Airport shops

Makeover for Terminal 5 at Chicago’s O’Hare International Airport

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Will a ribbon cutting and this snazzy video, on Tuesday the Chicago Department of Aviation (CDA) and Westfield Concession Management unveiled plans for significant renovations at Terminal 5 at Chicago O’Hare International Airport.

Coming in Fall 2013: a totally new look, 15 new dining and retail brands and a variety of other amenities.

It’s the first make-over since the terminal was constructed, in 1993. Since then, as we all know, air travel has changed significantly and so this project will move the dining at retail options from pre to post-security locations.

What’s in store?

A new food court with performance kitchens, more efficient TSA checkpoints, a European-style pass-through duty-free store and dining options that will include Tortas Frontera by local award-winning chef Rick Bayless, Natural Break (salads, sandwiches and juices), Tocco (pizza/pasta), Hub 51 (sushi, gourmet tacos, burgers), Urban Olive (modern Mediterranean cuisine), Big Bowl (Chinese/Thai) and Wow Bao (hot Asian buns).

On the retail side: Hudson News outlets, Swatch brings, Chicago-based Vosges Haut Chocolat (yum!), I Love Chicago (art/accessories) and XpresSpa, which will offer massage services and salon treatments such as manicures, pedicures and facials.

Souvenir Sunday at Hong Kong International Airport

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I had two days to spend in Hong Kong this week and spent one of them touring Hong Kong International Airport. There’s an entire shopping mall in Terminal 2, with a Disney store and pretty much every shop you’d see in an upscale mall in any city. Terminal 1 has many of the same sort of shops, but it also has a branch of Muji, the Japanese-based minimalist, no-brand brand of goods, now with branches in cities around the world, including JFK Airport.

There’s a lovely Muji to Go shop in Terminal 1 at Hong Kong International Airport as well. The shelves were filled with all manner simple and elegant travel gear, toys, gadgets and personal accessories. But I found myself wanting to stare at – and then buy – just about everything in this incredible display of food and snacks.

Souvenir Sunday at South Korea’s Incheon Airport

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Each Sunday is Souvenir Sunday here at StuckatTheAirport.com, a day to look at some of the fun and inexpensive items you can find in gift shops at airports.

This week’s treasures come from Ross Reynolds (my husband), who found these cute little dolls for sale in South Korea’s Incheon International Airport . He didn’t buy them for me, but he is a big fan of Souvenir Sunday.

No need for dolls? If you’re stuck at Incheon airport, you can while away the time at the Korean Culture Museum, the traditional craft gallery, the Observation Deck or in the gardens.

Want to participate in Souvenir Sunday? If you spot a souvenir that’s inexpensive, offbeat and “of” the city or region, please snap a photo and send it along. If your souvenir is featured on StuckatTheAirport.com, I’ll send you a travel-related souvenir.

Atlanta Airport – and others – get bigger

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The world’s busiest passenger airport is getting bigger.

Today, May 16, Hartsfield-Jackson Atlanta International Airport opens the new $1.4 billion Maynard H. Jackson Jr. International Terminal, named in honor of the city’s first black mayor.

“The opening of the international terminal is huge for Atlanta,” said the airport’s Aviation General Manager Louis Miller. “It gives international passengers their own terminal with its own entrance, it ends the baggage recheck process for Atlanta–bound passengers, and it enhances the airport’s overall capacity now and for the future.”

The opening of Atlanta airport’s new terminal comes on the heels of some other high-profile — and pricey — terminal openings in 2011, most notably San Francisco International Airport’s $388 million renovated Terminal 2 in April and Sacramento International Airport’s $1 billion new terminal in October.

The airport upgrades don’t stop there. Here are six more projects you may spy next time you fly:

Las Vegas

On June 27, McCarran International Airport in Las Vegas will open “T3,” a new high-tech, $2.4 billion terminal that will serve both international and domestic flights.

“Our plans for T3 include self-boarding podiums at all 14 gates, self-service kiosks equipped for customers to print and affix their own baggage tags, and a robust [free] wireless Internet system that will extend out to the ramp and allow customers to log on whether they’re inside the terminal or aboard an aircraft parked at the gate,” said Randall H. Walker, director for the Clark County Department of Aviation.

Miami

This summer, Miami International Airport will open a new federal inspection area at the North Terminal that is twice the size of the existing Concourse E facility. In early 2013, the airport hopes to have the entire multibillion dollar North Terminal project completed. “What remains to be opened are three passenger gates and five of the 10 baggage claim carousels in the international arrivals area,” said Greg Chin, communications director for the Miami-Dade County Aviation Department.

A new AirportLink Metrorail extension that will speed connections to downtown Miami is also being built.

San Diego

San Diego International Airport is halfway through a $1 billion sustainable “Green Build” expansion of its Terminal 2 that is scheduled to be completed in August 2013.

“When complete, Terminal 2 will have 10 new gates, a dual-level roadway to separate arriving and departing passengers, a large, bright concessions core and the largest airport USO in the world,” said Katie Jones, spokesperson for the San Diego County Regional Airport Authority.

