Hotels Archives - Stuck at the Airport

Extreme heat is changing travel patterns

07/07/24

[This is a slightly different version of a story we prepared for NBC News] Cathy Balestriere was expecting “especially low” bookings last month at Crane’s Beach House, the boutique hotel she manages in Delray Beach, Florida. Instead, they jumped 12% from the year before. “It feels like a miracle based on where we were sitting →

Weather

More travelers are booking ‘up.’ Are you?

01/14/24

(Our travel trends story first appeared on NBC News in a slightly different form) Consumers who got a taste of higher-end amenities during the last couple of years’ travel boom aren’t too keen to go back to basic economy. And the travel industry doesn’t want them to. “If revenge travel was then, emboldened travel is →

Vacations

Shop for Black Friday/Cyber Monday Travel Deals

11/20/23

(Courtesy Provincial Archives of Alberta, via Flickr Commons) It’s that time of year again. Thanksgiving, with all the food and travel that’s associated with it. And Black Friday/Cyber Monday/Buy Stuff ads galore. Here at Stuck at The Airport, the shopping team is a bit overwhelmed with all the travel deals and alleged travel deals in →

Cool places & events to add to your ‘go’ list

11/06/23

Kentucky’s new GLASS National Art Museum The Stuck at the Airport art team is based in Seattle, which is home to world-renowned glass artist Dale Chihuly, the Chihuly Garden and Glass attraction, the Refact Glass Festival, and a bubbling glass art community. Down the road, in Tacoma, WA, there’s an entire Museum of Glass. But →

Hotels

Travel tidbits from here and there

07/31/23

File under: Hotels we hope to visit A bourbon-themed hotel? Yes. File under: How we wish we could fly We’re looking at the moon Heading to Las Vegas? Visit this airport museum Learn the real story behind Denver Airport’s Mustang →

Air Travel

Hotel Amenity of the Week

07/25/23

The Stuck at The Airport team is still relearning some of its post-pandemic packing skills. And we’ve called down or showed up at several of our hotel front desks asking for toothpaste, combs, and other items we’ve forgotten to replace in our travel kits. We’ve also been forgetting to pack belts, sunglasses, and other accessories. →

Hotels

Are consumers happy with the travel industry?

04/25/23

The American Customer Satisfaction Index just released its 2023 Travel Study, which ranks airlines, hotels, car rentals, and online travel agencies on customer satisfaction. For this report, more than 10,500 customers were interviewed via email over the past year and asked to evaluate their recent experiences with a wide variety of travel companies. Airlines Alaska Airlines →

Airlines

Hotel ‘bed taxes’ are here to stay.

03/08/23

(This is a story we first wrote for NBC News) Ever check out of a hotel and notice a “transient occupancy tax” on your bill? Unfortunately for your wallet, the Biden administration’s crackdown on “junk fees” won’t do anything about it. But unlike some of the add-ons hoteliers and booking sites charge, this common type →

Hotels

It’s not just winter weather. Many holiday travelers also face poor service.

12/21/22

This is a story we wrote for NBC News Holiday Travelers face bad weather and bad service A frigid arctic blast is threatening to derail holiday travel this week. But even those who reach their destinations on time may have reason to grumble: Some will have to make their own hotel beds, wipe their own →

Holidays

Prices up, service & satisfaction down at hotels

07/14/22

We’re writing this post from a hotel where we’re paying more than we’d planned to and getting way less comfort and service than we expect. And that seems to be the travel experience many others are having in this easing-out-of-the-pandemic season. According to the recent J.D. Power 2022 North America Hotel Guest Satisfaction Index Study, →

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