Air Travel

What are your rights regarding the Overhead Bin?

At msnbc.com’s Overhead Bin blog, I’ve been tracking down answers to a big question each week. This week: What to do about Overhead Bin hogs.

We’ve all seen them on airplanes: Fellow passengers who put their stuff in an overhead bin toward the front of the plane before sneaking off to an assigned seat way in the back.

When that happens, some passengers seated up front end up having to store their bags in the rear of the plane.

“Do I have any recourse about what is in the overhead bin over my head?” writes Barbara, a nurse from Elizabeth City, N.C.

“I’ve ended up with my bag being placed all the way in the back and it delays my deplaning ’til the very end. I actually once missed my connection because I had to wait so long to get my carry on.”

“This is a huge flight attendant pet peeve,” said Sara Keagle, a flight attendant who writes the The Flying Pinto blog. “Most flight attendants I know close the first few rows of overhead bins at the start of boarding because of this issue.”

Keagle says that when she and other flight attendants are on duty as the aisle flight attendants, they’ll try to police the situation. But Heather Poole, a flight attendant who writes the Galley Gossip column for Gadling.com, noted that passengers can’t always rely on bin space being saved. “Because we are usually staffed with FAA minimum crew, there aren’t enough of us on board to direct passengers to other bins.”

Bottom line: It can be irritating, but the overhead bins are first come, first serve. “You don’t have any recourse or right to the bin above your seat,” said Poole, who pointed out that one way to get first dibs on the overhead bins is to pay the extra fee most airlines now charge to passengers who wish to board early.

And bin hogs, beware. Overhead Bin has heard from flight attendants who make note of bin abusers − and then quietly gate-check those bags right before departure.

Tidbits for travelers: pretty pianos

The pop-up piano phenomenon is spreading.

This summer Sing for Hope has sprinkled 88 artist-decorated pianos around New York City, including this one by William Conroy Lindsay at the Air Train Terminal.

Like the pianos around New York, anyone may sit down and play a tune on any of the painted pianos that have popped up in St. Paul, Minnesota.

That includes the piano at Minneapolis-St.Paul International Airport.

“The Jazz Masters Dojo,” painted by artist Jesse Golfis, is on the baggage claim level near the central escalators. Learn more about St. Paul’s Pianos on Parade project.

 

Museum Monday: “Propliners” at SFO

A new exhibition at the SFO Museum at San Francisco International Airport shows off scale models of propeller-driven transport aircraft used in the design, manufacturing and marketing process of the aviation industry in the late 1940s and 1950s.

According to the museum, these propliner models helped the airlines imagine the new airliner operating within their fleet and were used promote their services in airline offices and travel agencies.

This exhibition includes twenty-three models from the Collection of Anthony J. Lawler. “They represent the age of postwar propliners, which lasted until the 1960s when faster, more fuel-efficient and propeller-less turbojet airliners superseded them.”

Look for the propliners in the front cases of the Aviation Museum and Library in SFO’s International Terminal through December 2011.

You can also get a preview here.

Photos courtesy of SFO Museum

Souvenir Sunday at Beijing International Airport

It’s Souvenir Sunday, the day we celebrate the fun, offbeat and inexpensive items you find yourself buying when you’re stuck at the airport.

This week’s souvenir comes to us courtesy of Michael Crockatt, who works at the Ottowa International Airport (YOW).

He spotted this cute hat at Beijing Capital International Airport (PEK)

A while back Michael sent us a photo of panda hats caps also spotted at PEK, so we’re glad he had a chance to go back for another visit.

If you find a great souvenir at the airport that’s inexpensive (about $10), “of” the city or region and, ideally, a bit offbeat, please snap a photo and send it along. If your photo is featured on Souvenir Sunday, I’ll send you a travel related souvenir as a thank-you.

JetBlue’s summer reading program

JetBlue and PBS kids have rolled out a fun literacy program that will not only entertain kids, but help keep the cabin noise level in check.

