holiday travel

Holiday travel: lots of plans, tight budgets

More travelers, but more couchsurfing and slimmed-down plans

(This is s slightly different version of a story we prepared for NBC News online)

 A record number of Americans will travel this weekend, packing up their bags and hitting the road to spend the Thanksgiving holiday with family, friends and maybe some football.

But travel this year will look different than it did 12 months ago, according to a bevy of early data, surveys and industry experts.

The chief culprits behind the shifts? More travelers; deepening economic anxiety; tensions around geopolitics; and a six-week government shutdown that only ended a few weeks ago.

Record travelers, but tighter belts

AAA projects that 81.8 million people will travel at least 50 miles over the long holiday weekend — 1.6 million more people than last Thanksgiving and a record level.

Six million of those travelers are expected to take domestic flights, another increase over last year. But AAA warns that some air travelers might decide to switch to a train, bus, car or RV due to a bevy of recent flight cancellations.

More than a third of Americans who have travel plans during the next six months said those plans had been affected by the six-week government shutdown, according to survey data from Longwoods International, a travel and tourism research firm.

Meanwhile, some holiday travel has simply “evaporated,” said Amir Eylon, president and CEO of Longwoods. He pointed to data from the survey that showed nearly 1 in 3 people whose holiday travel plans were affected by the shutdown had canceled them altogether.

Scott Keyes, founder of the Going.com travel app, isn’t surprised by the losses.

“Considering that over a million people went without paychecks during the shutdown, and the fact that many people wait to make plans in the final weeks before travel, it’s safe to assume that a significant chunk of travelers are skipping out on trips they otherwise might have taken,” he said in an email.

It’s too early to predict how many people will opt to take commercial buses this weekend, said Kai Boysan, CEO of Flix North America, the parent company of FlixBus and the Greyhound bus service.

“Most bus bookings happen within 24 to 72 hours of departure,” he said via email. “But searches are trending up year over year, especially around peak days: Tuesday and Wednesday before Thanksgiving and Sunday return.”

Many holiday travelers are sticking to their plans, but making adjustments for peace of mind.

“I had a couple heading out on a cruise ask me to rebook their flights so that they had a 3 ½ hour layover in Atlanta instead of just 1 ½ hours. They were just so scared their originating flight would be delayed or canceled,” said Matt Walker of Charleston, SC-based Matt Walker Travel.

Melissa Ulrich, owner of the Austin, Texas-based travel company You Pack, We Plan, said the shutdown had merely compounded the impact of existing economic pressures on some of her clients.

“We had clients choose a different level of trip,” she said. Some luxury travelers were scaling back from five-star to four-star lodgings, said Ulrich, and other clients were downgrading from four-star to 3.5-star accommodations.

“It started this summer and continued with the shutdown,” she said.

As the U.S. job market has slowed down, unemployment has crept up this year and inflation remains stubbornly elevated.

Consulting giant Deloitte’s holiday travel survey found the same factors at work: more travelers overall, but significantly fewer dollars expected to be spent per person.

Even before the government closed for six weeks, the Deloitte survey found that holiday travelers planned to spend around 18% less on average this year than they did in 2024.

“Financial concerns could be casting a shadow over the season, as many travelers are expected to scale back on the number of trips, trip duration and their overall travel budgets,” said Eileen Crowley, who leads Deloitte’s U.S. transportation, hospitality and services practice.

That means more friends and relatives expected to crash on sofas and in spare bedrooms, and potentially less money going toward tip jars, restaurant bills and theater tickets.

The Canadian question

For the more than 8 million Americans who make their living directly from travel and tourism, there could be a double whammy coming: less money coming in from domestic travelers and a significant drop in the number of visitors from abroad.

Data consistently shows that international travelers are opting out of visiting the U.S., and a range of factors is affecting their decisions.

Among them: heightened fears of detention by the U.S. Department of Homeland Security, longer visa wait times and higher fees and concerns about political rhetoric and reports of violence.

