There are dozens of “Best Airports” lists that come out each year. Skytrax is one of the more notable lists that airports and, increasingly, passengers, pay attention to. That’s because the survey is based on extensive customer surveys and evaluates everything from check-in, arrivals and shopping to security and the experience at the gates.
Here are the Top 10 Airports for 2019.
- Singapore Changi Airport – winner for the 7th year in a row.
- Tokyo Haneda International Airport
- Incheon International Airport
- Hamad International Airport (Qatar)
- Hong Kong International Airport
- Chubu Centrair International Airport – (Nagoya, Japan; which recently opened a Seattle-themed 787 Dreamliner attraction)
- Munich Airport
- London Heathrow Airport
- Narita International Airport
- Zurich Airport
No U.S. airports made that top ten list, but on this list of the “bests” in other categories, Houston’s Bush International Airport won the inaugural award for World’s Best Website and Digital Services.
World’s Best Airport Dining : Hong Kong International Airport
World’s Best Airport Hotel : Crowne Plaza Changi Airport
World’s Best Airport Immigration Service : Hong Kong International Airport
World’s Best Airport Leisure Amenities : Changi Airport Singapore
World’s Best Airport Security Processing : Zurich Airport
World’s Best Airport Shopping : London Heathrow Airport
World’s Best Airport Staff : Narita International Airport
World’s Best Airport Terminal : T5, London Heathrow Airport
World’s Best Website & Digital Services : Houston Airports System
World’s Cleanest Airport : Tokyo Haneda Airport
A few other “Bests” of note:
Denver International Airport got the nod for Best Regional Airport in North America, while Vancouver International Airport took home the award for Best Airport in North America. And Seattle-Tacoma International Airport received the award for having the Best Airport Staff in North America.
See the full list of Skytrax 2019 awards here.