United Airlines Archives - Page 3 of 11

Now airline customer service is going virtual at the airport

12/10/20

COVID-19 is bringing new technologies and workarounds to airports. And customer service desks are riding that wave. Recently, StuckatTheAirport.com reported on several airports now offering virtual information desks. Louisville Muhammad Ali International Airport (SDF), Los Angeles International Airport (LAX), Denver International Airport (DEN), and Baltimore Washington International Airport (BWI) are on the leading edge of this […]

Technology

Airports and Airlines offer COVID-19 Tests

09/25/20

Organizations representing airports and airlines, including the International Air Transport Association (IATA), are calling for rapid COVID-19 testing for passengers at airports as an alternative to quarantine measures or bans on international travel. “The key to restoring the freedom of mobility across borders is systematic COVID-19 testing of all travelers before departure, said Alexandre de […]

Health

United Airlines axes change fees. Delta, American, Alaska follow.

08/30/20

United Airlines dumps the change fees permanently. Unless you’re flying “basic economy” Travelers hate change fees. Airlines love them and make a lot of money from those fees. At least they used to. With the arrival of COVID-19, most airlines have been temporarily waiving ticket change fees. United Airlines has been temporarily waiving change fees […]

Wear a face mask at the airport & on the plane. Or else!

06/16/20

Most every airline now requires passengers to wear face coverings in airports and on airplanes. But now the failure to do so may result in denied boarding or a ban on future travel. On Monday, the airline trade group Airlines for America (A4A) announced that for the duration of the COVID-19 health crisis its member […]

Safety

United Airlines is making its own hand sanitizer

04/23/20

Hand sanitizer is in high demand around the world as a result of the Coronavirus pandemic. In many cities, it is almost impossible to find hand sanitizer and keep in stock. To address the shortage, many liquor and perfume companies around the world are using their distilleries and production facilities to make sanitizing solutions of […]

Health

Coronavirus brings more bad news for travelers.

03/01/20

The coronavirus (COVID-19) is bringing with it a lot of fast-breaking, bad news for travelers and the travel industry. Over the weekend, American Airlines and Delta Air Lines announced the temporary suspension of flights to Milan, Italy and United Airlines announced a temporary suspension of flights to Tokyo Narita, Osaka Singapore and Seoul. And, because […]

Health

United Airlines makes good on $10,000 bump fee

01/01/20

Here’s a good airline story to kick off the New Year There are travel sites that promise to go to bat for you should you have an issue with an airline, hotel or some other outfit you may give your money and business to on the road. Most of the time, that’s not what we […]

United Airlines

One good reason to check a bag on your next flight

12/23/19

So many people are determined to travel with just a carry-on bag these days. No fees and no waiting at the bag claim carousel are just two of the many good reasons for sticking with a carry-on only policy. But here’s one good reason why you might want to check a bag next time you […]

Events

Discount fares for young people on United Airlines

09/12/19

United is offering flight discounts for young travelers Discount fares for young travelers used to be quite common. Not anymore. So let’s hope United Airlines’ new promotion (re)starts that trend. For now: here’s the deal: If you’re between the ages of 18 to 22 and looking to book a flight on United, you can get […]

Air Fare Deals

Stuck at the airport

United Airlines

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