Los Angeles

Los Angeles International Airport is building a new $1.5 billion Tom Bradley International Terminal, which will include new concourse areas and gates that will be able to accommodate the superjumbo Airbus A380 airplanes.
Renovations and upgrades are also underway throughout the rest of the airport.

New York

And in New York, Delta Air Lines is spending more than $160 million to renovate Terminals C and D at LaGuardia Airport and more than $1.2 billion on John F. Kennedy International Airport’s Terminal 4. The LaGuardia project may be completed by the end of 2013; the JFK project, by spring 2013.

That’s a lot of airport-upgrade activity at a time when the economy remains skittish, fuel prices are still sky-high and airlines continue to scale back schedules.

“Airports are investing in modern infrastructure to ensure that their communities, and the companies in them, can successfully compete in an increasingly global economy,” said Greg Principato, president of Airports Council International -North America, an airport membership organization. “These facilities are an investment in our economic future.”

(My story about airport upgrades first appeared on msnbc.com)

Spend Mother’s Day at the airport

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Airports around the country are rolling out the red carpet for Mother’s Day with special events, free gifts and shopping discounts. Here’s a round-up:

Keeping with their tradition, Volunteer Airport Ambassadors at Florida’s Jacksonville International Airport will have about 1000 carnations to hand out to moms passing through the airport on Mother’s Day.

At Miami International Airport they’re celebrating Mother’s Day Friday through Sunday with discounts, gifts-with-purchase and freebies in the shops, foil-wrapped chocolate roses for moms and events that include live music, a pick-a-pearl game with real oysters and a chance to make last-minute Mother’s Day cards and photo postcards.
(Find the coupons and event locations here.)

At Chicago’s O’Hare and Midway Airports, food and retail concessions posting the sign above will be handing out free flower seed packets (zinnias) to moms from Friday, May 11 through Sunday, May 13, 2012. (While supplies last).

There are also special Mother’s Day sales and gift-with-purchase offers going on at Philadelphia International Airport , at New York’s LaGuardia Airport, at the Swatch stores in JFK International Airport, Houston’s George Bush Intercontinental Airport, Newark Liberty International Airport and at Boston’s Logan Airport.

Souvenir Sunday at Louisville International Airport

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If you’re a horse racing fan you know by now that I’ll Have Another, at 15-1 odds, won the 138th Kentucky Derby at Churchill Downs.

Whether you bet right or not, if you’re heading home through Louisville International Airport you can pick up some fun Derby-related souvenirs.

Airport officials tell me that, at the Churchill Downs specialty shop, a favorite souvenir is an authentic horseshoe from Churchill Downs, especially those that still have some dirt from the racetrack.

Other souvenirs include official mint julep glasses, Derby-themed aprons decorated with brightly colored jockey silks and treats made from Kentucky’s signature bourbons, including Woodford Reserve bourbon balls, Mint Julep taffy and bourbon bark.

For those heading out from the airport on Sunday, May 6, Robert Joyner, artist of this year’s Kentucky Derby print, will be at the Churchill Downs shop from 10 to 11 a.m. to sign prints. And, for kids of any age, there will be a chance to meet Churchill Charlie (the mascot of Churchill Downs) between 11 a.m. to 2 p.m.

Free ebooks at Harrisburg International Airport

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Here’s a great idea: on Wednesday, Pennsylvania’s Harrisburg International Airport (MDT) introduced a free eBook Library for travelers.

 

Airport marketing manager Stephanie Gehman browsed through the more than 30,000 free titles offered by Project Gutenburg and picked out 15 ebooks for the MDT library. Passengers – or anybody – can download the books, which include classics and aviation-related titles, at www.flyHIA.com/ebooks.

What’s on the shelf?  The Adventures of Huck Finn, Aeroplanes, Andersen’s Fairy Tales, Around the World in 80 Days, Gulliver’s Travels, Little Women, Mother Goose, Oliver Twist, Opportunities in Aviation, Pride and Prejudice, Robinson Crusoe, Swiss Family Robinson, The Early History of the Airplane, The First Airplane Diesel Engine, and Wuthering Heights.

The ebooks are available for multiple formats directly from the website or by scanning any of the 15 different signs posted in gate areas and in a few other locations in the MDT terminal.

“The signs have a QR code that links directly to one of the fifteen titles in the ebook library,” said Gehman.  “Passengers can wander around the terminal, scan all of the signs and collect all fifteen titles.”

And what about the shops that sell books at the airports?

MDT has two Hudson News locations that sell books, “But we selected ebook titles that aren’t for sale at the booksellers in the terminal,” said Gehman.

Talking about airports

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I spend a lot of my time interviewing other people for the stories I write for various outlets and it always feels a bit strange when people turn the tables and ask to interview me.

