Airports

Travel Tidbits heading into the weekend

Louisville Airport welcomes Kentucky Derby fans

The Kentucky Derby will take place on schedule this year on Saturday, May 1 and Louisville Muhammad International Airport (SDF) is decked out and ready to welcome Derby guests with lots of fresh roses.

PHX has COVID-19 shots

Airports everywhere are continuing their “keep clean things clean” campaigns. Touchless tech helps, and we see Pittsburgh International Airport (PIT) just added touchess/wave-to-call elevator buttons.

Places We’d Go… Cleveland

Cleveland is hosting the NFL Draft, with lots of bonus activities.

The Rock & Roll Hall of Fame has a new exhibit celebrating the Super Bowl Halftime Show music and performers.

The Biggest Show on Turf: 55 Years of Halftime Shows will be on exhibit through September 21 and includes performance outfits, instruments, and set pieces, including Prince’s turquoise suit worn during his unforgettable purple-rained 2007 performance, where he asked production managers “Can you make it rain harder?” and Katy Perry’s beach-ball inspired costume and “Left Shark” that ignited a pop culture phenomenon after her 2015 performance.



News from airports and spaceports

Introducing VSS Imagine, the first SpaceShip III in the Virgin Galactic Fleet

Looking to get away? Today we got a look at Virgin Galactic’s VSS Imagine spacecraft, the latest generation in its spaceship program.

We also spotted a charming vintage video promoting Gander International Airport( YQX).

Chicago’s O’Hare International Airport (ORD) told us about Bernice “Bee” Haydu, one of the 1st women to fly for the U.S. military as a member of the WWII Women Airforce Service Pilots (WASP).

And we got a snap of the Easter Beaver (named Carrie) from Oregon’s Redmond Municipal Airport (RDM).

Take a look.

Travel news from airports here and there

Tuesday already?

Stuck at the Airport is still doing some catch-up up on news, snaps, and travel tidbits airports shared on Monday.

Like the pink cherry blossom lighting at Reagan National Airport (DCA).

The links to short films courtesy of the SFO Museum at San Francisco International Airport (SFO).

The Women’s History Month factoid about Willa Brown – who was the first Black woman to earn both a pilot license (1938) and a commercial license (1939), courtesy of Long Beach Airport (LGB).

And the announcement from Tampa International Airport (TPA) about TPA To Go – a new food delivery service in the airport.

World’s Best Airports for Customer Service

When it comes time to go back to airports, it will be good to know which ones are doing a good job service and hygiene-wise.

Helpful clues come from Airport Service Quality Awards, given out by Airports Council International (ACI), which measures airports based on customer surveys.

The ASQ Awards are determined based on passenger feedback collected by the ACI program on the day that passengers travel. Each airport’s rating is based on 34 key performance indicators, such as access, check-in, security, stores and restaurants, and cleanliness of restrooms and overall facilities.

“ACI’s Airport Service Quality awards represent the highest possible accolade for airport operators around the world,” said ACI World Director General Luis Felipe de Oliveira in a statement, “This year more than any other, the awards recognize those airports that have listened to their customers and adapted the services and experiences they offer to meet changing needs and expectations under very trying circumstances.

Based on new hygiene-related questions added to the survey questionnaire, ACI has a new award this year: ‘Best Hygiene Measures by Region.”

Here are the North American airport winners in that category:

Hartsfield-Jackson Atlanta International Airport –
Louis Armstrong New Orleans International Airport

San Antonio International Airport –
Tampa International Airport

Toronto Pearson International Airport

Victoria International Airport, Canad

Here are the Airport Service Quality Awards won by airports in North America

Over 40 million passengers

Hartsfield-Jackson Atlanta International Airport

Toronto Pearson International Airport

25 – 40 million passengers

Baltimore-Washington International Airport

Detroit Metropolitan Wayne County Airport

15- 25 million passengers

Austin-Bergstrom International Airport 
Dallas Love Field Airport 

5-15 million passengers

Indianapolis International Airport 

John Glenn Columbus International Airport 

San Antonio International Airport 

2-5 million passengers

Greenville-Spartanburg International Airport 

Portland International Jetport (Maine)

Less than 2 million passengers

Victoria International Airport – Victoria, Canada

Stuck at the Airport: Friday Round-up

Happy Friday. We’re ending the week here at Stuck at The Airport with some tidbits that caught our attention, like this #TBT – “Throwback Thursday” – tweet from O’Hare International Airport

And this #TBT tweet from Houston’s Hobby Airport (HOU)

All month long, we’re been paying attention to – and learning from – the tweets from St. Louis Lambert International Airport (STL) highlighting the people featured on the airport’s Black Americans in Flight mural.

We’re sad we missed seeing this exhibit at Orlando International Airport (MCO).

And we’re impressed that Delta’s Flight Museum is being used as a mass vaccination site in Georgia.