The program has several elements, but here at StuckatTheAirport.com we’re most pleased to learn that kids on JetBlue flights this summer will receive a free activity kit with reading games, including this fun word find exercise.

Kids and their parents can also download a reading activity kit, create a summer reading list, log reading minutes and do other activities. And for every reader that registers on SoarwithReading.com, JetBlue will make a book donation to a child through First Book, up to 10,000 books.

Soar with Reading will also be giving $10,000 worth of children’s books to one community’s library. Another library will receive $2,500 worth of books and five other libraries will receive $500 worth of books, courtesy of Random House Children’s Books and JetBlue. You can nominate a library and, as a reward, be entered to win a vacation package to the Bahamas.

So it’s win-win-win all around.

5 things not to do on an airplane


The summer travel season is barely underway and already we have a suitcase-full of stories about passengers booted from airplanes for being potty-mouthed, improperly dressed or otherwise over-the-line.

On June 16, a basketball player from the University of New Mexico was arrested at San Francisco after refusing to hike up his baggy pants while boarding a US Airways flight.

A few days earlier, a children’s book author was removed from an Atlantic Southwest Airlines flight at Detroit Metro Airport after a flight attendant overhead him cursing about a flight delay.

The week before, a passenger stripped naked and then locked himself in the lavatory on an Iberia Airline flight going from Madrid to Frankfurt.

And in May, a United Airlines passenger flying from Spokane, WA to Denver was arrested for allegedly masturbating in his seat.

Those bad-boy stories make great headlines. But there are plenty of common, clueless behaviors witnessed by travelers and crew members that’s just plain gross. Here are five activities to steer clear of on your next flight.

Toenail clippers and skin peelers

An unsettling number of travelers report witnessing other passengers clipping toenails mid-flight. Jill Bazeley of Merritt Island, FL can’t forget the “scruffy-looking fellow” she sat next to on a flight from Denver to San Diego. “Through an hour or so of studious picking at his filthy feet, he managed to deposit an unpleasant bounty of skin peelings on the cabin floor,” said Bazeley.

Tray-table diaper changers

Alex Kremer of Boulder, CO is still grossed out by the couple traveling with their baby in the first class cabin on a United Airlines flight. “At one point in the flight I looked up and saw the mother changing the baby’s used diaper right on the seat. She then used her blanket to clean up and tried to hand it to the flight attendant who rightly told her to handle her own waste.”

Scantily-clad seatmates

No one wears their Sunday best to fly anymore, and some people hardly wear anything.

This man flies regularly on US Airways, in equally fetching outfits. Back in 2007, you may remember, student and Hooters waitress Kyla Ebbert was asked to leave a Southwest Airlines flight because a crew member declared her in-flight attire too skimpy. It may have been: when she visited the “Today” show wearing the same outfit, rebroadcasts were edited because Ebbert flashed the national television audience when she sat down.

Bawdy browsers

Not every X-rated website gets blocked by in-flight Wi-Fi and it’s easy for travelers to load porn on portable devices. But watching that stuff on airplanes is just downright creepy.

Stinky snackers

Some people don’t bother to shower before heading to the airport. Others think fried chicken, barbecue ribs and other smelly, greasy and messy meals are acceptable grab-n’-go fare.

They’re not.

This story originally appeared on msncbc.com Overhead Bin blog.

Photo of stunt on wing courtesy The Commons, Flikr  and San Diego Air & Space Museum.

 

 

Airport-themed TV series: Come Fly with Me

Air travel is funny, right?

Well, that’s the premise of Come Fly With Me, a new British series about “Britain’s busiest airport and the people who work in and pass through it every day,” that kicks off on BBC America Saturday at 11:30 p.m as part of a block of comedy programs.

“Among the characters are Omar, the owner of Flylo airlines, Britain’s eighth favorite low cost airline; Precious Little, the world’s laziest coffee kiosk lady who always seems to close early and Melody and Keely, Flylo’s check-in girls who are severely lacking in customer services skills.”

In ths show, Matt Lucas and David Walliams, who had a previous hit with a series called Little Britain, play most all the characters.

