Los Angeles International Airport

Listen up at Los Angeles International Airport

Local entertainers, sports figures, musicians, actors, chefs and other celebrity voices from Los Angeles are lending their voices to the recorded welcome messages at Los Angeles International Airport (LAX).

The first group of voices include:

  • Jimmy Kimmel, host and executive producer of Jimmy Kimmel Live!
  • Justin Turner, third baseman for the Los Angeles Dodgers
  • Gustavo Dudamel, internationally renowned conductor, Music and Artistic Director of the Los Angeles Philharmonic
  • Susan Feniger, L.A.-based chef, author, radio and TV personality, and owner of BBQ Mexicana, Socalo and Border Grill restaurants, which has a location inside the Tom Bradley International Terminal. 

The messages will rotate throughout the day and be replaced on a regular basis with new voices. Travelers will hear the messages on the overhead announcement system at the curb and inside each terminal.

Give a listen to the new celebrity welcome messages at LAX here.

Why is LAX doing this?

“Los Angeles is globally recognized as the entertainment capital of the world, offering the best in movies, television, sports, music, food and culture,” said Deborah Flint, CEO, Los Angeles World Airports (LAWA). “We continue to put the L.A. in LAX by offering our guests immersive experiences – from fashion shows to performances by local musicians and artists – so we are excited to begin welcoming tens of millions of people with voices of iconic, local personalities.”

While LAX may have a more famous group of celebrities to choose from, LAX isn’t the first airport to do this.

McCarran International Airport in Las Vegas, Seattle-Tacoma International Airport, Denver International Airport and many others invite local dignitaries, entertainers, sports players and others to record welcome messages and public service information advisories for travelers.

So listen up. And let us know your favorites.



Fresh airport eateries in Las Vegas, Detroit, Los Angeles, Seattle and Charlotte airports

More reasons to go the airport hungry.

Pret a Manager landing at U.S. Airports

Several U.S. airports will soon have branches of U.K.-based grab-n-go coffee and sandwich chain Pret a Manger. The cahin is known for its freshly prepared foods and organic coffee.

There are currently “Pret” shops in Chicago and a few other east coast cities, but at the end of May, a Pret opened in Las Vegas’ McCarran International Airport in the Terminal 3, E Gates.

In June, a Pret will open at Los Angeles International Airport’s Tom Bradley International Terminal. In July a Pret will pop up at Charlotte Douglas International Airport.

New places to eat at Detroit Metro Airport

There are some new restaurants in Detroit Metropolitan Wayne County Airport’s (DTW) North Terminal. 

The restaurants include: 

Cantoro Italian Market Trattoria, a local, family owned and operated Italian market crossed with a modern corner store; 

Air Margaritaville, Jimmy Buffett’s airport restaurant with a local twist;

Detroit Street Café featuring Zingerman’s Coffee;

And Atwater Brewery, a Detroit favorite, that debuted downtown in 1997 with the mission to bring German brew-styles to the area.

DTW says these restaurants are the first of a phased dining redevelopment project to open. Cantoro Italian Market Trattoria opened on April 18 and is located pre-security in baggage claim. Atwater Brewery opened on June 1 and Air Margaritaville & Detroit Street Café featuring Zingerman’s Coffee opened on June 5.

Skillet sizzles at SEA-TAC Airport

Whether or not your flight is taking off from the North Satellite at Seattle-Tacoma International Airport, you might want to make your way out there to have a meal at Skillet.

Born in a food-truck and a favorite in several Seattle neighborhoods, Skillet has brought many of its menu favorites to SEA airport. The entrees include brunch favorites such as Fried Chicken & Waffle, homemade Doughnut Holes and the gluten-free and vegetarian-friendly Chilaquiles.

I guess I’ll have to forgive them for closing the Skillet in my neighborhood…

Deals, discounts & treats for travelers + moms

Mother’s Day celebrations at airports

Airports across the country will be marking Mother’s Day with complimentary flowers, music and more.

Today between 11 a.m. and 1 p.m. in the post-security Great Hall at Los Angeles International Airport, the Mother’s Day celebration will include a photo booth, complimentary wooden roses, and appearances by some of the pups from the Pets Unstressing Passengers (PUPs) program.

And, as they have for many years, this weekend volunteers at Florida’s Jacksonville International Airport will likely be handing out flowers to arriving moms and those waiting for their moms.

We’ll add more Mother’s Day activities as they roll in.

Delta Air Lines rolling out free in-flight WiFI

Starting May 13, Delta Air Lines is kicking off a much-welcome two-week pilot program to offer free in-flight Wi-Fi in all cabins on 55 short, media and long-haul flights.

The carrier says this is the first step towards offering complimentary Wi-Fi for everyone, all the time.

