United Airlines

That 18 hour United flight between LAX and Singapore

With the launch of new non-stop service between Los Angeles and Singapore, United Airlines set a new distance record among U.S. airlines flying to or from the United States.

Thanks – or rather, due – to headwinds facing westbound aircraft, the published length of the 8,700-mile trip from Los Angeles International Airport to Singapore’s Changi Airport clocks in at whopping 17 hours and 55 minutes, with the return/eastbound trip scheduled to take ‘just’ 15 hours and 15 minutes.

While still long, for many travelers this flight significantly shortens the journey to the Lion City. Until now, passengers had to make a stop somewhere along the way.

“This flight shaves hours off that journey,” said Patrick Quayle, Vice-President of International Network for United Airlines.

The new LAX to SIN flight (UA37) is scheduled to leave Los Angeles daily at 8:55 p.m. and arrive in Singapore at 6:50 a.m. two days later, local Singapore time. The return flight (UA 38) leaves Singapore’s award-winning Changi Airport daily at 11 a.m. and is scheduled to arrive at Los Angeles International Airport at 10:15 a.m. the same day, local time.

United also serves Singapore with a daily non-stop flight from San Francisco, which at 8,466 miles is now the second longest scheduled flight operated by a carrier from the United States.

In addition to being the longest flight from the United States to anywhere in the world, the new United Airlinesnow holds the record for both the longest (LA – SIN; 8,700 miles) and second-longest flights (SFO – SIN; 8,466 miles) on Boeing 787-9 Dreamliner aircraft. That record is destined to fall in March, 2018 when Sydney, Australia-based Qantas begins flying a 787-9 Dreamliner aircraft between Perth and London, a distance of about 9009 miles.

While these will be the longest flights on Boeing 787-9 aircraft, they won’t be the world’s longest flight. That record is currently held by Qatar Airways, which flies between Doha and Auckland, a distance of 9,032 miles.

Courtesy UNITED

Shortening the flight time between Los Angeles and Singapore is not only appealing for leisure travelers heading to Asia, it gives Southern California an economic edge.

“Over 71 Singaporean companies have operations in the six counties of Southern California,” said Stephen Cheung, President of the World Trade Center, Los Angeles, “They create over 3,300 jobs for the local region and together contribute over 200 million in annual wages. So this new direct flight increases the opportunity for Singaporeans to invest in Los Angeles.”

If you’re going to be on a plane for 18 hours – or any long stretch of time – comfortable seating, upgraded amenities and the aircraft can make a difference in how you feel on arrival.

United’s 8,700-mile non-stop flight is serviced by a Boeing 787-900 Dreamliner with 252 seats: 48 in Polaris business class, laid out in a 2-2-2 configuration; 88 premium economy seats and 116 economy seats, in a 3-3-3 layout.

While the 787-9 United used on this route doesn’t have its newest Polaris business class seats (and won’t be retrofitted with them for several years), the business class section does have lie-flat seats and benefits from the airline’s Polaris service, which includes Saks Fifth Avenue-branded bedding and fleece-lined slippers.

The aircraft itself offers benefits to long-haul fliers. The composite carbon fiber material (as opposed to aluminum) used to make the aircraft means the cabin pressure and humidity can be higher than on other airplanes. That makes passengers feel as if they are flying at a lower altitude than on a standard flight and can helps cut down on the fatigue, dryness, and jet lag travelers usually experience.

United Airlines is about to retire its entire fleet of 747 aircraft, known as the “Queen of the Skies,” and through January 2018 is giving passengers flying in Polaris premium cabins a collectible 747-themed amenity kit.

In addition to amenity-kit basics such as a travel toothbrush, toothpaste, tiny tissue pack, ear plugs, lip balm and hand lotion, this kit contains some commemorative items, including 747-themed socks, a 747-themed padded eye-mask and a pack of five 747-themed trading cards. There are 15 commemorative 747 cards in the full set, giving passengers on the 18 hour LAX to Singapore flight, and others, an excuse to strike up a conservation and swap cards along with road warrior stories.

     

Eating and snacking are important on a long haul flight. United’s Polaris passengers on the Los Angeles to Singapore flights can plan on having a four course dinner, with ice-cream sundaes and Asian sweets for dessert, breakfast before arrival and a choice of serve-yourself snacks, including Ramen noodles, sandwiches, fruit and candy during the flight.

Singapore Airlines, which – like United – flies direct between San Francisco and Singapore, plans to re-introduce direct flights between Los Angeles and Singapore soon. For now, though, United Airlines is the only carrier offering direct flights between LAX and SIN.

Last week, after dipping to as low as $177 for a short time, roundtrip economy fares for United’s non-stop flights between Los and Singapore were as low as $600 (including taxes) for some early December flights.