Overall international travel to the United States this year is projected to be just 85% of its 2019 level, according to the U.S. Travel Association, a top industry group.

The main reason for the big decline? A massive drop in tourism from Canada.

In previous years, Canadian visitors accounted for slightly more than a quarter of all the foreign travelers to the United States, according to international travel data.

But in October there were 30% fewer Canadian residents returning from the U.S. over the border by car than there were during the same month last year, according to newly released Canadian statistics.

Likewise, by air, there were nearly a quarter fewer travelers returning to Canada from the U.S. in the same period.

Setting aside the missing Canadian visitors, the volume of international travelers to the U.S. this year is expected to be flat or down slightly.

But for many people who rely on travel for their livelihoods, it’s next year that could be make-or-break.

The United States will host the 2026 FIFA World Cup, an event that traditionally brings millions of spectators from around the world to the host country for games.

In an apparent effort to encourage visitors, the Trump administration announced a new fast-track visa system for World Cup ticket holders, allowing them access to priority scheduling for visa interviews. But potential tournament attendees could still face a patchwork of travel bans applied to various countries.

Safe travels on Thanksgiving

Thanks to the LaGuardia Airport Terminal B turkey for helping us wish you a happy and safe Thanskgiving holiday.

Be sure to see check in late Thursday for our holiday post about travel deals to lock in for Black Friday/Cyber Monday/Travel Tuesday.

In the meantime, here are a couple of airport tidbits for you:

Santa arrives on Saturday at Indianapolis International Airport

Indianapolis International Airport (IND) is hosting a family friendly event on Saturday, November 29 to welcome Santa during the annual Holly Jolly Jetway event.

SEA Airport celebrates Jett’s birthday on December 4th

Who’s Jett?

Jett (on the left…) is the mascot for Seattle-Tacoma International Airport (SEA).

SEA will celebrate the otter’s birthday on December 4 with balloons, bubbles, cupcakes, cookies, liv music, photo opps and more.

Another airport offers a gate pass program for non-ticketed guests

We’re keeping track of the growing list of airports that offer gate pass programs inviting non-ticketed guests into the terminal to go out to the gates with departing passengers, greet friends and loved ones as they come off the plane, dine, shop, view art, listen to music and watch airplanes comes and go.

Albuquerque International Sunport (ABQ) rolled out its program this week.

Here’s a list of other airports with gate pass programs.

Has the goverment shutdown ruined your holiday travel plans?

Air travel is working its way to ‘normal’ now that the government shutdown is over and Thanksgiving travel is about to kick into high gear.

Friday’s news that the Federal Aviation Administration reduced the mandate for U.S. airlines to reduce domestic flights at 40 of the nation’s airports by 6% to 3% starting Saturday will help.

How are travelers feeling about taking to the skies during in the upcoming holiday travel period?

On November 12, as Congress was voting to re-open the Federal Government, Longwoods International did a flash survey of Americans travelers and found: 

Over one third (36%) of American travelers say their travel plans have already been impacted by the Federal Government shutdown.

When looking at holiday travel, here’s how the holiday plans of that 36% break down:

37% says they’ve decided to drive instead of fly.

30% have postponed their holiday travel to a later date.

29% have canceled their holiday travel plans altogether.

26% say they’ve changed the destination for their holiday travel.

And 21% say they’ve shorted their holiday travel plans.

Have your holiday travel plans changed due government shutdown and it’s aftermath? Let us know in the comment section below.

Holiday travelers need more dough

This is a slightly different version of a story we wrote for NBC News online.

Traveling for the holidays this year? The answer increasingly depends on your paycheck. 

Households earning at least six figures a year are expected to make up the largest share of holiday travelers this season — 45%, up from 38% in 2023, according to a recent survey by the consulting firm Deloitte. And they’re on track to make up a majority of paid lodging customers, expanding their ranks as hotel guests from 43% last season to 52% now.

