ground transporation

BART strike leaving travelers stuck at San Francisco area airports

Portrait

Photo courtesy National Archives

Updated: July 1, 2013

A BART (Bay Area Rapid Transit) strike in San Francisco started early Monday, July 1. And passengers are going to have a heck of a time getting to or from San Francisco International Airport (SFO) and Oakland International Airport.

To help out, the folks at SFO  outlined some alternate transportation options including:

Public transit & shared rides

Some options include the Caltrain commuter rail or SamTrans bus, to the airport. Shared-ride vans services are also available.

Free SFO buses

In there is a BART strike, SFO will operate free buses between the airport BART station and the Millbrae Caltrain center and between the airport and the South San Francisco (Oyster Point) ferryboat terminal.

Kiss & Fly; Cell Phone Lot

If you are getting picked up or dropped off at the airport by friends or family, consider using the Kiss-and-Fly option at the rental car facility. From there you can catch the AirTrain to the airport.  SFO also has a free cell-phone parking lot, which is located next to the Long Term Parking surface lot five minutes north of the terminals.

SFO has asked taxi, van and bus companies to prepare for increased demand. And although the airport’s cease-and-desist order to ridesharing companies such as Sidecar and Uber are still in effect, those companies are ready for increased demand as well.

Oakland International Airport normally operates an AirBART Shuttle Service to transport passengers between the airport and the Coliseum BART station, but that service is canceled due to strike, said OAK Airport spokesperson Kim Domerofski.  To help out, the airport has requested that additional ground transportation providers operate at OAK and on Monday the airport estimated that approximately 50% more taxis, shuttles and limos than usual were available to transport travelers.

More information about what’s happening with BART can be found at www.511.org.

PHX Sky Train begins running April 8th

One day before Free Cone Day (Ben & Jerry’s annual complimentary scoop celebration), Phoenix Sky Harbor International Airport (PHX) will be having its own party.

PHX Sky Train

April 8th is opening day for the PHX Sky Train, which will offer travelers free rides between Terminal 4 (which serves 80% of Sky Harbor’s passengers), the East Economy parking lot and the METRO light rail at 44th Street and Washington.

Trains will arrive and depart every three to four minutes.

The electrically-powered, automated train will operate year-round, 24-hours a day and PHX has added some thoughtful amenities to the PHX Sky Train stations, including boarding pass kiosks and pet parks.

Early Bag Check, available at East Economy parking since December, will also open at the 44th Street Station on April 8 and allow travelers flying Southwest or US Airways to check their bags at the station for no additional cost.

SXSW: Austin airport music & free rides in town

Austin Giant Guitars

 

Heading to Austin for the South by Southwest (SXSW 2013) music, film and technology conferences and festivals later this month?

If you are flying into town, be sure to listen up when you’re at Austin-Bergstrom International Airport on your way in and out of town.

 

The airport’s year-round Music in the Air  program, now offers 23 live weekly music performances in six different venues inside the airport, with a special series of concerts lined up during the SXSW music conference, March 12-17.

 

If you’re heading into town from the airport, you have several transportation options: there are taxis and rental cars, of course, including the all-Audi A4 Silvercar service, but the Airport Flyer  bus runs into town every 40 minutes for a fare of just $2.

And once in town, your options for getting around are quite varied. The festival will be running a complimentary bike sharing program for event registrants and will have shuttles running between many venues.

There will also be some interesting free and shared car services operating during the festival, including the free “Catch a Chevy”  service, SideCar (the ride-sharing program is determined to operate despite the city’s cease and desist order), and (according to this WSJ story) Tagged.com, a social networking site, will be offering free limo rides from the airport to destinations within 30 miles of downtown Austin.

More details about Travel and Transport at SXSW.

Free airport cab rides. Turkey Day at MIA, Santa at IND

Getting ready for Thanksgiving travel? Here a few things that may help.

The folks at Shairporter – a new cab-sharing social platform – is promoting its New York City launch by giving away free cab rides on November 21 to New Yorkers traveling to the airport who register their ride through the Shairporter platform.

If you’re traveling through the Miami International Airport on Monday, Tuesday or Wednesday, November 19-21 or on Saturday and Sunday, November 24th and 25th, you’ll find activities underway that include a DJ, Pilgrim and Indian greeters, a kids craft station, a stilt-walking scarecrow, giveaways and a harvest background for taking photos. Here’s a link to the list of events and a sheet of coupons for the shops and restaurants.