“Customers are accustomed to having access to free Wi-Fi during nearly every other aspect of their journey, and Delta believes it should be free when flying, too,” said Ekrem Dimbiloglu, Director of Onboard Product in a statement. “Testing will be key to getting this highly complex program right – this takes a lot more creativity, investment and planning to bring to life than a simple flip of a switch.”

The free Wi-Fi service won’t support content streaming, but will let passengers browse, email, shop, message, and engage with social media for free.

Delta’s Wi-Fi for purchase and free mobile messaging will remain available throughout the test.

Take the train

Amtrak, which also offers free Wi-Fi, has launched an Unconditional Love Flash Sale now through Monday, May 13.

The two-for-one ticket offer is valid for travel nationwide between June 1 and September 30. Use discount code C250.

Bonus: if you’re an Amtrak Guest Rewards member (or sign up to be) you can also earn double points if you travel by May 18

Stuck at the airport: news from LAX, FAT and OAK

Lovely LAX

Here’s a lovely spring report from Los Angeles International Airport.

Heavy rains have left behind a rare super bloom of wildflowers.

LAX reports that the flowers are located across the airfield complex, with the highest concentration on the north airfield – between runways 24L and 24R. The bouquet of flowers spreads along the length of those runways, approximately 10,885 feet.

New arts lounge at Fresno Yosemite International Airport

Fresno Yosemite International Airport (FAT) has added an arts lounge to its art exhibitions program.

Over the past year, the program has expanded to include larger works of art, live music performances and a partnership with a local art gallery featuring local photographers.

Travelers love the offerings so far. So the airport is adding more features. FAT’s new arts lounge has tables and chairs, couches, charging ports and “offers a friendly airport environment for travelers,” said FAT’s Director of Aviation, Kevin Meikle.

Showing now: Leslie Batty’s large scale works, including a painting of Lewis Carroll’s Alice Through the Looking Glass and “Projections” by John Moses, a series of photography images blending iconic films with ghostly images from some of Hollywood’s most acclaimed films.

Oakland International Airport celebrates Southwest Airlines first flight to Hawaii

On Monday, the first Southwest Airlines flight to the Hawaiian Islands arrived in Honolul after leaving Sunday evening from Oakland International Airport.

Scores of passengers, airline and airport staff, officials and hula dancers crowded Terminal 1 at the Oakland International Airport for a send-off of the long-awaited launch of Southwest Airlines’ inaugural service from the US Mainland to Hawaii.

And there was cake.

Treats for travelers at LAX

To mark the Chinese New Year and celebrate the Year of the Pig, Los Angeles International Airport will be hosting a Lion Dance for two days this week.

The Lion Dance symbolizes power, courage and good fortune. It also chases away evil spirits and bring happiness and good luck.

At LAX, the 20-minute Lion Dance will be performed by Wushu Shaolin Entertainment on Tuesday, February 5 at 5 p.m. and 7 p.m, and on Friday, February 8 at 3 p.m. and 5 p.m in the post-seurity area of Tom Bradley International Airport.

The terminal will also have festive decorations in honor of the Chinese New Year. Red envelopes with gifts and offers from LAX shops and restaurants will be handed out to passengers. So don’t shy away from the lion!

But wait – there’s more.

The 61st annual Grammy Awards take place at the Staples Center in Los Angeles on Sunday, February 10.

To celebrate, on Tuesday afternoon February 5 LAX airport and the GRAMMY Museum will host a Grammy-themed event for passengers arriving in Terminal 2.

The event will take place between 11 a.m. and 1 p.m. and again from 2 p.m. to 4 pm and feature live music plus gifts for arriving passengers of official GRAMMY merchandise and souvenirs.

A five-case display showcasing the evolution of the gramophone award has been installed in Terminal 2 and will there all year long.

On Tuesday, down in the Terminal 2 baggage claim area, a giant gramaphone will be arriving to remind passengers that this is an especially festive week in LA.

Harriet’s hotel stay

A big Stuck At the Airport thank-you to the Hilton Los Angeles Airport hotel, which hosted me for a night recently while I was in town to tour Los Angeles International Airport for a story about the best places to eat in each terminal and a visit to the brand new United Airlines Polaris lounge.

I hadn’t stayed at this property for quite some time and was pleased to find upgraded rooms, strong WiFi and live music in the lobby, which is evidently a regular Wednesday evening feaute.

This hotel has a variety of dining options, but I tried out Andiamo, the onsite northern Italian restaurant, where the staff made a solo diner feel welcome and which has a great scallop dish on the menu.

This hotel may also have the hardest-working shuttle bus driver. He was driving when I arrived in the evening and there again the next morning and he was super-pleasant to every single rider, even though few of them gave him a tip for lifting their super heavy suitcases on and off of the bus.

Have a favorite place to stay near Los Angeles International Airport? Please share your recommendations.