But probably because this is the hectic holiday travel season, I’ve answered questions posed by Travelocity’s Roaming Gnome, Travergence, Rudy Maxa’s radio show (the podcast should be posted shortly) and, now, the Moodie Report’s Foodie Report. (Go to pages 24 & 25 to hear the audio clips, or read the story below.)

Souvenir Sunday at Copenhagen International Airport

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Each Sunday at StuckatTheAirport.com is Souvenir Sunday – a day to take a look at some of the inexpensive and offbeat things you might find yourself buying – or thinking of buying – when you’re hanging around the airport.

This week’s treats come from Copenhagen International Airport, which began offering free Wi-Fi to travelers the first week in December (yay!) and where I found almost too many tempting and offbeat things to buy.

Here’s just a sampling:

In addition to jars of herring and what seemed liked a dozen varieties of black licorice, the gourmet food store at the airport sells packages of Danish-style hollowed-out-in-the-center hot dog rolls.

Viking statuettes are quite popular –

But, of course, so is candy. And in amongst the choices in the duty free shop was this Haribo offering of candy larvae.

Even though the package says “Kids and grown-ups love it so,” I left the larvae behind and instead chose to bring home this Lego airplane.

Where to eat locally when you are stuck at the airport

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Brisket sandwich available at Austin-Bergstrom Int'l Airport

Gastronomic guru Anthony Bourdain’s new Travel Channel show, “The Layover,” offers viewers tips on how and where to fill up on local fare if you have just a 48-hour layover in a city.

But what if your layover is much shorter and you’re stuck at the airport looking for a tasty local meal to tide you over?

Not a problem.

It’s getting easier to eat well — and to eat local — at an increasing number of airports where branches of hometown restaurants and gift shops serve signature dishes and locally made foods.

For a story on msnbc.com, I asked around for some tips.

Marcos Martinez, executive director of Entre Hermanos in Seattle, is partial to the breakfast tacos and fish ‘n’ chips served at the Seattle-Tacoma International Airport outpost of Anthony’s, a popular chain of local seafood restaurants. Nancy DeWitt, historian at the Fountainhead Antique Auto Museum in Fairbanks, Alaska, says the blackened halibut tacos served at the Sea-Tac Anthony’s are a “don’t miss” for many of her friends and colleagues.

Rick Seaney, co-founder of FareCompare.com, looks forward to having crawfish etouffee at Pappadeaux at Bush Intercontinental Airport in Houston (IAH). And recently, Las Vegas resident Chris Jones was pleased to see that the popular local company that operates Pappadeaux at IAH also has outlets at Houston’s Hobby Airport.

“I flew into Hobby in mid-November and was elated to see this company had — by my count — three concessions in Hobby Airport,” said Jones. “I got a milkshake at the burger concept on my way into town and enjoyed some amazing enchiladas and rice and beans before I flew home.”

There’s a branch of New York City’s infamous Grand Central Oyster Bar at Newark Liberty International Airport, and at JFK airport’s Terminal 8, outposts of Bobby Van’s Steakhouse & Grill and Brooklyn National Deli. For many travelers, getting a bowl of Gold Star Chili at Cincinnati/Northern Kentucky International Airport is a sure sign that they’ve been through town.

All the food outlets in the International Terminal at San Francisco International Airport are branches of popular local restaurants, and the recently opened Central Terminal B at Sacramento International Airport boasts branches of Dos Coyotes, Jacks Urban Eats and other restaurants found in town.

“Airports aren’t just a way station for passengers anymore, but a shopping and dining experience,” said Jean-Pierre Turgot, general manager for Delaware North Companies Travel Hospitality services, one of several national companies operating restaurants and shops in many airports. Turgot oversees Chef Allen’s Burger Bar at Florida’s Fort Lauderdale-Hollywood International Airport, where passengers can purchase the local chef’s signature sauces and catch an occasional cooking demonstration.

At Austin-Bergstrom International Airport, “pre-packaged, specially wrapped BBQ brisket from the Salt Lick BBQ is a big seller,” said Terry Mahlum, regional director for Delaware North Companies Travel Hospitality Services. The recipe for the BBQ sauce dates back to the 1800s. “We have regular customers who stop in our airport location just to get a to-go brisket for the holiday meal,” Mahlum said.

And it’s not just locally themed meals that travelers lap up during layovers. At shops throughout Nashville International Airport, Chattanooga-made, marshmallow-filled Moon Pies, in a wide variety of flavors, can be purchased individually or by the box.

Joe Brancatelli, publisher of the business traveler website JoeSentMe.com, is a big fan of eating locally on the road and puts together an annual guide to some of his favorite places to eat in — and nearby — many airports. (This year’s edition, which he says will include new options in Los Angeles, Sacramento and Charlotte airports, will be ready by Christmas.) He’s found, though, that in some airports “the master franchisees at the airport license the name to a local place or pub and then run it … so the local operator known for the great steak or burger at their downtown institution is not actually running the airport branch.”

So while certainly providing travelers more interesting fare than that offered by the standard national franchises found in most airports, Brancatelli warns that a “local” airport eatery may sometimes be local in name only.