And if you’re at Indianapolis International Airport on Saturday, November 24th, keep an eye out for Santa. He’ll be arriving on a giant fire and rescue truck (the reindeer only work on Christmas Eve) and once in the terminal, he’ll be hanging around the pre-security Civic Plaza from 11 a.m. until 2 p.m. overseeing activities that include taking pictures with kids, holiday decoration-making stations, and photos and autograph opportunities with the Indianapolis Pacers Pacemates and Rowdie Claus from the Indianapolis Indians

How to get a free (public transit) ride from the airport

(Here’s my June “At the Airport” column for USA TODAY)

 

Want a free ride to town from the airport? In Boston this summer, you’ll get your wish.

In what is apparently a first for a North American airport, Boston Logan International is waiving the $2 fare for all passengers who ride the inbound Silver Line bus from the airport to South Station in downtown Boston. From there, the transfer to the subway – known as the “T” – is free.

The clean-fuel Silver Line buses have been in operation since 2005, have room for luggage and make the trip in from the airport in 20-40 minutes (depending on which terminal you board at), a bit longer than it takes to drive.

The 90-day, free-ride pilot program, called “On Us,” should be a hit with many of the city’s summer visitors, who might otherwise pay $25 or more for a cab ride into the city. But a major goal of the program is to convince locals to switch to the bus and stop paying to park their cars in the airport’s central garage.

At first glance, that part of the program seems a bit counter-intuitive. “Parking is a critical revenue source for North American airports,” said Debby McElroy of Airports Council International-North America (ACI-NA), an airport trade group. In fact, according to the organization’s 2011 Airport Concessions Benchmarking Survey, parking accounts for 42% of non-aeronautical revenue at airports. “These funds allow airports to modernize facilities, which ultimately benefits travelers,” said McElroy.

So why would Logan Airport decide to spend close to $300,000 to subsidize free bus rides for three months and encourage customers to leave their cars – and their cash – at home?

The answer is space, and not enough of it.

Sprawling airports in Denver and Dallas/Fort Worth sit on vast tracts of land beyond or between urban centers, but Logan has a very small footprint – just 1,700 acres – and is only three miles from downtown Boston. And while the airport’s passenger numbers keep growing (BOS expects to serve close to 30 million passengers this year), due to a regulatory cap limiting commercial parking, space at the airport’s central garages cannot.

The bottom line, is that “Logan cannot build new garages to meet demand,” David S. Mackey, Massport’s Interim CEO & Executive Director said in a statement. (Massport, the Massachusetts Port Authority, owns and operates Boston Logan Airport).

Instead, Logan has been trying to wean passengers from driving to the airport. In March, the daily parking rate in the central garage was raised $3, to $27. At the same time, the daily parking rate at Massport’s suburban lots was lowered to $7, down $4.

The Silver Line “On Us,” pilot program is the next step in that weaning. As part of the effort to reduce curb congestion and bulk up high occupancy vehicle (HOV) usage, the airport has hired and placed extra staff outside the terminals to explain the program to passengers. “We’re collecting information and counting the boardings and the loads at the bus stops at each terminal,” said Carl Leiner, Massport’s deputy director of economic planning and development. “There are people with stop watches calculating the dwell times, which is the amount of time people spend waiting for the bus.”

While no other airports are jumping to match Logan’s free-ride offer just yet, many are watching closely.

“We applaud Logan’s efforts and the fact their parking is full,” said Perry Cooper, spokesperson for Seattle-Tacoma International Airport, which has a 13,000-space parking garage. “We have not reached a point where we are filling our garage regularly. However, we have been working to encourage light rail use with discount parking offers for sporting events to relieve the traffic and parking problems downtown.”

With 25,000 parking spaces on property, Los Angeles International Airport doesn’t have a parking problem either, but, as part of a longstanding emissions reduction program, it does operate express “FlyAway” shuttle buses to Van Nuys and Union Station (Fare: $7), Westwood (Fare: $10) and Irvine Station (Fare $25).

Miami International Airport (MIA) isn’t reporting a parking crunch either. But while “a good portion” of airport revenue does come from parking fees, airport spokesperson Marc Henderson says the airport is delighted that, since it began operating in December 2010, more than a million people have used the Airport Flyer Express bus that goes to Miami Beach and downtown Miami. The bus has luggage racks, free Wi-Fi and makes the trip in 35 minutes.

“It’s a good way to get people down to the beach who may not want to rent a vehicle and deal with parking,” said MIA spokesperson Marc Henderson. “At $2.35 each way, the service is inexpensive. And it’s done well,” he said.