“Travelers are looking to invest in upgrades and experiences that will make the holiday memorable,” said Kate Ferrara, vice chair for U.S. transportation, hospitality and services at Deloitte.

But that’s partly a reflection of who’s traveling in the first place.

While richer people are expanding their footprint in the holiday travel mix, lower-paid ones are shrinking theirs: Households making under $50,000 are set to make up just 23% of travelers, down from 28% a year ago, Deloitte found. (The median U.S. income was about $80,600 a year, according to the latest Census data.)

It’s another sign of what Jan Freitag, national director for hospitality market analytics at the real-estate data firm CoStar, calls the “wealth effect” rippling across the consumer economy.

“Continued higher stock and home prices make higher-end households ‘feel’ wealthier,” he said, “and so they are taking this festive season as another reason to treat themselves.” The trend helps explain why racial disparities in net worth have widened during the recovery from the pandemic, even as certain income gaps have narrowed.

It also helps explain why airlines and hotel operators have wasted no time chasing affluent customers’ disposable dollars — dangling an ever-expanding slate of luxury packages and prompts to upgrade, which have become unmissable for anyone booking a trip in recent years.

Travel brands have “done a great job since Covid of attracting these types of customers by adapting their products to this ‘premium leisure’ segment,” said Jonathan Kletzel, a travel, transportation and logistics leader for the auditing firm PwC.

Indeed, the luxury travel network Virtuoso said it’s seen seasonal bookings surge 37% since last year among its high-end clientele. Nightly rates for ritzy hotels during the holidays are up 6%, at just over $2,000 per night. Some of the most popular holiday destinations, including high-end resorts in Mexico and the Caribbean, have risen even more steeply — by about 8%, with rooms now going for over $3,000 a night.

Domestic airfares for the week of Christmas this year are averaging $352 round-trip, 9% more than last year, according to the booking site Hopper. And round-trip tickets to Europe for the week of Christmas are averaging $1,207, a whopping 33% jump from last year.

It isn’t just the ultrarich splashing out on top-tier travel and driving up prices for everyone else. Consumers overall “are more willing to pull back on goods than on experiences,” said Misty Belles, vice president for global public relations at Virtuoso. But even while they prioritize things like travel, many consumers “are also looking for value for money, and they fully expect service levels to reflect the prices they’re paying,” she added.

But while post-pandemic travel demand continues to rise, many are finding ways to venture out without spending more.

Some 64% of Americans plan to take more than one trip this holiday season, Deloitte found, up from 57% in 2023. And 28% plan to significantly increase their budgets for their longest trip, up from just 18% last year. At the same time, PwC found a big jump in travelers planning to stay with family and friends over the holidays — 56% this year versus 45% last — and falling interest in booking name-brand hotels (39%, down from 46%).

“These travel choices may suggest that people are looking to save money, likely choosing cheaper options to keep their travel costs down,” the researchers wrote.

Ted Rossman, senior industry analyst for Bankrate, said there are signs that “inflation continues to strain holiday travelers in a big way.” The consumer finance company found 86% of households making less than $100,000 annually expect to change their holiday travel plans due to cost increases (although a hefty 77% of six-figure earners said the same).

Bankrate found 29% of travelers expect to take on debt to fund their travels this season. That includes 22% who plan to carry a credit card balance, and 10% who plan to use “buy now, pay later” services.

“They don’t want to skip the trip entirely, but they’re willing to cut some corners to save money,” said Rossman.

Thanksgiving Travel Tips So You’re Not the Turkey

A few years back, during the pandemic, if you traveled during Thanksgiving you were required to wear a mask and stay at least 6 feet away from other travelers.

A distance San Jose Mineta International Airport (SJC) had measured out as being equivalent to the length of two turkeys.

You may encounter some different types of turkeys during your Thanksgiving travels this year. But here are tips that may help your trip go smoothly – or as smoothly as possible.

