Airline change fees

Airlines waive change fees as Winter Storm Jonas nears



Winter storm Jonas is headed for the east coast and is expected to disrupt travel throughout the mid-Atlantic and the Northeast – and beyond – beginning Friday morning.

The National Weather Service has issued a blizzard watch for Washington, D.C., and Baltimore and is monitoring the possible impacts of the storm, which are expected to include heavy snow extending from Washington, D.C. to New York and Boston from Friday through Sunday.

“Based on the anticipated storm track, as much as 1 to 2 feet of snow is possible near and northwest of I-95,” the NWS said Wednesday morning its website.

Airports are readying their snow removal equipment and airlines are posting travel alerts. As always, it is best to check your airline’s website and mobile app for the latest updates and alerts and do the same for conditions and advisories from any airports you will be traveling to or through.

During events like this, most airlines will issue travel alerts offering passengers the option to cancel or change their travel plans with no change-fee penalties for certain days and for those traveling to, from or though certain cities.

The American Airlines travel alert relaxes change fee policies for travel to/from or through 40 airports.

One time ticketing fees will be waived for changes made for ticketed travel January 22 to January 24 if it occurs instead January 20 to January 26, 2016.

Delta Air Lines’ Northeast Winter Weather advisory, reminds passengers that if their flights are canceled or significantly delayed, they are entitled to a refund. For travelers with flights scheduled January 24-26, the airline is allowing a one-time change to your ticket, without a fee, if travel is rebooked to begin by January 27, 2016.

Cities/airports included in Delta’s travel alert are Allentown, PA (ABE), BWI, BOS, Charleston, WV (CRW), Charlottesville, VA (CHO), Harrisburg, PA (MDT), JFK, LGA, Newark (EWR), Newburgh, NY (SFW), PHL, Providence, RI (PVD), Richmond, VA (RIC), Roanoke, VA (ROA), Scranton, PA (AVP), Washington’s Dulles and Reagan National Airports, and White Plains, NY (HPN).

Frontier Airline’s storm alert covers travel from Thursday, January 21 through Sunday, January 24 to/from and through Philadelphia (PHL), Trenton-Mercer, NJ (TTN), New York LaGuardia (LGA), Washington’s Dulles and Reagan National Airports, Charlotte, NC (CLT), Raleigh-Durham, NC (RDU) and Greensboro, NC (GSO).

JetBlue is waiving change and cancel fees and difference in airfare for passengers scheduled to travel Friday, January 22 and Saturday January 23, 2015, to or from BWI, Richmond, VA (RIC) and Washington’s Dulles and Reagan National Airports. The airline’s alert says customers may rebook flights for travel through Friday, January 29, 2016 and that customers with canceled flight can opt for a refund instead.

Southwest Airlines is advising that customers holding reservations for travel to/from/through Baltimore/Washington (BWI), Boston, Long Island Islip (ISP), Newark, New York LaGuardia, Philadelphia, Providence (PVD), Washington Dulles and Washington Reagan National (DCA) on Friday, January 22 through Saturday, January 23 are eligible to reschedule their flights in accordance with the carrier’s accommodation procedures.

United Airlines’ travel waiver advisory covers a long list of east coast cities and ticketed travel from January 22 through January 24. “The change fee and any difference in fare will be waived for new flights departing on or before January 20-27, 2016, as long as travel is rescheduled in the same cabin (any fare class) and between the same cities as originally ticketed,” the carrier notes on its website.


Airlines ready for Xmas eve snowstorm


Winter weather conditions are expected in the Midwest on Christmas eve and airlines are getting ready by canceling flights and waiving ticket change and reissue fees.

Here are the waiver policies posted as of Tuesday evening, December 23:

American Airlines, American Eagle and US Airways

Passengers with tickets on flights Dec. 24 to, from, or through the nine cities below may change flights without penalty, have the ticket-reissue charge waived for one ticket change, and begin travel as early as Dec. 23 or as late as Dec. 25

St. Louis (STL), Springfield, Ill. (SPI), Peoria, Ill. (PIA), Urbana-Champaign, Ill. (CMI), Bloomington-Normal, Ill. (BMI), Chicago (ORD), Milwaukee (MKE), Grand Rapids, Mich. (GRR) and Detroit (DTW).

