vacations

4 important questions to ask before you rent that Airbnb

My story this week for CNBC offers advice for issues to consider, and questions to ask, before you hit “rent” on a Airbnb or other type of homeshare property.

Here’s the story:

The note taped to the TV in the Airbnb rental in what turned out to be a questionable apartment building in a sketchy neighborhood in New York City was the first clue.

“It said, ‘Anyone ask, you say you friend of Jay,’ remembers Washington, D.C.-based documentary producer Richard Paul, “We never met Jay.”

The note wasn’t the weirdest thing about the apartment.

“You couldn’t open the front door because it hit the ‘fridge,” said Paul, “The A/C didn’t work. The girl from the live sex show up the block smoked on the front steps. And we think a guy got pushed off the roof as we were leaving.”

Not the kind of vacation rental you want to end up in?

There’s always a chance the swank-looking, well-reviewed home, cabin, apartment or castle you book through a home-sharing site such as Airbnb or Vrbo (which includes HomeAway.com and a handful of other companies) will have some problems or not end up being as advertised.

Worse, you could end up booking an illegal short-term rental and, like some recent vacationers in Miami, having to vacate the property in the middle of the night.

Home-sharing companies post advice, rules and tips on their websites to help minimize problems for both renters and hosts. And they all encourage potential renters to be sure to read the reviews, rules and rental offerings carefully.

Millions of people have no problems with their home-share stays. But as the summer travel season comes around, CNBC asked a real estate lawyer to share some extra, ‘bonus’ questions to ask yourself and your host during the booking process and during your stay.

“Friend of Jay?”

If you worried about or unwilling to having to pose as a “friend of Jay,” ask the host directly if their landlord or the rule and regulations of their condo allow short-term rentals.

“If they lie and say in an email or a text that everything is good and it turns out not to be the case, that’s your legal basis for voiding that rental contract and possibly getting damages if you have to move out in the middle of the might and rental another property,” said Scott Reidenbach, the founding principal of Reidenbach & Associates, a Philadelphia law firm that concentrates on wide-variety of real estate-related issues.

If they say “Tell them you’re a friend of Jay,” and you go along with that, “Then you’re complicit,” said Reidenbach.

And while that happens all the time, the danger is you take the risk of being kicked out in the middle or your trip.  

Who you gonna’ call?

Be sure to get contact information for someone you can contact if you show up and something doesn’t work, the place is dirty or is otherwise not as advertised.

And – bonus question – ask if that contact person lives nearby.

“A lot of these Airbnb or Vrbo-type owners aren’t professional landlords and many don’t live close by,” said Reidenbach, “I’ve heard stories about people not being able to get anything fixed because the owner is a 1000 miles away,”

Read the fine print

A good vacation rental listing will not only include great photos and a list of property amenities, it will have some “house rules” that might include a curfew time for noise and/or parties, the number of overnight guests allowed and an age limit for children.

“You may have very young children, but the very fine print says a guest is not permitted to have children under 12 or 16. Or that the property is not safe for children under a certain age because of safety reasons such as being on a cliff, having an open fire pit or a pool that’s not safe for small kids,” said Reidenbach.

Ask yourself if you’re willing to flout the fine print. 

When in doubt, turn off the Wi-Fi

There have been recent reports of Airbnb guests discovering hidden cameras in bedrooms and bathrooms of the properties they’ve rented. 

Airbnb now requires hosts to disclose the presence of security – or other – cameras – in their listings, but in the spirit of “Say you’re a friend of Jay,” dishonest property listers may not always comply.

“Ask the question,” advises Reidenbach, “And to really protect yourself disable or unplug the Wi-Fi,” as many home security system and cameras are wireless and Wi-Fi-powered, “We’ve heard of people doing that and immediately getting a call from the owner asking if the Wi-Fi is down because the cameras stopped working.” 

Have you dealt with any of these issue in your homeshare rental? Tell us about it in the comments below.

Travel Tidbits: free inflight wif + a call for your vacation audio

As we head into the Labor Day holiday, here are some travel tidibts for you.

Free Gogo in-flight Wi-Fi on Labor Day 

Free Wi-FI at airport

Here’s a nice Labor Day perk for anyone flying on a Gogo-equipped domestic flight:

On Monday, Sept 3, you can get 30 minutes of free Wi-Fi, courtesy of T-Mobile. The off is good even if you’re a Verizon or AT&T customer. (T-Mobile customers get a free hour, as always; a great perk!)

Get more details about the free Gogo in-flight Wi-Fi offer from T-Mobile for Labor Day.

 

Heathrow Airport seeking your vacation sounds

Pictures from vacations help us remember a great adventure, but so do sounds.

Studies show that the same part of the brain in charge of processing the senses is also responsible for storing emotional memories. That means sounds, noises and songs you might hear on your trips will be part of travel memories that will be able to transport you back in time.

Think: waves lapping on the beach; the “Mind the Gap” announcement on the London Tube; and that street busker you stopped to listen to in Paris.

Heathrow Airport has decided to capture the essence of great vacations by gathering audio from travelers and commissioning a composer to create a collection of travel mood music and vacation sounds.

Heathrow says submissions sent in by the public will be turned into a “captivating and immersive soundscape” by British Academy Award-winning composer and sound artist Nick Ryan.

“We all record holiday memories with pictures, yet listening to the sound of a voice or a place can trigger far more intense emotions than a photograph on a phone,” Ryan said in a statement.

Travelers are invited to submit their holiday sounds over the next four months as an mp4 clip at soundescapes@heathrow.com. 

Ryan will collection the audio, do this thing with it and release the inaugural Sound Escapes audio installment in January 2019.

What vacation sounds will you send in? 

Museum Monday: Hawaii by Air exhibit

Hawaii by Air

Courtesy National Air and Space Museum, Smithsonian Institution

Dreaming of a trip to Hawaii?

So, evidently, are the curators at the Smithsonian’s National Air and Space Museum in Washington, D.C.

They’ve put together “Hawaii by Air,” an exhibition featuring Hawaiian travel posters, photographs and ephemera that explores how air travel to Hawaii developed and grew, how the travel experience evolved along with the airplane and how air travel changed Hawaii.

Also on display: airplane models, airline uniform badges, historic film footage, a high-resolution satellite image of the islands, broadcasts from a vintage Hawaiian radio show and live Hawaiian plants.

pan am brochure

National Air and Space Museum, Smithsonian Institution

Hawaii, exhibition notes remind us, is one of the most remote places on Earth. It got its first air service in 1935 and, by 1936 Pan American Airways was delivering passengers on its famous flying clipper ships.

From the exhibition notes:

“Flying to Hawaii was luxurious but expensive; most people still traveled by ocean liner. That changed after World War II, when new propeller-driven airliners and then jets made travel to this remote destination much more common, comfortable and affordable. Hawaii experienced a tourism boom that exceeded all expectations.”

The exhibit runs through July 2015.

Continental Hawaii

National Air and Space Museum, Smithsonian Institution