Airports Council International (ACI) World just released its Airport Service Quality awards – which measure passenger satisfaction – and some of your favorite airports are likely on the list of 2016 winners.
In the Best Airport by Region (counting airports with over 2 million passengers a year), it was a three-way tie between Indianapolis International Airport (IND), Jacksonville International Airport (JAX) and Toronto Billy Bishop Airport (YTZ) for Best Airport in North America.
In the “Best Airport in North America,” – by size – category:
*Dallas-Fort Worth International Airport took top honors among airports serving over 40 million passengers a year;
*Minneapolis-St. Paul International Airport got the 1st place nod for airports service 25 to 40 million passengers;
*Tampa International Airport won for airports service 15-25 million passengers a year,
*Indianapolis International Airport got the 1st place prize for airports serving 5 to 15 million passengers a year; and
*Toronto Billy’s Bishop Airport (YYZ) won Best Airport in North American in the 2-5 million passengers a year category.
One other award to take note of: “Best Improved Airport in North America,” which went to John Glenn Columbus International Airport (CMH).
See the full list of winners from around the world here.
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