Getting around

AeroTrain running at IAD; Mobile lounges still on duty

Last week the Dulles International Airport (IAD) started using its AeroTrain airport train system to replace some, but not all of the mobile lounges that have been taking passengers between the Main Terminal and the Midfield Concourses for years.

I really like those kooky lounges. Riding on them always offers a unique view of the airport.  And there’s a black and white picture somewhere in the airport’s archives that explains the “lounge” part perfectly: it shows females attendants serving drinks to passengers on their way to the plane.

Even this photo shows travelers who seem to have no worries at all about making their connecting flights.

There are certainly some upsides to the AeroTrain.

One benefit is that right now there’s a photography exhibit in the tunnel connecting the temporary Concourse C with the C-Gates AeroTrain station.

(Photo by: Kanji Takeno)

The exhibit “Washington, DC: Through Our Eyes,” includes photos shot by members of the White House News Photographers Association. The 44 photos currently on display are just the first group of more than 200 photos that will be displayed on a rotating basis.

And,  if you find yourself with a long layover at Dulles International Airport (IAD) and have wrung all the excitement out of riding the AeroTrain and looking at the photo exhibit, then check out the cool stuff at the National Air and Space Museum Steven F. Udvar-Hazy Center just down the road.

The museum is big enough for the to Smithsonian to display thousands of aviation and space artifacts that just won’t fit on the National Mall.  Like the Boeing B-29 Superfortress  “Enola Gay.”

Tidbits for travelers: holiday news from airports around the country

Christmas week is always a big deal for airports and air travel.

This year, as usual, lines are long, people are cranky, and there’s a storm wreaking havoc with schedules and everyone’s best laid plans.

So, it’s a good bet that if you’re traveling by air this week, you’re going to spend some time being stuck at an airport. Remember to bring supplies such as books, snacks, a charged cell phone, and some extra cash to buy a few last minute gifts.

And remember to look around: some airports are hosting complimentary gift wrapping stations and many airports have scheduled holiday events and entertainment.

Here are just a few examples:

The Chicago Airport System’s schedule of “Holiday Delights” continues at both O’Hare Airport and Midway through Wednesday, December 23rd with performances by local blues, jazz, international, R&B performers, barbershop quartets and carolers. There will also be children’s workshops and a visit from Santa Claus.

Both airports are also offering free gift wrapping, past security, on December 21 and 23 with wrapping paper and gift bags created by students from the After School Matters program.

On Monday December 21st, Southwest Airlines and The Container Store join forces to offer free gift wrapping at Dallas Love Field, Phoenix Sky Harbor, Denver International, Saint Louis Lambert International, and Baltimore-Washington International airports. Here are some details about locations and times.

Free gift wrapping continues in various spots around Phoenix Sky Harbor airport through December 24th and through Wednesday at San Diego International Airport. Check your airport’s Web site to see if free gift wrapping is being offer there as well. Keep in mind that many airport shops also offer fee gift wrapping and many will have piles of pre-wrapped items ready to grab-n’- go.

If you find yourself hanging around Detroit Metroplitan Airport (DTW) Monday, Tuesday or Wednesday (Dec 21 – 23rd), head on over to the stage next the water feature in the center of Concourse A (near Gate A40). The airport is partnering with local Delta Air Lines folks to host a holiday karaoke event called “Sing Because you Care” between 11 a.m. to 7:00 p.m. each day.

Anyone, or any group, that sings is being asked to donate $5 to support the local Salvation Army.

And here’s a great gift for anyone flying to or from Seattle-Tacoma International Airport (SEA): the airport light rail station opened, as promised, on Saturday, December 19th. Just in time to save a lot of holiday travelers a lot of hassle and money.

It’s now possible to ride between the airport and downtown Seattle for $2.50.

Thanks, Santa!


Pittsburgh International Airport kicks off Escort Program

Just in time for National Customer Service Week, Pittsburgh International Airport (PIT) is introducing an escort program.

holding-hands

No, not THAT kind of escort program…..PIT’s Escort Program is being offered by the airport’s Volunteer Airport Ambassadors and is designed “for the individual who may be flying for the first time or is an international visitor who needs a hand navigating the airport. It is also for the adult child of an elderly parent, who is unable to escort the parent through the airport his/herself.”

Better yet, there’s no charge for the service and volunteer Airport Ambassadors accept no tips.

Sounds like a program that could – and should – be offered at all airports.

Want to give PIT’s Escort Program a try? Call (412) 472.5690, leave your name, number and flight information and they’ll take it from there.

And if you do use the service, let us know how it works.