Frontier Airlines

Customers scheduled to travel Wednesday, December 24, 2014 to/from/through: Chicago Midway, IL (MDW); Chicago O’Hare, IL (ORD); Detroit, MI (DTW); Milwaukee, WI (MKE); St. Louis, MO (STL) may have fees waived for one itinerary change, if travel is completed by Saturday, December 27th. Those with canceled flights may request a refund.


JetBlue is waiving change/cancel fees and fare differences for customers traveling to/from/through the cities below, on Wednesday, December 24, 2014. Customers may rebook travel through Thursday, December 25, 2014 prior to the departure of their originally scheduled flight. Customers with cancelled flights may opt for a refund.

Affected cities: Baltimore, MD (BWI), Boston, MA (BOS), Buffalo, NY (BUF), Burlington, VT (BTV), Hartford, CT (BDL), Newark, NJ (EWR), Newburgh, NY (SWF), JFK, LGA, Philadelphia, PA (PHL), Pittsburgh, PA (PIT), Portland, ME (PWM), Providence, RI (PVD), Rochester, NY (ROC), Syracuse, NY (SYR), Washington, DC (DCA), Washington, DC (IAD), Westchester County, NY (HPN), Worcester, MA (ORH).

Southwest Airlines

Customers holding reservations for travel to/from/through Chicago Midway (MDW) on December 24 are eligible to reschedule their flights.

United Airlines

United is offering to waive the change fee for passengers flying on December 24 and 25 to, through or from Chicago, IL (ORD), Detroit, MI (DTW), Grand Rapids, MI (GRR), Madison, WI (MSN) and Milwaukee, WI (MKE).

Of course – as always – it’s best to check the status of your flight and the latest advice from your airline before you make a change or head to the airport.

Storm coming: airlines cancel flights /waive change fees

Don’t defrost the turkey just yet, because it looks like Winter Storm Cato is going to ruin Thanksgiving for a lot of travelers.


Starting Tuesday afternoon, airlines began cancelling flights and issuing fee waivers for travelers who want to cancel or rebook their trips.

As of Tuesday evening, pretty much every North American airline has a travel advisory posted on its site. International airlines with flights to and from the U.S. are likely alerting their customers to cancellations as well.

Below are links to the travel alerts, coverage dates and fee waiver policies as of Tuesday evening, November 25th for many major airlines. If you’ve got a trip planned, be sure to check the airline’s website, Facebook page or Twitter feed – and those of your airport – for the latest news.

Air Canada
Alaska Airlines
American Airlines
Dela Air Lines
Southwest Airlines
US Airways
United Airlines
Virgin America

Storm Nemo on the way; airlines waive change fees


Updated: February 7, 2013

Another winter storm – named Nemo – is on the way and airlines are getting ready for it by issuing weather-related fee waivers and encouraging travelers to change their flight dates, postpone travel or re-route their trips to and from a long list of cities in the northeast.

Here’s are links to most of the airline waiver policies:

Air Tran

Air Canada

American Airlines

Delta Air Lines

Hawaiian Airlines


Porter Airlines

Southwest Airlines

United Airlines

US Airways


Airlines waive change fees for mid-winter break


Hurricane Sandy is still causing problems for a lot of people, including families who had planned vacations around the mid-winter public school breaks in New York and New Jersey.

Many schools closed for a few days around the storm and, as a result, have canceled the mid-winter break or changed the dates, leaving those with plane tickets and hotel reservations in a bit of a pickle.

To help out, several airlines, including JetBlue, American Airlines, Hawaiian Airlines and others, are offering to waive change fees for customers whose travel plans have been affected.

Hawaiian Airlines customers ticketed by November 29 for travel between New York City’s John F. Kennedy International Airport and Hawai’i from February 15–24, 2013 will be allowed to change their reservations without charge, although refund and cancellation rules will apply.

JetBlue is waiving the change fee for customers traveling Thursday February 14 through Monday February 25th, to/from the New York City area (EWR, HPN, JFK, LGA & SWF). Airfare differences will still apply for the new dates, but travelers may also cancel their trips and receive travel bank credit without a fee.

United Airlines and American Airlines also have exception policies in effect for the New York City area for those with tickets for mid-winter break travel. American’s waivers covers February 15 – 24; United’s waiver covers February 14- 25th.

The change fee policy has also been relaxed on US Airways and, while I don’t see it on the their website, word is Delta Air Lines will be waiving change fees as well.

It’s a nice gesture on behalf of the airlines, but keep in mind that while the airlines are waiving the change fees, you’ll still get dinged for any differences in airfares, so check the details.