Apology not accepted???
Posted on January 3rd, 2009 by Harriet Baskas
I’ve been reading the follow-up news reports about the group of Muslim travelers (all but one of them a U.S. citizen) who were taken off a flight going from Reagan National Airport to Orlando the other day because another passenger misinterpreted some “verbal comments.”
Air Tran Airways has apologized and offered a token compensation to the family but there’s something really unsettling about the way this family was treated. ( Here’s a link to Air Tran’s press release about the apology.) Joe Sharkey put his finger smack dab on the issue in his High Anxiety blog today.
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