The 90-day, free-ride pilot program, called ‘On Us,’ should be a hit with many of the city?s summer visitors, who might otherwise pay $25 or more for a cab ride into the city.

Moving people out of cars at the airport can be a challenge. While there is a local bus route in Houston that serves the George Bush Intercontinental Airport, in August 2011, the Metropolitan Transit Authority decided to cancel express bus service to the airport “because of low passenger numbers,” said airport spokesperson Darian Ward.

 

Back in Boston, airport spokesperson Matthew Brelis says while “no determination has yet been made,” passengers may find that the free bus rides from Logan into town extend past the 90-day test period. Brelis says that “improving curbside traffic flow and reducing parking congestion” is the main reason the airport is offering the free rides, but “if passengers are thrilled with the service and delighted that it’s free, it’s icing on the cake.”

Photos courtesy Boston Logan Airport

 

Floating bus tours now operating at Schiphol Airport

In July, StuckatTheAirport.com and many other outlets shared news of the Floating Dutchman tours being offered at Amsterdam’s Schiphol Airport.

Well, we all jumped the gun. The service was supposed to kick off in July, but was delayed for about a month waiting for paperwork to fall into place for marine and road licenses.

Now everything seems to be in order and this week the first paying customers were able to climb on board.

Here’s my Floating Dutchman story from msnbc.com’s Overhead Bin:

If you’ve got a long layover between flights, your choices at most airports are to eat, drink, shop or attempt to nap while sitting up − and without drooling.

But passengers with at least five hours to wait at Amsterdam’s Schiphol Airport now have a new, entertaining and amphibious option.

On Wednesday, after a month-long delay, the Floating Dutchman welcomed aboard its first paying customers. The service is a cross between a bus and a boat and drives tourists from the airport to the city, enters the water at a specially-built ‘Splash Zone’ to give passengers a floating canal tour and then returns, via the highway, to the airport.

Speaking to Overhead Bin during the canal tour portion of the tour on Thursday, Annette Fatael of Toronto, Canada, said: “We have a nine-hour layover on our way from Toronto to Tel Aviv and chose this from several tours offered at the airport. It’s a huge tour bus and it was hard to believe that it was going to go into the water.”

Floating Dutchman Amsterdam

The amphibious bus carries 48 passengers, cruises the canals on battery power and is a partnership between the airport, the city of Amsterdam and a local cruise company.

The swimming boat concept is much like the Duck Tours offered in many U.S. cities. “But our floating is different because it is a luxury touring car and a fully equipped boat,” said Freek Vermeulen, managing director of Great Amsterdam Excursions. “We have a license plate and a marine certificate, so we can go everywhere. Duck Tours often use old army vehicles, are very noisy and only have permission to operate on a certain route.”

Tours last two hours and 45 minutes and are offered three times a day. Tickets cost about $56 (39 Euros) for adults and about $28 (19.50 Euros) for children. Booking online offers a 10 percent discount.

“It may prove to be one of the best ways to explore Amsterdam during a connection,” Cristian Petre of Romania wrote in the Flying Dutchman guestbook after the first day of tours on Wednesday. “We’ve now got an idea what the city is about and would return for more exploring,” noted the Kireta family of Australia.

It’s not as if Amsterdam’s Schiphol Airport is such a terrible place to spend a long layover. To serve the 40 percent of passengers making connections through Schiphol, the airport offers amenities that include a casino, in-terminal hotels, a library, more than 100 shops and restaurants and an outdoor observation deck. There’s also a park (with trees) inside the terminal and a branch of the Rijksmuseum.

A few other airports, including Incheon in Seoul, South Korea, and Hong Kong International Airport also offer transit passengers organized city tours. Singapore’s Changi Airport offers complimentary tours of the city. Turkish Airlines passengers stopping over at Istanbul Airport also receive free tours.

At the airport, sometimes the truth IS stranger than fiction

Maybe it’s the heat. Or the humidity. Whatever it is, there are some wacky travel stories floating around out there today.

A naked swimmer was nabbed near JFK airport, a mom was briefly jailed in Tennessee for yelling at TSA staff at Nashville Airport and refusing to let her child go through the scanner or get a pat-down and, my favorite, the FBI was called in to meet a Southwest Airlines flight arriving at Salt Lake City Airport and arrest a passenger who got unruly when told repeatedly that he could not “smoke” his electronic cigarette.

And then there’s the threat of this weekend’s “car-maggedon” in Los Angeles.
Gridlock – and worse – is predicted due to the scheduled 53-hour closure of a chunk of Interstate 405.

