family travel

Airport Amenity of the Week: My First Flight Buttons

Whether you’re a kid or an adult, your first flight on an airplane is a big deal.

Virginia’s Norfolk International Airport (ORF) gets that. And, clearly, the folks who work at the airport remember that scared, giddy feeling of taking that first flight.

Like many other airports, ORF is on target to break passenger records this year. And like many other airports, ORF has a bundle of capital projects underway to modernize and expand its facilities.

The airport is also working on upping the customer experience. They’ve built a new children’s play area and have complimentary coloring books and crayons available at the airport Information Booth for anyone who asks.

Also free for the asking, My First Flight buttons.

“The idea is akin to what some theme parks make available for first-time visitors,” said ORF airport spokesperson Chris Jones. “We found a button-making kit online and then designed and created the buttons in-house. Hopefully, kids will hold onto them as keepsakes to remember their first flight into or out of ORF.”

The My First Flight buttons are rolling out this week and are available at the airport information booth. Volunteer Ambassadors are also carrying them to hand out.

Keep in mind: First Flights can take place at any age.

So don’t be shy about asking for a My First Flight button at ORF if you fit the bill. You don’t have to wear it, but it’s a great souvenir.

And it’s our Airport Amenity of the Week.

Camping this summer? It’s getting easier to stay connected.

You can stay in touch while camping. Or not.

(This is a slightly different version of a story we wrote for NBC News)

What makes a happy camper this summer? S’mores, sing-alongs and — lately — streaming.

The pandemic nudged millions of people toward outdoorsy trips and experiences, and many are now hooked. But they’re increasingly demanding a decent Wi-Fi connection wherever they pitch their tents or park their RVs, and campsites are providing it.

Wi-Fi at campgrounds has become “the fourth utility behind water, sewer and electric,” said Tim Rout, founder and chief solutions officer at AccessParks, a San Diego-based broadband provider for RV parks and campgrounds.

“Six or seven years ago it was a ‘nice to have’ service so people could load their email or check their bank account,” said Rout. “Now people expect the same quality of service in RV parks that they get at home.”

Who wants to be connected when camping?

About 40% of campers say Wi-Fi availability influences where they decide to camp, said David Basler, chief strategy officer for the Outdoor Hospitality Industry trade group. “Generationally, this increases to 65% in Gen Z and millennials and 45% in Gen X campers,” he said.

Searches for Wi-Fi-equipped U.S. properties on the campsite booking platform Hipcamp are up 110% year over year, according to founder and CEO Alyssa Ravasio, who said the number of such sites grew by 30% over the past year. Most Hipcamp hosts that provide Wi-Fi don’t charge guests extra for it, Ravasio added.

Wi-Fi is now offered at 82% of U.S. campsites, OHI estimates, slightly ahead of laundry and even shower facilities. It was the most commonly provided amenity last year among privately operated camping properties surveyed recently by The Dyrt. The camping information app found Wi-Fi being added at a faster rate (nearly 16% of campsites added it from 2022 to 2023) than pickleball courts (12%), dog parks or kayaks and canoes (each at 10%).

Working while camping

The Dyrt found 29% of campers worked while camping last year, up from less than 24% in 2022 and 2021, even as more employers mandated a return to in-person work. Some campers may have been “quiet vacationing” — working from a remote destination rather than taking off to fully unplug.

Rout said AccessParks’ business was already growing before the pandemic. “But since more people flocked to the outdoors and RV sales accelerated, there is a younger, more professional demographic in campgrounds — more families, more Zoom calls with work, distance learning, etc.,” he said. “Since then, our growth has dramatically increased due to the demand for fast broadband Wi-Fi.”

At least one Montana campground relies on Wi-Fi for a camera system that monitors the area for grizzly bears, Rout added.

Wiring up

Marley Behnke said Wi-Fi was already installed at the campground in Grayling, Michigan, that she bought in late 2022. In addition to letting guests stay connected and share details from their adventures with loved ones, “there are apps that provide real-time updates for activities, facilitate food delivery, organize scavenger hunts and enable interactive games,” she said.

Wiring a campsite for high-speed broadband comes with challenges like ensuring the signal can make its way through uneven terrain, trees and metal RV bodies and withstand extreme weather. Depending on property size and the type of service offered, installation might run anywhere from $50,000 to $500,000, Rout said, though campgrounds can typically recoup the expense by raising prices by little more than $1 a night.

While middle- and lower-income travelers are especially keen to camp this summer, Deloitte researchers say, camping demand is up 7% in a year when high-income travelers comprise a greater share of this season’s leisure travelers overall. The “glamping” (glamorous camping) sector is forecast to grow by more than 15% each year through 2029, according to Arizton market research.