Weather, labor actions, inexperienced and flustered travelers, mechanical or tech glitches, construction on the way to the airport and traffic are just some of the things that may get between you and the flight that will bring you to your friends and family over the holiday.

Some of it is out of your control. But there are things you can do to try to keep mayhem and missed flights out of your itinerary.

1. Check your flight times. Download AND print out your boarding pass.

Even the most experienced travelers misread or ‘misremember’ their flight’s departure time.

When you go online to check to in for your flight, be sure to download an electronic boarding pass and, for good measure, print out a paper copy of the boarding pass. Then, on the paper version, highlight the boarding time, just in case.

Plan to arrive at the airport early. Extra early.

Airports and airlines aren’t kidding. You should show up at the airport (not leave for the airport….) at least two hours before your flight. Or more.

Download some apps

Download the app for all the airports on your itinerary, your airline app and the app for your hotel and rental car company.

The airline app will help you stay on top of any gate, schedule and flight changes as well as other details of your journey.

The airport apps offer maps to help you make your connections as well as lists and locations of shops, restaurants and other amenities in the terminals, such as art exhibits.

Many airport apps also have real-time data that tells you how long the wait time is at various TSA checkpoints so you may be be able to to go to an alternate checkpoint to save some time.

Make a reservation to go through airport security.

There’s a free, ‘secret’ way to bypass those lines at about 20 airports in North America and Europe.

For travelers without paid memberships in TSA PreCheck or CLEAR, there’s a free virtual cueing program at select airports.

It’s like a restaurant reservation. And it lets you bypass others waiting in line at the airport security line.

The service go by different names at various airports, but is the free Clear RESERVE program managed by CLEAR, the company that also runs the paid Clear Plus program that uses fingerprints or eye scans to expedite your checkpoint journey.

As of December 2024, free timed security checkpoint reservations are being offered at 17 airports in North America and Europe, including Denver (DEN), Minneapolis (MSP), Seattle (SEA), Phoenix (PHX) and Orlando (MCO).

Bring some Mad Money

No matter how well you plan, traveling during the busy holiday season can be stressful. Tuck a little cash in your wallet to buy yourself a decadent snack, a cocktail or a trinket in case you find yourself stuck at the airport.

Skip the North Pole. Go to the airport.

A record number of travelers are getting to their holiday gatherings by air this year. So airports are having fun bringing some of the North Pole into the terminals.

Here’s some merry.

What to expect for holiday travel

(This is a shortened version of a story we first wrote for NBC News)

This year’s post-pandemic travel boom is continuing into the holidays.

Nearly half (48%) of Americans plan to travel between Thanksgiving and mid-January, up from 31% last winter, a recent Deloitte survey found.

AAA expects 55.4 million travelers to venture at least 50 miles from home during the Thanksgiving period alone, a 2.3% increase from last year.

That means if you’re hitting the roads or the slopes this season, you’ll have lots of company. Here’s what to expect as you pack your bags for a winter getaway.

More affordable airfare

Airline ticket prices are falling even as more Americans intend to fly.

Deloitte found that 33% of holiday travelers plan to take a domestic flight, up from 29% last year. Despite the strong demand, airfares were more than 13% cheaper last month than at the same time a year ago, federal inflation data shows.

Smoother flights?

Airlines and aviation officials sound confident about handling the holiday crush. While major U.S. carriers — including AmericanDelta, and United — expect record passenger numbers this Thanksgiving, many are touting their readiness for the season.

Track records for flight cancellations and missing luggage have improved ahead of the holidays. About 1.7% of flights were canceled during the first eight months of this year. That’s much better than the 3.0% rate for the same eight-month period last year and 2.3% in the comparable stretch of 2019, the Department of Transportation reported.

And in August, the latest month with available data, the mishandled baggage rate dropped to 0.61% from 0.75% the month before.

A broader push to streamline and automate operations “will continue to help curb mishandling as we approach the holiday season,” said Nicole Hogg, head of baggage for SITA, an air transport IT company. But travel experts still suggest adding an AirTag or other digital tracking device to your luggage, especially during busy travel periods.