The highway shutdown will certainly disrupt traveler to and from Los Angeles International Airport and, on its website, the airport has a 405 Freeway Alert page offering tips and advice. In addition to suggesting that travelers take the Flyaway bus to the airport or get a hotel nearby, the advisory lists four different helicopter companies that will provide special weekend service to and from the airport.

Unfortunately, one alternate transportation option offered by JetBlue is already sold out.

The airline was offering $4 flights (each way) between Burbank and Long Beach Airports.

See – sometimes the truth IS stranger than fiction.

Schiphol Airport’s floating bus tour

Where I live, it’s called Ride the Ducks and, corny as is it when a bus/boat of quacking tourists drives by – which is fairly often now that summer season is in high gear – this does seem like a really fun and unusual way to check out a town.

In Seattle, Philadelphia, San Francisco, Branson, MO and the other U.S. cities where these amphibious adventures are offered, the tours start in town.

But for anyone who might find themselves stuck at Amsterdam’s Schiphol Airport there’s now a Dutch version of the ducks designed specifically for people like you.

Powered by 198 batteries, the carbon-neutral Floating Dutchman bus boat picks up its passengers right at Schiphol Plaza, drives into town and then drives into the water for a tour through the city’s canals. When the tour is over, the bus emerges from the water and drives back to the airport.

The time in the water is about 45 minutes, but the entire tour will take about 2 hours and 45 minutes. So if you’re thinking of doing this on a layover tour operators suggest you choose this as an option only if you’ve got at least four hours to spare.

Sound like fun? Here’s more information about Schiphol’s Floating Dutchman.

(Tip: Book online and you’ll get a 10% discount)

And if you don’t have quite enough time to take the tour, there’s plenty to keep you entertained at Schiphol.

The airport recently opened a lovely indoor/outdoor park and not too long ago, the airport opened a library.

Love the layover: cycling in London

Fat Tire Bike Tour London

Although I’m experienced getting around London on foot and on the Tube, yesterday was the first time since high school that I traveled around the city by bicycle.

I still have a hard time with the “Look Left” part of crossing the street here. So I was glad to follow a guide during a Fat Tire Bike Tour through the city. Especially when I was issued a baby blue bike named Luscious for my journey.

Fat Tire bike Tour London

All went well and, even though it was blustery and rainy, we encountered plenty of other city cyclists along the way.  A lot of those folks were using one of the 6,000 public bikes stationed around the city as part of the bike-sharing program London launched this past July.

London bike-sharing station

Dave Phillips, our Austin, Texas-born guide for the Fat Tire Bike Tour, is a big fan of this city-sponsored bike-sharing program. From his street-eye view, he says the program seems to be working out just fine. Especially since anyone with an annual membership gets to use the bikes for free if the check-out time is less than a half hour.

Brilliant!

Dance at O’Hare, sip with Southwest, try the train in Miami

Dance at O’Hare

It’s Unity Month in Chicago and to celebrate, both O’Hare and Midway International Airports are treating travelers to live entertainment on Friday afternoons.

O'Hare Unity Month Chicago Samba

Chicago Samba

From 2 to 5 pm this Friday, September 17th, there will be dance and music groups performing on the secure side of the domestic terminals and on the lower level at the international terminal at O’Hare, and on the secure side at Midway. Friday’s line-up includes five different groups: M.A.D.D. Rhythms, Big City Swing, Chicago Samba, Big Slim Steppin’ Network and Cu’Roi.

The entertainment stages at O’Hare are in Terminal 1, B Concourse across from Duty Free; Terminal 2, across from CIBO Market; Terminal 3 near Concourse L and in Terminal 5, on the Lower Level across from the Information Booth. At Midway, the stage is near the Battle of Midway exhibit in Concourse A.

Sip with Southwest

The Southwest Porch at Skyline Park in Denver

Southwest Porch at Skyline Park - Denver

In Denver, Southwest Airlines opened The Southwest Porch at Skyline Park. Much like the ‘porch’ Southwest opened in Bryant Park in New York City in June 2009, this outdoor venue has comfortable seating as well as a restaurant and bar serving pizzas and drinks. You can read more about it on the Nuts About Southwest blog.

Try the train in Miami

And this week Miami International Airport (MIA) opened the mile-long Concourse D skytrain. The four-car, four-station train runs along the roof of the mile-long concourse, making the trip from one end to the other in about five minutes.

Miami Airport skytrain

MIA skytrain