Ever play that game, “What’s worse…”?
While I spent an hour stuck in a dentist’s chair today in Seattle, my friend Sheila was stuck in a slow-moving customer service line at the Atlanta airport.
Her connecting flight between D.C. and Memphis was one of the 275 flights Delta Airlines scrubbed today so it could perform safety inspections on 117 of its planes.
In a series of messages she left on my cell phone, my friend told me that at first she was informed she’d have stay in Atlanta until tomorrow, when seats on an alternate Delta flight might become available.
“Unacceptable,” my friend said. Sweetly, I’m sure. “I’m not leaving until we figure something out.”
And they did. My friend bought a pricey seat on an Air Tran flight.
Now let’s see if getting her refund is going to be like pulling teeth….