“Mother Nature will cause some number of cancellations, guaranteed,” said Scott Keyes, the founder of the airfare tracking site Going. But he noted that “cancellations caused by the airlines — the most galling for travelers — are at multiyear lows” and added that many carriers have bulked up on pilots, planes, and staff.

“The entire industry was snakebit from last year’s debacle,” Keyes said, “and airlines have adjusted their operations accordingly.”

Pricier hotel rooms

More holiday travelers plan to stay in hotels this holiday season instead of bunking with friends or family. Deloitte found that 56% plan to stay in hotels, a sharp jump from 35% in 2022.

That could push up room rates, which were already 0.8% pricier in October than the year before.

Jan Freitag, director of hospitality analytics at the commercial real-estate research company CoStar, said this season’s strong travel numbers will likely nudge Christmastime room rates above last year’s levels. In the first full week of November, they were up 4% in the U.S. from the same week a year ago, averaging $156 per night, CoStar said.

Price-conscious Christmas travelers might want to “book early to lock in lower rates, shorten their trips or trade down to a different class of service,” said Freitag, or else take their chances with last-minute reservations. Inventories will be slimmer in the eleventh hour, but hotels may still cut prices on unsold rooms.

Santa arrived. Many other flyers didn’t.

No doubt about it.

For everyone except Santa and his reindeer, flying this holiday has been a mess.

There’s so much snow in upstate New York that Buffalo Niagara International Airport (BUF) is staying closed until at least 11 a.m. on Wednesday, December 28.

And the airport’s award-winning snow removal team is so overwhelmed with snow that is has called on other airports to help them deal with this blizzard.

“Our crews are working around the clock and @PITairport will be sending additional snow plowing equipment to assist our team,” the airport shared in a Tweet.

Southwest Airlines Meltown

Thousands of flights have been canceled and all airlines are having a tough time getting passengers and their suitcases from here to there.

But Southwest Airlines operations seem to have broken down – or frozen up – completely.

At 1 am Tuesday morning, FlightAware.com was showing more than 2,600 cancellations within, into, or out of the United States, with most of those being on Southwest Airlines alone.

The airline cancelled more than 2900 flights on Monday and has already canceled 2460 flights for Tuesday.

The next few days may get even worse.

In a media release late Monday, Southwest said, “With consecutive days of extreme winter weather across our network behind us, continuing challenges are impacting our Customers and Employees in a significant way that is unacceptable.”

The airline said “our heartfelt apologies for this are just beginning.” But it added: “As we continue the work to recover our operation, we have made the decision to continue operating a reduced schedule by flying roughly one third of our schedule for the next several days.”

But it may be more serious than that.

Tweets like this were shared Tuesday night from cities all over the country confirming that Southwest customers are being told no flights will be rebooked until after December 31.

As in “next year.”

That means that a lot of people whose flights have already been canceled are going to have to wait even longer to get on a plane.

The Department of Transportation has taken notice, calling Southwest’s rate of cancellations and delays and report of poor customer service “unacceptable” and saying it “will examine whether cancellations were controllable and if Southwest is complying with its customer service plan.”

Seasonal news from PIT, LAX, BWI, MKE, PHX & SAN airports

Whether or not you’re flying during the holidays, it pays to keep up to date with what airports are doing to serve passengers during what is sure to be another unusual season.

Here are some tidbits we’ve already spotted this week.

PIT has its holiday tree up

Pittsburgh International Airport (PIT) won’t be having its annual Holiday Open House this year. And local choirs and bands won’t be offering holiday performances.

But PIT is setting up a holiday-themed selfie station in the Airside Center Core and hosting distanced (instrument-only) performances by local musicians. And there will be terminal visits from the PIT PAWS airport therapy dog team.