“I’ve got kids who have not grown up camping consistently, so I definitely need a posher camping experience,” said Sommer Nyte, 46, a Bellingham, Washington, realtor who recently bought a new pop-up tent trailer. Wi-Fi is on her wish list alongside pools, boat rentals and programming for families with children.

Internet connectivity isn’t sweeping every campsite, though.

While the RV Industry Association found about 60% of private sites offered Wi-Fi as of 2022, only 3% of public ones did.

(Photos courtesy Flickr Commons)

New Zealand’s Christchurch Airport lights up

In New Zealand, the appearance of a group of stars named Ngā mata o te ariki Tāwhirimātea (Matariki) in the winter night sky marks the traditional beginning of the Māori new year.

This year those stars are set to appear on July 14 and New Zealand’s Christchurch International Airport (CHC) is marking the beginning of the Māori new year by lighting up the terminal and the Airways New Zealand tower.

More cool amenities at Christchurch Airport

In addition to some great art inside and around the terminal, which travelers can discover on this handy art trail map, Christchurch Airport has outdoor ping pong tables on its plaza and themed jet bridges.

The Stuck at the Airport team hasn’t seen these themed jet bridges in person – yet – but we love the idea.

According to the airport, each themed jet bridge features floor to ceiling imagery of a special southern landscape, accompanied by the scene’s distinctive sounds and scents. Scents!!!

The themes are updated every so often with new sights, sounds and smells. But current themes include the Mackenzie Night Sky, West Coast, Kaikoura, Abel Tasman, Fiordland, a Canterbury sheep farm, Mackenzie country, Christchurch Adventure Park and a Marlborough vineyard.

Some of the other amenities we’re looking forward to exploring at Christchurch Airport include the coloring wall and the complimentary Mini Explorer Activity Books.

We’re also intrigued by ‘Spitfire Square,‘ which is a short walk from the airport terminal and home to a fitness center, a hair salon and a pharmacy.

Heathrow Airport handing out Holiday Gifts

Like all airports, London’s Heathrow Airport is very busy for the holidays, with more than three million travelers expected to pass through the terminals in just the last two weeks of December.

But unlike all airports, Heathrow is passing out thousands of gifts to passengers to help them on their merry way.

Throughout December, Heathrow’s team of ‘Little Here to Helpers’ are handing out 10,000 gifts across all four terminals. The gifts are provided by airport tenants, including airlines, shops, bars, and restaurants, and include everything from free flights and lounge access to Chanel perfumes, Pret breakfasts, and designer makeup from World Duty Free.

Want a gift? If you’re traveling through Heathrow look for the smiling folks in Santa hats hanging out near one of the 25 Christmas trees spread across the terminals. Not everyone will get a free gift, of course, but if you head that way, you’ll increase your chances.

Let us know if you score.

But wait, there’s more!

Heathrow also has an advent calendar on its website and on its app. Behind the windows, you’ll find discounts from Heathrow shops, bonus points from Heathrow Rewards, World Duty Free promotions, and deals on festive-inspired food and beverage menus.

Kids Eat Free

Airport meals can get expensive. And if you’re traveling with kids you’ll have to feed them too.

So it’s nice to know that Heathrow’s Kids Eat Free program is still in force.

Through January 3, 2023 participating restaurants at Heathrow Airport will offer once free child’s meal with each adult meal purchased, with a limit of four free kids meals.

This is a great airport amenity and is available during school holidays.

Who left this rat at Norway’s Bergen Airport?

You may notice the heartwarming news and social media posts about airports working hard to reunite left behind stuffed animals with their rightful owners.

Like the story of 5-year-old Ezekiel, who was reunited with the teddy bear he left behind at Milwaukee Mitchell International Airport (MKE) last month.

Or, the story that likely started the heartwarming “airports goes-all-out-to-reunite stuffed animal with child” trend. Back in 2015, Tampa International Airport took a stuffed tiger named Hobbes on an airport adventure before sending Hobbes home.

We love these stories.

So, when making our way through Norway’s Bergen Airport (BGO) last week at about 5 am we did a double-take when were spotted a stuffed rat taped to a lane post.

It was very early in the morning. But we did notice that Bergen Airport is spotless. So it didn’t seem likely that the stuffed rat was there as a social comment. Nor did it seem like an official guidepost to point travelers to their gates.

So all we could conclude was that this stuffed rat had been left behind by a small child. And that it may soon show up on Bergen Airport’s social media feed in search of its owner.

We’ll check back to see.

Other amenities spotted at Bergen Airport

Besides the stuffed rat, there are some other sights at Bergen Airport that made us smile.

The sign for the bathroom employs the hard-to-miss universal symbols for “gotta go, now.”

And the kids’ play area in the main terminal area has this fun hopscotch board with an airplane, of course, in the top box.

Have you spotted a cool amenity (or a stuffed rat) and an airport? Send us a photo and we’ll try to include it in a future post on Stuck at the Airport.