Just in time for National Customer Service Week, Pittsburgh International Airport (PIT) is introducing an escort program.
No, not THAT kind of escort program…..PIT’s Escort Program is being offered by the airport’s Volunteer Airport Ambassadors and is designed “for the individual who may be flying for the first time or is an international visitor who needs a hand navigating the airport. It is also for the adult child of an elderly parent, who is unable to escort the parent through the airport his/herself.”
Better yet, there’s no charge for the service and volunteer Airport Ambassadors accept no tips.
Sounds like a program that could – and should – be offered at all airports.
Want to give PIT’s Escort Program a try? Call (412) 472.5690, leave your name, number and flight information and they’ll take it from there.
And if you do use the service, let us know how it works.