Airports

All the latest articles about Airports

How many people does it take to run an airport?
How many people does it take to run an airport? That’s the topic I tackle this week in my ‘At the Airport‘ column on USA TODAY. And no, it’s not one of those “… change a lightbulb” jokes. According to a recent economic impact study conducted for Airports Council International – North America, about 1.2 million […]
Which airports are tops in customer service?
Modern-day airports mix transportation nodes with hospitality centers, focus on customer experience and offer fine dining outlets, luxury shopping outlets and full-service spas. That said, which airports do it best? Each year, Airports Council International — the trade association of the world's airports — conducts extensive passenger surveys to find out. Here are the some of the winners.