Snaps from United’s new Polaris Lounge at LAX

Photo by Harriet Baskas

United Airlines has opened its newest Polaris lounge. This one is at Los Angeles International Airport.

The new 12,000-square-foot lounge is open to passengers traveling on international flights in the United Polaris business class cabin and to customers in first or business class on long-haul international flights with a Star Alliance member airline may access the lounge as well.

Located on the upper level, between gates 73 and 75A in Terminal 7 at LAX and accessible via elevator and stairs, the new lounge has 140 seats, 272 power outlets and 120 USB ports, and a dozen semi-private work spaces with oversized chairs, AC and USB power, work or dining table, privacy dividers and a lamp.

Here are some snaps of the lounge:

United CEO Oscar Munoz helps with ribbon cutting of new Polaris lounge at LAX. Photo by Harriet Baskas

(Photos courtesy United Airlines, except where noted)

Snaps from Southwest Airlines’ new Terminal 1 at LAX

Southwest Airlines has a new and improved 13-gate Terminal 1 at Los Angeles International Airport.

The $516.7 million overhaul brings lots more light and seating, a more efficient centralized screening checkpoint and all new dining and retails outlets.

I was on hand for the celebration. Here are some snaps from the day:

 

Ribbon cutting for Southwest T1 at LAX

LA Mayor Eric Garcetti, Southwest CEO Gary Kelly and Danny Trejo at Trejo’s Taco first airport branch.

In additon to Trejo’s Tacos, the dining and retail outlets include Urth Caffe, Cassell’s Hamburgers, Reilly’s Irish Pub, Rock & Brews, and Beaming Organic Superfood Cafe as well as Be RElax, I Love L.A., Treat Me Sweet, New Stand newstands, and SOL Surf. 

 

Courtest LAX

LA Original is the first shop passengers encounter when they leave the checkpoint and take the escalators up to the terminal. The shop showcases LA-branded locally designed, assembled or manufactured goods. Proceeds go to supporting the Downtown Women’s Center’s “Made by DWC” program that teaches job training and maker skills to women transitioning out of homelessness.

In addition to rotating art installations, the new Southwest T1 at LAX features this specially-commissioned, photo-friendly piece by Pilar Castillo.

Marvin Earl brings his complimentary shoe shine service to Southwest T1 at LAX. Morris Biggers was  delighted to be the first customer.

More snaps and info on Southwest’s new T1 at LAX to come.

(All photos by Harriet Baskas, except where noted.)

Atlanta International Airport shows off lighted canopy

Hatsfield Jackson Atlanta International Airport recently tested the lighting on the first three sections of its North Terminal canopy.

ATL Airport - green canopy

This canopy is one of a half dozen major construction projects under way at ATL as part of a major 20-year long development program, dubbed ATL Next, that the airport says is designed to boost capacity, renew and replace existing facilities and “enhance ATL’s aesthetic appeal.”

There will be canopies in front of the North and South passenger terminals and the full length of each canopy will be covered in a plastic material that will be able to be illuminated in different colors and patterns by thousands of embedded LED lights.

Work on the ATL’s North Canopy should be done by the fall. The South canopy is expected to be completed in Fall 2019.

The airport did a test run on the lights on part of the North Canopy last week. Neutral white light is expected to be the default color but on special occasions the canopies will be illuminated to mark specific events such as red, white and blue to honor Independence Day.

Other options already under consideration: red and black to celebrate a Falcons Super Bowl victory, or green to mark Earth Day.

Of course, ATL isn’t the first to get a cool lighted architectural feature.

Chicago’s O’Hare Airport has the “Sky’s the Limit” underground neon walkway.

OHARE NEON TUNNEL courtesy ORD

Detroit Metropolitan Airport has a lighted tunnel.

 

And Los Angeles International Airport has lighted pylons at it entrance that are often lit up in different color patterns to honor a holiday or special event.

What other cool lighted architectural features at airports should we add to this list?

Airport police host National Night Out events

Police departments – including airport police departments – join with their neighborhoods each August 7  to hold National Night Out events to encourage neighbors to get to know each other and to create safer places to live.

The street I used to live on held a picnic each year during Natoinal Night Out and one neighbor rented a bouncy house for the kids. Each year we shared phone numbers and emails. We introduced ourselves around and chose a street captain.

And when there was a serious issue on our block – or if someone just noticed that someone else had left their car lights on – we knew how to get in touch with our neighbors.

So if your street is hosting an event, I strongly encourage you to out there and say hi.

If you’re flying somewhere, stop and chat with airport police and others looking out for your safety.  National Night Out events planned for Washington Dulles International AirportWashington’s Reagan National Airport  and Los Angeles International Airport.

And don’t be shy about approaching those airport officers. As we’re learning from their entertaining entries in the viral police lip sync challenge, many airport police teams have a great sense of humor.

Know of another airport hosting a National Night Out event? Let me know and I’ll add it to the list.