero kit I spotted (below) that includes a backpack with a built-in cape!

 

Nursing pods for Hartsfield-Jackson Atlanta Int’l Airport

Slowly, but surely, airports around the country are catching on to the fact that nursing mothers in transit need a clean, safe place to breastfeed their babies or pump milk, and that bathroom stalls or mop closets aren’t the answer.

A better alternative: the increasing number of nursing rooms that are popping up at airports, and the standalone lactation pods made by Vermont-based Mamava, which are now at about three dozen airports.

Now, just in time for “DontCryoverSpilledMilk” Day – February 11 – Hartsfield-Jackson Atlanta International Airport is getting six Mamva nursing pods.

Like other airport-installed nursing pods, the Zappos-sponsored Mamava suites at ATL will have locking doors, AC and USB power, a fold down table and two benches.  ATL’s pods, though, are introducing a few new amenities, including lactation pad dispensers, cleaning wipes and trash cans, happiness quotes, and special soundtracks designed to get the milk flowing. “Think ocean waves, baby giggles, etc,” says Mamava.

See more information about the pods and the Zappos partnership on Mamava’s “Pumpcast.”

ATL’s Mamava nursing pods will be hard to miss: just look for the giant babies.

 

 

Munich Airport Christmas Market

Munich Airport’s Christmas and Winter Market is open – so here’s hoping you have a long layover here.

For the 19th consecutive year, the large covered space between the Munich Airport terminals has been transformed into a winter wonderland with more than 40 kiosks in among 450 real Christmas trees and plenty of seasonal treats and local handicrafts.

Better yet, at the center of the market is a free ice-skating rink (with low-cost skate rentals) where visitors can try out Eisstockschiessen, Bavaria’s broom-free version of curling.

Entertainment is offered daily, except Mondays, starting at 6 pm, with a wide range of live musical acts, including jazz, swing, gospel, rock and pop bands and, every Thursday at 6pm, a DJ spins tunes for the skaters on the ice. Each Wednesday starting at 4 p.m. an evening of family-oriented fairytale performances and magic shows is scheduled.

Sound like fun at the airport? Munich Airport’s Christmas and Winter Market is open daily from 11am – pm through December 30.