(My story about United Airlines’ new 18-hour flight between Los Angeles and Singapore first appeared in a slightly different version on CNBC).

 

Snaps from World’s Longest Flight from the US

On Friday evening, United Airlines launched what is (for now) the World’s Longest Flight from the U.S.: an 8, 7000 flight between Los Angeles and Singapore.

Scheduled to take 17 hours and 55 minutes, the flight actually arrived more than an hour early.

I’ll be doing a few reported stories on the flight – and how to survive such a long airplane journey – but for now here are a few snaps from the pre-flight festivities.

Flight crew lines up for a group picture before United flight 37 takes off.

 

Plenty of props on hand to help celebrate the inaugural.

Business class seats stocked with Polaris bedding.

More pictures to come. Along with an hour by hour report on my (rough) journey. Thanks, United, the for the ride to Singapore.

 

Getting ready for the World’s Longest Flight

I travel to Los Angeles today so that I can join United Airlines for the launch of their LAX to Singapore flight tonight.  At 17 hours 55 minutes, this will grab the title as longest flight from the U.S.

I’ll be one of the lucky ducks flying in the cabin of a 787 offering United’s swank Polaris service and surroundings but, still, that’s an awfully long time to spend on a plane.

So I’ve been putting together a list of activities and projects to make sure I stay occupied, entertained and productive.

Here’s what I have so far:

Watch some movies.
Learn some Italian (Next month: trip to Florence!)
Hem pants
Get to inbox zero
Have (only) one drink
Check out the menu, but don’t eat too much.
Charge Fitbit. Get my 11001 steps.
Interview at least 4 other passengers about how they are staying occupied.
Finish two or three assignements due next week
Start that will.
Outline my next book.
Finish reading that book about King Leopold.
Sleep some. Or a lot.

What else should I add?

Of course, I said yes to flying to Singapore because what many believe is the World’s Greatest Airport is there. Singapore Changi, with multiple gardens, free movie theaters, a giant slide, cool art, over-the-top floral installations, shops galore and much, much more, is a destination unto itself and while I’m in town a brand new terminal opens.  Joy!

Souvenir Sunday: 747-themed amenity kits on United

United Airlines is going to retire its Boeing 747 fleet on November 7 and to mark the occasion the airline is giving out 747-themed Polaris amenity kits starting Monday, October 23, through January 2018.

Silver kits go to first class customers, while blue kits will be handed out to business class fliers. In addition to the usual amenity kit items, each kit contains a pack of five 747 trading cards, so you can swap with your friends.

Passengers on United’s premium transcontinetnal routes (EWR-SFO, EWR-LAX, BOS-SFO) will receive (smaller, but just as charming) commemorative kits as well.

 

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United’s new safety video + ticket giveaway

United Airlines’ new safety video is rolling out this month and, to celebrate, the airline is giving away five pairs of tickets to anywhere the airline flies. Enter by October 4 here.

The video includes the necessary pre-flight safety information, of course, and offers it amid scenes of Rio de Janeiro’s Carnival, Munich’s Oktoberfest, India’s Holi Festival and a hot-air balloon festival in Steamboat Springs, Colorado.

Look for cameos by characters from previous videos, including the llama and the dinosaur, plus an appearance by United CEO Oscar Munoz.

https://youtu.be/cuR-l2qCxBc

 

Donate (and earn miles) to help Hurricane Harvey victims

The devastation in Texas caused by Hurricane Harvey is still being tallied, but it is clear many people lost their homes, their business, their livelihoods and, in some cases, their lives.

Donating money to groups such as the Red Cross is a great way to help right now and American Airlines is encouraging you to do so by offering you some bonus miles when you do.

Through September 24, 2017, AAdvantage members can earn 10 miles for every dollar they donate to the Red Cross, with a minimum donation of $25.  Donate here.

United Airlines is also encouraging you to donate to hurricane relief efforts and has set aside 3 million bonus miles and $100,000 to match contributions from Mileage Plus members made to the American Red Cross, AmeriCares, Airlink, or Operation USA through this fundraising page.

Donate $50-$99 to earn 250 bonus miles; $100-$249 to earn 500 bonus miles and donate $250 or more to earn 1,000 bonus miles.

 

 

 

An overnight ‘ride-along’ with United Airlines

My overnight ‘ride-along’ last week with United Airlines at Denver International Airport was exhausting – but exhilarating and extremely educational.

I’m working on a full-length slide show (so far, I’ve got 60 photo keepers) and report for my next At the Airport column on USA TODAY,  but sharing a few snaps today here on StuckatTheAirport.com to get the ball rolling.

