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All the latest articles about Hotels

Kimpton’s free therapy + Orlando Int’l Airport’s new terminal

Kimpton’s free therapy + Orlando Int’l Airport’s new terminal

02/23/22
Newest hotel amenity: free therapy Lucy charged 5 cents. But starting today, up to 1000 free video therapy sessions will be available to guests staying at participating Kimpton Hotels. The program is a partnership between Kimpton Hotels & Restaurants and mental health company Talkspace. The unusual hotel perk will make licensed counselors available to hotel […]
Hotels having COVID-19 troubles

Hotels having COVID-19 troubles

03/20/20
Fallout from COVID-19 is happening so fast that moments before our story about hotel occupancy rates posted on CNBC we had to cut a tidbit about a hotel bar offering a creative “squirt and sip” – a squirt of hand sanitizer and a drink – because the bar had been ordered to close. And since […]
Marriott Park Lane Hotel

Hotels get creative with concierge services

02/24/20
The hotel concierge has been getting a makeover. Here’s our latest column for CNBC about hotels with staff on duty who will do everything from peeling your crawfish to delivering an adoptable teddy bear. Your next hotel stay may come with a creative concierge service Pantelis Evangelou is a guest services manager at the London Marriott […]
Hate hotel resort fees?

Hate hotel resort fees?

02/09/20
Hotel guests are increasingly finding extra charges on their bills labeled as “resort fees,” “convenience fees,” “urban amenity fees,” or, worse, simply “fees.” But in my story this week for CNBC, we learn that help is on the way to make sure hotels are better about disclosing before you book. Or not charging them at […]
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