From the previews it looks very silly, but spot on in terms of the situations travelers encounter every day.

Father’s Day at the LAX Theme Building

Los Angeles International Airport is hosting a Sunday Morning Coffee for plane spotters, aviation enthusiasts and the general public on Father’s Day, Sunday, June 19, 2011 on the Observation Deck at the top of the iconic Theme Building. The recently refurbished deck has a 360-degree view of LAX’s terminals and airfield, with telescopes for free viewing.

If you plan to attend, go early. The first 300 people (over 12 years old) will get a special commemorative coin. There will also be a free raffle for a die-cast scale model of the new Singapore Airlines A380 super jumbo jet that begins LAX service July 1. 

Can’t attend this Sunday’s coffee event? You can go another time: the Theme Building Observation Deck is open Saturdays and Sundays from 8 a.m. to 5 p.m. 

Mexican Folk Art at SFO Airport

The SFO Museum has a new offering for travelers with a little time to spend at San Francisco International Airport

The Spirited Folk Arts of Mexico, from the collections of the Phoebe A. Hearst Museum of Anthropology, features a variety of Mexican folk art—from simple toys and miniatures to highly elaborate sculptural clay figures by famous ceramicists such as Josefina Aguilar and Teodora Blanco.

Other objects on display include glass, musical instruments, masks, lacquerware, and carved gourds.

Look for The Spirited Folk Arts of Mexico pre-security in the International Terminal Main Hall, San Francisco International Airport. The exhibition is on view now through December 10, 2011.

You can also get get a preview of the exhibition online here.

Photos courtesy: SFO Museum, from Collections of the Phoebe A. Hearst Museum of Anthropology

Viral video forces Delta to change bag fees for soldiers

It’s already been pulled from YouTube, but a video-gone-viral posted by some soldiers returning from Afghanistan has forced Delta Air Lines to change its checked bag policy and allow active duty soldiers traveling under orders to check four bags for free when flying coach.

Delta changed its policy after being widely criticized for charging the soldiers $2,800 in extra bag fees.

Here’s more of the story that I worked on for msnbc.com’s Overhead Bin blog:

The soldiers’ military orders authorize them to travel with up to four bags. But at the check-in counter at the Baltimore airport on Tuesday, they discovered that while Delta allows active duty military personnel traveling on orders to check up to four bags for free if they are traveling in first/business class, the limit is only three bags for soldiers traveling in coach.

Several of the 34 soldiers who had an extra bag were forced to pay $200 of their own money in fees in order to make their connecting flight to Atlanta. They then posted a video of their experience on YouTube, which was viewed more than 200,000 times before it was removed from the site. One soldier said his fourth bag was a weapons case containing “the tools that I used to protect myself and Afghan citizens while I was deployed.”

The Defense Department usually reimburses such costs, which the soldiers may not have known, the Associated Press reports.

Former Congressman and Iraq War veteran Patrick Murphy, D-Pa., called Delta’s fee “outrageous.” “Here you have these heroes who have fought for our country overseas … to come home to the $200 charge per soldier? It’s outrageous.”

It’s not unusual for returning soldiers to check weapons on a commercial flight if the weapons have been certified as unloaded, Joe Davis, a spokesman for the Veterans of Foreign Wars’ Washington office, told the Associated Press.

“A $200 bill for extra baggage by a government-contracted airline is the worst welcome home any soldier could receive,” Davis said. “We know this is a business issue and that the troops will be reimbursed if they are authorized additional baggage in their orders, but the shock of even being charged is enough to make most servicemen and women simply shake their heads and wonder who or what it is they are protecting.”

In response, Delta Air Lines also apologized to the soldiers.

“First and foremost, we want you to know we’re continuing to work with the soldiers individually to make this situation right for each of them,” a company spokeswoman posted on the airline’s blog. “We regret that this experience caused these soldiers to feel anything but welcome on their return home. We honor their service and are grateful for the sacrifices of our military service members and their families.”

Several other airlines have followed Delta’s lead and also changed their checked bag policies for active duty military.