At around 10 pm, my tour started at United’s Station Operations Center – a darkened room where about 50 people were seated in clusters at desks with multiple computer screens doing everything from making sure passengers made their connections to monitoring weather and  gate assignments.

Then it was off to the maintenance hangar, where 8 airplanes were undergoing service checks and repairs, included an engine swap for an Airbus 319.

 

While in the hangar, another airplane was visited by a fast-moving cleaning crew, who were doing everything from cleaning the lavs and galley (with different rags and cleaning solutions) to making sure seat back literature was refreshed and the tray tables were washed.

 

At 3 am it was back to the Station Operations Center, which was pretty much empty, except for Zone Controller Mike Lowrey, who I’d met earlier in the evening. He was checking with maintenance to see if all the planes they’d been working on overnight were ready for morning flights and doing what he could to make sure the first flights of the day would leave on time.

 

3:47 a.m. : A quick look in the concourse to see if anything was happening. Nothing. Yet.

The Flight Operations Center opens at 6 a.m.  That where captains and first officers such as Michael Daigneault can pick up supplies and plan for their flights.

My flight back to Seattle left, on time, at 8:08 a.m. I even got a set of plastic wings from the crew.

My full report on my overnight ride-along with United Airlines at Denver International Airport will show up during the week on USA TODAY.

 

 

And now: United will fly from Everett’s Paine Field

 

Courtesy Propeller Airports

First Alaska Airlines, And now United Airlines

United Airlines announced that it will begin flying six daily flights between Paine Field, north of Seattle, and both Denver and San Francisco beginning in the fall of 2018.

What’s the big deal about Paine Field?

It’s the airfield in Everett – 23 miles north of Seattle – where Boeing has a much-toured production plant and where there’s been talk – and debate – for  years of providing additional commercial flights for the traffic-clogged Seattle metro area.

The field was originally constructed by the Works Progress Administration (WPA) in 1936 to create jobs and economic growth in the region and in 1939 United Airlines operated the first commercial flight from the airport, the carrier reminds us.

Paine Field has since become the center of Boeing’s production facilities producing many United aircraft including the 747, 767, 777, and the 787 airplanes and employing tens of thousands of employees:, the airline said in a release.

Back in May, Alaska Airlines announced it would be the launch carrier from Paine Field, with a planned nine flight beginning in Fall 2018.

Alaska Airlines to begin scheduled commercial air service from Paine Field in 2018

 

Why you should go to Newark Airport hungry

There is now a very sweet, very fresh and very good reason to go to the airport hungry – if you’re flying through United Airline’s Terminal C and Newark Liberty International Airport.

United Airlines and OTG are finishing up a $120 million “re-imagining” of Terminal C at EWR, creating 55 new restaurants, bars and food markets. One of the new venues – the Mélange Bakery Café – includes what is likely the first 24-hour production bakery inside an airport.

The staff there is not only creating croissants, macarons, gourmet chocolates, bagels, doughnuts and other pastries for café customers, but for all the food outlets in the terminal.

It’s a tall order, and consulting Chef Jacques Torres (aka “Mr. Chocolate) wasn’t quite sure the staff of two executive pastry chefs and team of round-the-clock bakers could pull off making everything fresh on the premises in an airport, but during an opening celebration on Tuesday Torres said, “It works! It’s unusual for an airport, but the beauty is everything goes from the oven to the store, just like the bakeries in France.”

Here’s what Melange plans to bake each day: more than 1,000 croissants, assorted pastries and buns; more than 1,200 hand-rolled New York-style bagels (including rainbow bagels); 600+ muffins; 200+ hand-crafted chocolate bars; 12 types of macaroons; 10 varieties of doughnuts, such as Passion Fruit and Maple Bacon, six varieties of sweet and savory eclairs and lots of cupcakes.

Find Mélange in the Global Bazaar on the C1 Concourse in United’s Newark Liberty Terminal C, by Gates 90-91.

 

SFO Museum explores history of United Airlines

On July 1, San Francisco International Airport will Kick off an exhibition exploring the history of United Airlines through over 300 artifacts and images.

The items date from the 1920s to the present and include model aircraft, cabin and cockpit equipment, meal service wares, promotional items and more, so here’s hoping you have a long layover at SFO.

Here are some pics from the exhibition. All images courtesy SFO Museum.

Mechanic roll-up tool set late 1920s. Courtesy SFO Museum

Ford Tri-motor passenger seat c. 1928. Courtesy SFO Museum

DC-3 Douglas Sleeper Transport sleeper service late 1930s

Flight dispatch clock. C. 1940

Flying the Main Line: A History of United Airlines is located post-security, in the Terminal 3 Boarding Area F Upper Level at San Francisco International Airport from July 1, 2017 to March 4, 2018.