[This is a slightly different version of a story we wrote for NBC News] When the pandemic hit, Vanessa Mumford-Minshull of Campbell, CA scrambled to cancel a multi-leg, multi-airline European trip for four people. She asked for refunds. Airlines automatically issued vouchers. “I sent email saying, ‘I don’t want this,’ but got no answer,” says […]
Alaska Airlines has added a “Peace of Mind’ cancellation and fee waiver policy to help travelers worried about what might happen next with the coronavirus. The peace of mind waiver doesn’t apply to flights you may have booked months ago, only for new bookings. But if you book a flight prior to March 12 and […]
Here’s a good airline story to kick off the New Year There are travel sites that promise to go to bat for you should you have an issue with an airline, hotel or some other outfit you may give your money and business to on the road. Most of the time, that’s not what we […]
[This is a slightly different version of a story we wrote for NBC News] When the pandemic hit, Vanessa Mumford-Minshull of Campbell, CA scrambled to cancel a multi-leg, multi-airline European trip for four people. She asked for refunds. Airlines automatically issued vouchers. “I sent email saying, ‘I don’t want this,’ but got no answer,” says […]
Alaska Airlines has added a “Peace of Mind’ cancellation and fee waiver policy to help travelers worried about what might happen next with the coronavirus. The peace of mind waiver doesn’t apply to flights you may have booked months ago, only for new bookings. But if you book a flight prior to March 12 and […]
Here’s a good airline story to kick off the New Year There are travel sites that promise to go to bat for you should you have an issue with an airline, hotel or some other outfit you may give your money and business to on the road. Most of the time, that’s not what we […]