The holiday tree is already there. Here’s a fun time-lapse video of it going up. PIT reports that 20 people worked to raise the 26-foot-tall tree over a span of eight hours and that this year’s tree has 538 ornaments, 42 yards of fabric, and 166 strands of lights.

Take a 360 Virtual Tour of LAX

Missing airports? Us too. So we’re excited as all get out a new virtual 360-degree of the Los Angeles International Airport (LAX) airfield.

This is the same airfield tour that used to be offered to students, community groups, and others curious about LAX operations before COVID-19 arrived. Now anyone can access the immersive, high-resolution 360-degree video experience online using a smartphone, tablet, computer, or VR headset.

Coat check reopens at MKE

If you’re flying from Milwaukee to Hawaii, Florida, or some other warm spot, you probably won’t need your winter coat when you arrive.

So, for the second winter in a row, Wisconsin’s Milwaukee Mitchell Internation Airport (MKE) has opened it popular coat check service.

The Coat check program operates in partnership with retail partner Paradies Lagardère and is offered inside the Summerfest Marketplace store, which is located pre-security. Each coat is wrapped in protective plastic and the charge is a very reasonable $2 per day, or $10 per trip.

As far as we know, this is still the only U.S. airport offering this service.

Fresh art at PHX

Fun and games from BWI

New experiences from SAN’s artist-in-residence

And, thanks, LAX for reminding us that it is December. Already.

Heartwarming stories from airports & airlines

We’ve been reading some charming and heartwarming stories from airports and airlines this holiday week.

Sweet Virgin Atlantic seat-swap

First, there is a viral post on Facebook by a Virgin Atlantic flight attendant relating the story of a passenger named Jack swapping his business class seat on a flight from New York to London for the economy seat booked by 88-year-old Violet.

“Of the hundreds of flights I’ve operated, I’ve had the pleasure of looking after footballers, supermodels and some Hollywood movie stars but let me tell you about my two favourite passengers EVER!,” wrote Leah Amy, “Jack and Violet 💜 (I wish she was called Vera or Rose 🤣)”

She went on to explain that Jack’s entire family was booked in business class. But Jack decided to swap seats with Violet. He then “sat on the row of seats directly next to the economy toilets and never made a peep or asked for anything the rest of the flight. No fuss, no attention, literally did it out of the kindness of his own heart, no one asked him to.”

A great story, right?

Well, the story gets a bit better. In response to the story of Jack and Violet, Virgin Atlantic announced it will be offering complimentary upgrades to “the most seasoned person” on board all its flights through January 1, 2020.

Nice!

Birthday treat at Schiphol Airport

Here’s another heartwarming holiday-season travel story. This one from Amsterdam’s Schiphol Airport (AMS) documenting a great birthday treat they were able to arrange for 94-year-old Granny Miep.

Canadian hospitality

And one more.

Community helps stranded passengers on Christmas Day. (courtesy Karen KayCee/Facebook)

According to the CBC, when 75 passengers got stranded in Deer Lake, Newfoundland and Labrador, Canada on Dec. 25, the community came together in “Come from Away” style.

The town welcomed the passengerw, put together a Christmas dinner and made sure they got on their way.

The CBC notes that what happened in Deer Lake is reminiscent of what happened in 2001, when townspeople rallied to welcome thousands of passengers on planes diverted to Gander – which is also in Newfoundland and Labrador – due to the attacks on September 11.

That real-life story is the inspiration for the Tony Award-winning musical “Come From Away.”

In Deer Lake’s case, a plane full of WestJet passengers left Toronto for St. John’s late Christmas Eve but got diverted by bad weather.

Deer Lake isn’t a regular stop for WestJet flights, so there was little in the way support for the passengers once they were on the ground and sent over to the local Holiday Inn Express.

But this was Christmas Day. So local townspeople responded to a call-out on Facebook and rustled up a Christmas Dinner that included everything from sandwiches and cookies to turkey dinner and gravy and homemade rabbit stew.

All great stories, right?

Here’s to great travel and more heartwarming travel stories in 2020.