03/17/18
Philadelphia International Airport is celebrating the 20th anniversary of its arts and exhibitions program. →
passenger experience
All the latest articles about passenger experience
03/14/18
Some airports now offer travelers free access to an augmented reality service that gives greater mobility and independence to blind passengers and those with low vision. →
03/06/18
Two surveys are out ranking airports and airlines. See where your favorites show up on the list. →
09/18/12
I had the honor of being a judge for one of the awards handed out Monday night at the APEX Awards Ceremony to honor airlines for excellence in passenger experience. (APEX is the Airline Passenger Experience Association, an organization of airlines, suppliers and related companies holding its annual APEX EXPO in Long →